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Fairmont Pittsburgh

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Fairmont Pittsburgh

Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$408
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
510 Market Street, Pittsburgh, PA, 15222
  • Place, Market Square
    ‪1 min walk‬
  • Place, David L Lawrence Convention Center
    ‪9 min walk‬
  • Place, PPG Paints Arena
    ‪13 min walk‬
  • Airport, Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪30 min drive‬

Room options

View all photos for Fairmont King, Room, City View

Minibar, in-room safe, desk, blackout curtains

Fairmont King, Room, City View

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, 2 Queen Beds, River View

Exterior

Fairmont, 2 Queen Beds, River View

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (MT Washington view, High Floor)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (MT Washington view, High Floor)

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View (High Floor)

Exterior

Deluxe Room, 2 Queen Beds, River View (High Floor)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (MT Washington)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed (MT Washington)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (King)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, River View (King)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, River View (King)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • 60 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, River View (King, Accessible)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, River View (King, Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • 60 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont King, River View

Exterior

Fairmont King, River View

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (River View)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
Separate bath and shower
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility and Hearing accessible; Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View (Mobility and Hearing accessible; Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility and Hearing accessible; Tub with grab bars)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View (Mobility and Hearing accessible; Tub with grab bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, City View, Accessible Tub

Minibar, in-room safe, desk, blackout curtains

Fairmont, Room, 1 King Bed, City View, Accessible Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View (Mobility and Hearing accessible; Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View (Mobility and Hearing accessible; Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Room, River View, 2 Queen Beds, Roll-In Shower

Minibar, in-room safe, desk, blackout curtains

Fairmont Room, River View, 2 Queen Beds, Roll-In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Separate bath and shower
Deep-soaking bath
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pittsburgh

A luxury stay in the heart of Pittsburgh awaits you at Fairmont Pittsburgh. Within just a 15-minute stroll, you'll find popular places like PNC Park and David L Lawrence Convention Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, fl.2, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym and sauna as well as access to bike hire. 12000 square feet (1115 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Local cuisine breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Within a 30-minute walk of this 4.5-property class Downtown Pittsburgh hotel, attractions include PPG Paints Arena and Acrisure Stadium.

What's nearby

  • Market Square - 1 min walk - 0.1 km
  • Heinz Hall - 3 min walk - 0.3 km
  • Point State Park - 5 min walk - 0.5 km
  • David L Lawrence Convention Center - 9 min walk - 0.8 km
  • PPG Paints Arena - 13 min walk - 1.1 km

Getting around

  • Wood Street Station - 3 min walk
  • Pittsburgh Station - 13 min walk
  • Pittsburgh International Airport (PIT) - 23 min drive

Restaurants

  • ‪Fairmont Pittsburgh - ‬2 min walk
  • ‪Hello Bistro - Downtown - ‬2 min walk
  • ‪The Yard - ‬2 min walk
  • ‪fl.2 Restaurant - ‬1 min walk
  • ‪Pizzaiolo Primo - ‬1 min walk

About this property

Fairmont Pittsburgh

Luxury hotel with 2 restaurants and full-service spa
Fairmont Pittsburgh offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. Spa services, barbecue grills, and concierge services are also featured at the luxury Fairmont Pittsburgh. For a fee, parking is available.

  • 185 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
Fairmont Pittsburgh offers 185 accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Kimpton Hotel Monaco Pittsburgh by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$336
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.10 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 20 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Andys
  • fl.2

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible spa

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 15.10 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.10 per day (rates may vary)
  • Covered self-parking fee: USD 30 per day
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Pittsburgh
Fairmont Pittsburgh
Pittsburgh Fairmont
Fairmont Pittsburgh Hotel
Fairmont Pittsburgh Hotel Pittsburgh
Fairmont Pittsburgh Hotel
Fairmont Pittsburgh Pittsburgh
Fairmont Pittsburgh Hotel Pittsburgh

Frequently asked questions

What is the cancellation policy at Fairmont Pittsburgh?

Fairmont Pittsburgh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Pittsburgh?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Fairmont Pittsburgh on 1 Jan 2026 start from NZ$408.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Pittsburgh?

Yep, Fairmont Pittsburgh has a covered self car park for USD 30 per day. A self car park is also available, for a fee.

Is there a spa on site at Fairmont Pittsburgh?

Yep, there is an onsite spa at Fairmont Pittsburgh. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

What luxury perks are available at Fairmont Pittsburgh?

Fairmont Pittsburgh features a full-service spa, a 24-hour health club and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Fairmont Pittsburgh a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Fairmont Pittsburgh.

Is Fairmont Pittsburgh family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Pittsburgh is a hit with families.

Are there hot tubs in the rooms at Fairmont Pittsburgh?

No, but there are deep-soaking baths in the guestrooms.

Does Fairmont Pittsburgh serve breakfast?

You bet, local cuisine brekkie is available weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Fairmont Pittsburgh?

No, Fairmont Pittsburgh does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Pittsburgh?

Yep, you can grab a meal at Fairmont Pittsburgh's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Fairmont Pittsburgh?

Check-in begins at 4:00 PM. Check-out time is noon.

Fairmont Pittsburgh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1006 reviews
Rating 8 - Good. 158 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Haris

Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great service with the front desk accommodating a couple requests for me. The valet guys were especially customer oriented, having my car ready in advance for each time I needed it. Plus, it’s a beautiful hotel, as you would expect from Fairmont.
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great, loved my oatmeal for breakfast & specialty teas with infuser pots!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2025

10/10 Excellent

Michael A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with a wonderful view of the baseball stadium and river.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan, Morgantown

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel!
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with partner
Disliked: Staff & service
Location is perfect for getting to everything Pittsburgh. The service at the hotel wasn’t so good. For instance, on our last night after getting back from the football game to get ready for dinner we had to call the front desk to have our room serviced, then did it again an hour later. They didn’t service the room that day. There were other issues with room service as well. The location is great, the service will keep you wondering if this is really a Fairmont.
Stayed 3 nights in Sep 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great location
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room condition was average with noticeable wear & tear. Surprised me for being a Fairmont Princess. Otherwise, staff & service were excellent. We really enjoyed the location & staff were terrific.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We spent 7 nights here in August and had a very comfortable stay. The hotel looks modern and clean and the front desk staff were all really friendly and helpful. The room and beds were also comfortable although it did look like it was due a deep clean (you can see the dust gathering around the edges of the carpet and under tables etc). The bathroom, especially tiles, also looked tired and due renovation. Out of our 7 nights, the cleaners only came once. Admittedly one time was due to us accidentally leaving the do not disturb sign on! Even though we were out a lot every day, they never appeared. We had to ask for clean towels a couple of times. The gym was fantastic. One of the best I’ve seen in a hotel. And Starbucks in the lobby was excellent and very convenient. We felt that the price we paid was good value compared to other 5 stars in the area and would stay again despite the room issues.
Stayed 7 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and amenities! Morty starting to show signs of wear
Stayed 4 nights in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and nice. Every person I encountered was friendly and accomodating. Didn’t like paying $65 for valet parking though.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms are nice but very dark not very good lighting. rooms need more lighting so doesnt feel too depressing. staff are very friendly except for the staff at working at the starbucks, they were awful and very rude.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2025

10/10 Excellent

SallyAnn

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness
Convenience to downtown and sporting venues. A little pricy for it's general offering compared to other hotels.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, comfort beds, great restaurant and bar. Parking below, self park and concierge parking.
Stayed 6 nights in Aug 2025