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Riverchase Lodge

2.5 star property
Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
City Suite, 2 Queen Beds
Combined shower/bathtub, free toiletries, towels
City Suite, 2 Queen Beds | Balcony view

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is NZ$121
includes taxes & fees
19 May - 20 May

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, towels

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

About the area

Pigeon Forge

At Riverchase Lodge you'll be 3.4 km (2.1 mi) from Island at Pigeon Forge and 2.8 km (1.7 mi) from LeConte Center at Pigeon Forge. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and tour/ticket assistance. Additionally, you'll find a seasonal outdoor swimming pool. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Dolly Parton's Stampede Dinner Attraction and The Ripken Experience - Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Old Mill - 11 min walk - 1.0 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Riverchase Lodge?

Riverchase Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riverchase Lodge?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Riverchase Lodge on 19 May 2025 start from NZ$121.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riverchase Lodge?

Yep, Riverchase Lodge has a free self car park.

Does Riverchase Lodge have a pool?

Yep, and guests recommend it! Riverchase Lodge has a seasonal outdoor pool. The pool is open from May 01 to September 01.

Is there a free airport shuttle available at Riverchase Lodge?

No, Riverchase Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Riverchase Lodge?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Riverchase Lodge?

No, only service animals are allowed.

Is there a golf course on site at Riverchase Lodge?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 11-minute walk away.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 195 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 213 out of 1001 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Travelled with family, Travelled with family and small children, Travelled with partner
Room was dirty and couldn’t sleep cause you had people right at your door playing loud music and drinking
Stayed 2 nights in May 2025

4/10 Poor

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Heather

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Debra, Kingsport

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It needs maintenance. It’s a bit run down. Just would not recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Regina

Travelled with family
Disliked: Property conditions & facilities
Pool was dirty, wifi didn't work, tv didn't work
Stayed 2 nights in Apr 2025

10/10 Excellent

Wesley

Stayed 3 nights in Apr 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Tabitha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean had a bad smell the fridge didn’t work. We went to the pool got in for a few minutes in the indoor pool that was open but a guest had used the bathroom pooped on the stairs we told the front desk she said I cleaned that up hours ago so that means someone had been using the bathroom multiple times in the pool area. Went to get something from the vending machine and the front desk lady said don’t do that it will take your money they don’t work. Well we tried and it took the money. We had someone beat on our hotel door at 5:45 am like something was wrong until we opened the door it was a very drunk man that tried to make his way in our room. Overall that was the worst experience of any hotel we have ever stayed in. Very disappointing
Stayed 2 nights in Apr 2025

8/10 Good

KRISTY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

McKenzie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled shower was pulling away from the wall mold on the ceiling of bathroom bathroom door looked like a pack of hungry dogs locked in there. Shower head was made for anyone under 5’5.BASICALLY BULL DOZE THE PLACE
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay with kids
Stayed 4 nights in Dec 2024

4/10 Poor

Reisa

Liked: Staff & service
Disliked: Cleanliness
Needs a very good cleaning!
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Staff & service
Pool too small and roaches in the rooms
Stayed 1 night in Apr 2025

6/10 Okay

ken

Disliked: Property conditions & facilities
poorly built and terribly remodeled. Ugly and old
Stayed 1 night in Apr 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

randy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was clean and decent for the price ither then the tv not working when i first arrived. The pool wasn't like pictured be aware of that! very dirty and cloudy looking.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 2 nights in Mar 2025