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The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

8.6 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(174 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Pigeon Forge

You'll be connected to the convention centre at The Ramsey Hotel & Convention Center, and within a 30-minute stroll of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. 18801 square feet (1747 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Downtown Pigeon Forge hotel, you'll be 1.9 km (1.2 mi) from Island at Pigeon Forge and 4 km (2.5 mi) from Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.7 km
  • Dollywood - 4 min drive - 3.0 km
  • Titanic Museum - 5 min drive - 4.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
The Ramsey Hotel & Convention Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Ramsey Hotel & Convention Center?

Yep, The Ramsey Hotel & Convention Center has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 1 space per unit).

Does The Ramsey Hotel & Convention Center have a pool?

The Ramsey Hotel & Convention Center has an indoor pool. The pool is open 24 hours.

What makes The Ramsey Hotel & Convention Center a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ramsey Hotel & Convention Center.

Is The Ramsey Hotel & Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that The Ramsey Hotel & Convention Center is a hit with families.

Does The Ramsey Hotel & Convention Center serve breakfast?

Yep, our visitors give top marks to the free buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Ramsey Hotel & Convention Center?

No, The Ramsey Hotel & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 660 out of 1227 reviews
Rating 8 - Good. 271 out of 1227 reviews
Rating 6 - Okay. 161 out of 1227 reviews
Rating 4 - Poor. 68 out of 1227 reviews
Rating 2 - Terrible. 67 out of 1227 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Joe

Stayed 2 nights in May 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff. Absolutely would recommend this hotel
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and offer free breakfast, movies with popcorn by the pool, nighttime bar, and much more.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

The hotel was great and the staff was excellent Jonathan at check in and out was very nice and helpful. Judy in the food court for breakfast was amazing and so sweet and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Getaway with Great Amenities!

We recently stayed at The Ramsey in Pigeon Forge and had a wonderful experience! We booked the room with the fireplace and hot tub, and it was the perfect cozy getaway. The staff were incredibly friendly and welcoming, and the pool was absolutely amazing—definitely a highlight of our trip. The complimentary buffet breakfast was delicious and had a great variety of options to start the day. The only downside we encountered was that the mini fridge in our room wouldn’t close properly, which unfortunately caused some of our food to spoil. Aside from that, everything else about our stay was fantastic. We would definitely come back and recommend The Ramsey.
Stayed 1 night in May 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Control the kids

Hotel staff, rooms and conditions of the hotel were top notch. Even better was that they showed disney movies in pool area on wall giant screen. My only complaint was we were relaxing in hot tub when a couple with kid complete with goggles and pool toys got in. Kid promptly dived under water got water in nose and then blew snot directly in water. We immediately got out grossed and sat in chairs to finish our beverage when 4 more kids with toys invaded hot tub. All of age where the hot tub was going to become a large toilet! We asked desk clerks if kids were allowed in hot tub and they said there were no restrictions whatsoever. Nice place to stay, just don't get in hot tub if you don't want to sit in kid snot and other functions.
Stayed 5 nights in May 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness, staff & service
The staff was helpful and accommodating. Shower felt like a pressure washer. Commodes are quite low.
Stayed 2 nights in May 2025

10/10 Excellent

Britnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that the first night our neighbors had a big howling dog that woke us several times throughout the night. It was no small dog
Stayed 2 nights in May 2025

10/10 Excellent

Dylan, Flowery Branch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff!
Stayed 1 night in May 2025

10/10 Excellent

karon, Pisgah Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in May 2025

4/10 Poor

comfort

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

okay

The stay was okay . The elevator was broken so me and my family got stuck on it . Was definitely terrified
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Liked: Amenities
Clean
Stayed 1 night in May 2025

6/10 Okay

mona mackey

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was conveniently located, easy to get in and out. Hotel is in need of repair
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable safe Professional friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Natashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - Great hotel/resort like and wonderful amenities. The Pool, Hot Tub, and Fire Pit were great. Fresh Popcorn every evening and Wonderful music rang throughout the lobby. Shower pressure was fantastic! Good, clean, comfortable bed and clean bathroom. Walking distance to all sorts of shops, restaurants and attractions. Also a quick drive to Gatlinburg, the Smoky Mountain National Park. Highly recommend checking this place out!
Stayed 1 night in Apr 2025

8/10 Good

Beth

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could of been a little more on the fruit side, the pictures kind of sale it as much more ...
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Travelled with partner
Liked: Amenities
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities
Great Breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful stay!

I’ve stayed at a lot of hotels and this is probably one of my favorite! To start off, beautiful entrance once you arrive, staff is super friendly, room was excellent, really clean and absolutely loved the shower. Had a wonderful indoor/outdoor pool and hot tub with a big screen showing a movie at night! Oh yeah did I say the pool and hot tub was 24hours! Also loved how in the evening they served popcorn. Breakfast was phenomenal as well!
Stayed 2 nights in Apr 2025

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Would stay here again.
Stayed 3 nights in Apr 2025

4/10 Poor

Amanda

Disliked: Cleanliness, room comfort

Highly Disappointed

On the website everything looked great! At check in the staff member was not the best but I thought maybe she's had a long shift. When we first walked in the room I thought it looked nice until I filled the Jacuzzi tub and turned the jets on. All this black stuff started coming out! The pillows were like laying on a piece of paper. They flattened as soon as laying on them.When we went to eat breakfast the hostess was super friendly. The food however was awful along with the coffee and nothing was clean. Won't be back!
Stayed 1 night in Apr 2025