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Staybridge Suites Pigeon Forge Smoky Mtns by IHG

3.0 star property

Photo gallery for Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$213
includes taxes & fees
20 May - 21 May

Explore the area

View map
385 Jake Thomas Rd, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪5 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, Mountain View

Stovetop, dishwasher, coffee/tea maker, toaster

Suite, 1 Bedroom, Balcony, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Balcony, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Stovetop, dishwasher, coffee/tea maker, toaster

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, Mountain View

Stovetop, dishwasher, coffee/tea maker, toaster

Suite, 1 Bedroom, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Suite, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Suite, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony, Mountain View

Designer toiletries, hair dryer, towels, soap

Suite, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 88 sq m
  • Sleeps 8
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Pigeon Forge

At Staybridge Suites Pigeon Forge Smoky Mtns by IHG you'll be within a 20-minute stroll of The Ripken Experience - Pigeon Forge and LeConte Center at Pigeon Forge. Highlights at this hotel include an outdoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers a 24-hour front desk, a computer station and a fireplace in the lobby. Added amenities include laundry facilities, a front desk safe and locker space. There's also the convenience of free self parking. .With a stay at this 3-property class Pigeon Forge hotel, you'll be 1.6 km (1 mi) from Island at Pigeon Forge and 3.1 km (1.9 mi) from Dollywood's Splash Country.

What's nearby

  • The Ripken Experience - Pigeon Forge - 5 min walk - 0.4 km
  • LeConte Center at Pigeon Forge - 10 min walk - 0.9 km
  • The Comedy Barn Theater - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Great Smoky Mountain Wheel - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬19 min walk
  • ‪Margaritaville - ‬18 min walk
  • ‪Paula Deen's Family Kitchen - ‬19 min walk
  • ‪Downtown Flavortown - ‬3 min drive
  • ‪Azul - ‬20 min walk

About this property

Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Free breakfast is available daily. The business-friendly Staybridge Suites Pigeon Forge Smoky Mtns by IHG also features an outdoor pool, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

  • 104 guestrooms or units
  • 6 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Locker space
Staybridge Suites Pigeon Forge Smoky Mtns by IHG offers 104 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes kitchen islands. 53-inch Smart televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

Similar properties

Exterior
Drury Plaza Hotel Pigeon Forge
Pigeon Forge
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 445 reviews
The price is NZ$213
includes taxes & fees
31 May - 1 June
Drury Plaza Hotel Pigeon Forge

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Fenced pool
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Turndown service

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool umbrellas
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Stes Pigeon Forge Smoky Mtns
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns an IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Pigeon Forge

Frequently asked questions

What is the cancellation policy at Staybridge Suites Pigeon Forge Smoky Mtns by IHG?

Staybridge Suites Pigeon Forge Smoky Mtns by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Pigeon Forge Smoky Mtns by IHG?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites Pigeon Forge Smoky Mtns by IHG on 20 May 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Pigeon Forge Smoky Mtns by IHG?

Yep, Staybridge Suites Pigeon Forge Smoky Mtns by IHG has a free self car park.

Does Staybridge Suites Pigeon Forge Smoky Mtns by IHG have a pool?

Staybridge Suites Pigeon Forge Smoky Mtns by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Does Staybridge Suites Pigeon Forge Smoky Mtns by IHG serve breakfast?

You bet, complimentary buffet breakfast is available on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Staybridge Suites Pigeon Forge Smoky Mtns by IHG?

No, Staybridge Suites Pigeon Forge Smoky Mtns by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Pigeon Forge Smoky Mtns by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Staybridge Suites Pigeon Forge Smoky Mtns by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 378 reviews
Rating 8 - Good. 63 out of 378 reviews
Rating 6 - Okay. 18 out of 378 reviews
Rating 4 - Poor. 4 out of 378 reviews
Rating 2 - Terrible. 6 out of 378 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Breakfast was good. View was spectacular.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
WONDERFUL STAY LOOKING FORWARD TO NEXT YEAR.
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Stayed 3 nights in Jan 2026

10/10 Excellent

Jimmy, Cape Coral

Stayed 1 night in Jan 2026

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities
Very clean. Great space for a short trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Staybridge Suites Pigeon Forge is truly our mountain home away from home! Clean, spacious room and well-equipped kitchen. Included with our stay: Fitness center, laundry room, full buffet breakfast, social nights (M-W), and parking with proximity to all attractions and restaurants. Frank, Tiffany and all the amazing, friendly staff were available to ensure our stay was comfortable and memorable!! Thank you all so much!! We spent two weeks here, and look forward to our next stay! Although we highly recommend the mountain view rooms, make time to sit out on the open area (6th floor) to enjoy the view...sunrise breakfast or during a chilly social night sitting around the fire, meeting other guests!! Enjoy your stay!
Stayed 15 nights in Jan 2026

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room amazing hotel. Very clean and in a good location and the staff we’re extremely nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Jan 2026

8/10 Good

Cara, Stanwood

Liked: Cleanliness, amenities, property conditions & facilities
Yes but hotel markets itself as hypoallergenic and I spent the first night of our vacation sneezing uncontrollably. I finally requested the heater filter he inspected. Courtney was great and came up with a new filter. The old one looked like it hadn’t been changed in years. Also the TV was useless despite instructions to connect to room unique WiFi to be able to stream movies directly from your phone. When the staff was asked about this they were clueless. Overall everything else was great!
Stayed 8 nights in Dec 2025

10/10 Excellent

NICOLAE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, spacious living area, nice little full kitchen , delicious breakfast, beautiful terrace on 6th floor.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lidiya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with an amazing atmosphere, breathtaking views, and exceptional service. It was our family’s first time in the Smoky Mountains of Tennessee, and the experience was absolutely magical. They offer a lovely breakfast, the rooms are very clean and spacious, and the staff is incredibly pleasant. It truly feels like a home away from home. I would definitely recommend this hotel and would absolutely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Yunalmys

Liked: Cleanliness, amenities
Everything perfect
Stayed 4 nights in Nov 2025

4/10 Poor

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had the same front desk lady for check in and out. I guess she did not get pay to be friendly, helpful or at least smile. People were really mad as rooms were not ready for check in time. We had less towels than people in the room, even though reservations were made with the exact amount of guests, and every day we had less towels left. They don’t clean the rooms. Hallways smell like marihuana despite describing themselves as smoke free!!! I will definitely never stay in there or recommend to any of my friends or family!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Erick

Stayed 3 nights in Dec 2025

8/10 Good

Ganapathy

Travelled with family and small children
Liked: Staff & service, amenities
The second bath shower needs another door and a place to hang towels near shower.
Stayed 2 nights in Dec 2025

2/10 Terrible

Anjanette

Stayed 2 nights in Dec 2025

8/10 Good

Asad

Stayed 3 nights in Dec 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, lots of space. Good price and close to Dollywood.
Stayed 2 nights in Dec 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities
The staff was great and the hotel was in a great area
Stayed 3 nights in Dec 2025

10/10 Excellent

Beth

The room was very clean and accommodating. They have a good selection for breakfast. The staff was polite and friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Noe

Stayed 3 nights in Nov 2025