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Riverchase Lodge

Property class: 2.5

Photo gallery for Riverchase Lodge

An indoor pool with a slide, a turtle, and a wooden staircase.
A living room with a brown sofa, a wooden coffee table, and a patterned rug.
A reception desk with a Riverchase Lodge sign, a computer monitor, a tablet, and autumn-themed decorations.
A lodge with a prominent sign, stone pathway, and colorful flower beds.
A multi-story hotel with a stone facade, balconies, and a parking area.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with a checkered quilt featuring animal prints, a bedside table with a lamp, and a phone.

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a phone on the nightstand.

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

A hotel room with a large bed, two bedside tables with lamps, a microwave, and a refrigerator.

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

A cozy living room with a leather sofa, a wooden coffee table, and a green door.

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a wooden door, and two bedside tables with lamps.

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A hotel room with two beds, a window with curtains, a nightstand, and a wall-mounted lamp.

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

A hotel room with two beds, each with a checkered quilt featuring animal prints, a bedside table with a lamp, and a phone.

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a phone on the nightstand.

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

A bedroom with a large bed, a red chair, a TV, and a wooden door.

Single Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the area

Pigeon Forge

At Riverchase Lodge you'll be 2.8 km (1.7 mi) from LeConte Center at Pigeon Forge and 3.3 km (2 mi) from Island at Pigeon Forge. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and tour/ticket assistance. Additionally, you'll find a seasonal outdoor swimming pool. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Dolly Parton's Stampede Dinner Attraction and Dollywood's Splash Country.

What's nearby

  • Toy Box Mini Golf - 1 min walk - 0.2 km
  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 8 min walk - 0.7 km
  • Old Mill - 11 min walk - 1.0 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • ‪Cookout - ‬11 min walk
  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Old Forge Distillery Moonshine - ‬14 min walk
  • ‪Golden Corral - ‬9 min walk

About this property

Riverchase Lodge

Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Riverchase Lodge?

Riverchase Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riverchase Lodge?

Yep, Riverchase Lodge has a free self car park.

Does Riverchase Lodge have a pool?

Yep, and guests recommend it! Riverchase Lodge has a seasonal outdoor pool. The pool is open from May 01 to September 01.

Is there a free airport shuttle available at Riverchase Lodge?

No, Riverchase Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Riverchase Lodge?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Riverchase Lodge?

No, only service animals are allowed.

Is there a golf course on site at Riverchase Lodge?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 11-minute walk away.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 233 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 225 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location room was clean but they could have done a lot better job at it but the side walk and parking lot was very trashy I would recommend staying there it was great for the price
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and comfortable would definitely stay here again
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay here. Relatively clean and super affordable. Great location. Will be back soon
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good stay for the price.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty pool coffee pot in room was crap
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don’t go for the room. You go for the pool and slide. This was THe place to stay when I was a kid. Still great location. Still great pool and slide. Place is dated a bit, but the sleep was just fine. Stay here. Your kids will love it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Amenities
Big enough for right family size. Was alright.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was nice
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and smelled bad. Air-conditioning was good.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and fun
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty run down place, we will never stay there again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very comfy! Bear decor was adorable as well
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay easy check in and the room was clean and smelled really good. Everything was stocked and the pool area was clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay with kids
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Clean room, nice front desk associate. Easy check in, easy check out!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

It was nice
Stayed 2 nights in Dec 2025