See all properties
Save

Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

Exterior
Property map
Family Room (with Sharing Pool) | View from room
Superior Double Room, Sharing Pool | View from room
Junior Suite Pool Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • On private beach
  • Hot tub
  • Room service
The current price is NZ$262
includes taxes & fees
18 May - 19 May

Explore the area

Map
Rapaniana Kolymbari, Platanias, Crete Island, 73006
  • Orthodox Academy of Crete
    ‪5 min drive‬
  • Platanias Square
    ‪10 min drive‬
  • Máleme Beach
    ‪12 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Sharing Pool

Superior Double Room, Sharing Pool

Superior Double Room, Sharing Pool

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Room Sharing Pool

Family Room (with Sharing Pool)

Family Room Sharing Pool

Highlights

Garden
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 36.4 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool Access

Junior Suite Pool Access

Junior Suite Pool Access

Highlights

Garden
Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Room, Pool Access

Premium bedding, minibar, desk, blackout curtains

Superior Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
Front of property - evening/night

Hotel Olympic

Heraklion
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 285 reviews
The price is NZ$178
includes taxes & fees
25 May - 26 May
Hotel Olympic

About the area

Kolymvari

A luxury stay in Platanias awaits you at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa. You'll be within a 10-minute walk of Tavrontis Beach and 3.8 km (2.4 mi) from Gonia Monastery. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Cavo Spada Spa can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Arsenali, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. 5490 square feet (510 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Platanias hotel, attractions include Agia Marina Beach and Platanias Beach.

What's nearby

  • Orthodox Academy of Crete - 5 min drive - 4.1 km
  • Platanias Square - 10 min drive - 10.5 km
  • Máleme Beach - 12 min drive - 5.1 km
  • Platanias Beach - 18 min drive - 12.1 km
  • Agia Marina Beach - 22 min drive - 14.2 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 46 min drive

Restaurants

  • ‪Μύλος Καφέ - ‬4 min drive
  • ‪Al Fresco - ‬4 min drive
  • ‪Symposium Buffet Restaurant - ‬16 min walk
  • ‪Mythos - ‬6 min drive
  • ‪Almyrikia - ‬3 min drive

About this property

Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

Luxury hotel on the beach, with outdoor pool
Some rates at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa such as an outdoor pool and an indoor pool.

Free breakfast is served daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Platanias hotel.

  • 150 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 5490 sq ft of conference space
  • 510 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa offers 150 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bathrobes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Platanias hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cavo Spada Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek

Similar properties

View from room

Avra Imperial Hotel

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 220 reviews
Avra Imperial Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arsenali
  • Avra
  • Azzuro A'la Carte
  • Sea Line Tavern

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,490 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1042Κ015A0028301

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cavo Spada Luxury
Cavo Spada Luxury Platanias
Cavo Spada Luxury Resort
Cavo Spada Luxury Resort Platanias
Cavo Spada Luxury Sports Leisure Resort Platanias
Cavo Spada Luxury Sports Leisure Resort
Cavo Spada Luxury Sports Leisure Platanias
Cavo Spada Luxury Sports Leisure
Giannoulis – Cavo Spada Luxury Sports Leisure Resort Spa

Frequently asked questions

What is the cancellation policy at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa on 18 May 2025 start from NZ$233.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Yep, Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa has a free self car park.

Are there any beaches close to Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Yep, Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa is a short 8-minute walk from Tavrontis Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Yep, Cavo Spada Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa features a private beach, a full-service spa and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa a romantic place to stay?

1 hot tub and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa.

Is Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

No, Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa?

No, pets are not allowed.

Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 129 reviews
Rating 8 - Good. 41 out of 129 reviews
Rating 6 - Okay. 19 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Great pool and beach average room

Great pool and on a nice beach. Hotel lobby great Rooms average. Patio for room had gaps which let people smoke drift in while you were sunbathing which really spoilt relaxing by the pool. Rooms are now well sound proofed either
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very peaceful.

Hotel was secluded away centers of activity, restaurants, shops etc. That suited us. Booked private pool area which was great. Some entertainment at night - good. Staff provided some classes during the day such as Olive tasting, really good. Some light exercise classes during the day. Variety of food - excellent. All staff very helpful and friendly. Used hotel taxi a few times. Same man very helpful & loads of local information.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

Great stay! We got upgraded too which was a very pleasant surprise! Staff was always friendly and helpful to everyone! I will definitely choose this hotel if I want to stay in Chania in the future…
Stayed 3 nights in Jun 2024

6/10 Okay

Samantha

Stayed 4 nights in Jun 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing. definitely going to be back and cannot wait!
Stayed 1 night in Oct 2021

10/10 Excellent

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Beautiful hotel , we had a wonderdul time!!! The staff was amazing and very helpful. The food was great fresh and tasty. The pool bar is awsone the bartender is a pro and he prepares good drinks. I highly recommend !!!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service—the staff is super nice, good facilities and very good location. Lots of local restaurants within 10-15 minute walk as well so you can eat off the resort if you wish.
Stayed 8 nights in Aug 2021

10/10 Excellent

Andre, Oxford

Liked: Cleanliness, staff & service
So friendly and welcoming. Staff were very helpful. Plenty of space to relax. Great sports facilities.
Stayed 6 nights in Jul 2019

10/10 Excellent

Sharon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

6/10 Okay

Mam, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The weather turned so we didn’t get to take advantage of the beach and pool. Things looked nice but a bit of a sterile vibe about the place. The staff were not so accommodating about dining in the restaurant and we were finally seated and ignored for almost an hour before a waitress acknowledged us. She was friendly and saved the day. The power went out when we tried to check out and the front desk were not helpful or trying to come up with a solution but instead insisted on cash with no apology It just left a sour taste. If you are in to organized scheduling with activities sports and fitness it likely would suit your taste. Rooms were very clean and nice though and beds comfortable.
Stayed 1 night in Sep 2018

8/10 Good

Daria

Overall nice

The staff was very friendly and helpful, our stay was very nice. The only negative comment would be regarding the mop trolleys waking us up each morning. As the corridor floors are covered with tiles, the cleaning ladies were making some noise when wheeling the mop buckets. The place was kept very clean though.
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, great staff, great everything! We left another crappy hotel after one night and so happy we did!!
Stayed 4 nights in Jul 2018

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel close to the beach

the hotel is amazing and the staff is great, the pool is very nice so about the kids pool, rooms are very clean, i have really enjoyed my staying there and i do recommend this hotel.

6/10 Okay

David

Disliked: Staff & service

Cold, unfriendly staff and no customer service

We enjoyed our stay but it had everything to do with being on vacation and nothing to do with service. Customer service simply doesn't seem to be a thing. For a 5 star resort, I'd expect being greeted with a smile and a "how are you" by most, if not everyone. Every request came across like a "favor" which again doesn't make sense considering how much we paid to stay there, staying in their most expensive room. One waitress would even often suck her teeth as she came to clean our table. The managers are nice but really need to train their staff on being courteous. We've stayed at probably hundreds of resorts and always enjoy having the chance to interact with the staff and get to know them. The staff here was cold and unfriendly and it did affect our experience. We did come across a couple of exceptions which was refreshing but really wished people were simply nicer! The rooms were fine, generally clean with a few exceptions and the food at the restaurant was good. It was nice to see they they incorporate Greek food in the menu and would have been nice to hear Greek music too in the halls rather than American music.

6/10 Okay

Verified traveller

Liked: Staff & service

Cava Spada

It was ok. That is all I can say

4/10 Poor

Michael, Edmonton AB

Liked: Staff & service, room comfort

Downward spiral

The resort itself is quite nice. The rooms are clean and very well maintained it seemed as though the towels where replaced and the beds made right after we finished using them. The majority of the staff where very kind and helpful. The real drawback for us was the "all-inclusive" package, and the quality of the food. We realized very quickly that it wasn't as all inclusive as we where used to in the Caribbean. We got a very limited selection of drinks and couldn't have anything with fresh fruit. This was a major problem since I'm diabetic and can't drink any of the sugary juices. All I had wanted was gin, and soda water with a squeeze of fresh lime which I was told was not possible with our package. Our next experience was of the dinner buffet. It was a decent buffet selection but nothing was really of exceptional quality. Everything tasted processed to some degree and it wasn't overly appetizing. Between the buffet and the drinks we decided to upgrade to the Ultra all inclusive so that I could get my squeeze of lime and so that we could eat at the ala'carte restaurants for lunch and supper. With the ultra our suppers were significantly better however still very underwhelming especially our last night (Sunday) when everything tasted like it was left overs from the night before (I had asked for rare veal, it came out well-done and refrigerator cold). We tried the lunch once and stuck with the buffet after that since the food was basically the same. Overall quite disappointed

10/10 Excellent

yair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and eating there was like eating in restaurants everytime. The staff was very nice and the room was comfortable and had a great view. The hotel isn't located in a big city and the buses in cretes aren't very frequent so you should travel by car

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a quiet break

Great food. Great for a short and quiet stay. Would not recommend for a week or longer as would get boring.

10/10 Excellent

Elham, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel for a typical summer holiday

It's an excellent choice for a family holiday. Hotel location is a bit far from Chania center, although you won't need to go to the city, since everything for a fantastic holiday is available in the hotel. We went just once to the Chania center, using regular local buses that pass 3 times an hour. the bus stop is just 500 meter away of the hotel and it takes 40-50 minutes, depending to traffic situation, to reach to the city. Hotel staff are very friendly and supportive. The food is brilliant, you may find variety of Greek and Italian foods in the main restaurant buffet. There is a large swimming pool at the middle of the hotel. some of the rooms are just in front of the pool and some have a smaller pool at the back yard. Ours didn't have direct access to the pool since it was in the second floor. I was happy with the room since it had a nice sea view and it was clean and calm. the rooms are sound proof. Hotel has a private beach just next to the swimming pool and there are a lot of good sunbeds available in both of the beach and pool. in the sunny weather and calm sea, the water is too transparent and you may see the sea floor and even fishes moving around you.

10/10 Excellent

eran, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing vacation

we had a beautiful vacation with our kids the hotel is amazing the pool the kids play room the food the bar the people

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor Value, Poor Cleanliness

There was black mould around the bathroom tiles and toilet area. The bed and linen were fine but the cleaning was basic with little attention to detail. Some hairs by the cupboard door stayed there all holiday. Had a flood coming through the ceiling of the bathroom caused by upstairs plumbing coming apart. Now these things can happen but the reception attitude was such that they didn't seem bothered, no apology, "we'll get maintenance to have a look". Had to ask if the room would be cleaned again once fixed. If you're All Inclusive, you are treated very differently to the premium version. Very basic drinks, and I'm not talking alchoholic, really nowhere near other hotels All Inclusive for similar or less cost. Not good value for money!! Food was only warm at best, never hot and again some staff had an attitude, except if you were Greek.

10/10 Excellent

Graham, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous resort!

My Wife, Daughter and I had a wonderful week at the Cavo Spada and will DEFINITELY return. We were 'all-inclusive' and stayed in a deluxe double room with a sharing pool which was fabulous. The food was superb, as were the facilities and we would be happy to recommend it to anyone.

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, room comfort

Wonderful Relaxing Holiday

Had a fantastic relaxed holiday. All-inclusive was the way to go - food delicious and good variety each day. Staff very helpful and friendly. The only fly in the ointment was the WiFi. It was very poor to non-existent and use of it was an extra charge on our All-Inclusive package. Apart from that I would definitely recommend it.

10/10 Excellent

jason, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mint

Beautiful Everything was as you would hope from a 5 star hotel Service Room Food Everything was exceptional