8/10 Good
WILLIAM
Business traveller
1 Jun 2025
The hotel staff were very friendly and welcoming my stay was very nice however I put some clothes in what I thought was a laundry basket under the work top on the Sunday night I came home from my work on the Monday and put some more clothes in the laundry basket I came home again on Tuesday and again I put more clothes in the laundry basket I went to work on the Wednesday morning and came home Wednesday night and my clothes were gone so I went to reception to tell them I did not want my clothes washed from the hotel as they do shrink some T Shirts only to be told that what I thought was a laundry basket was only a garbage bin 2 days later I was told that the person that cleaned the room through all my clothes out why the person did not empty the bin for 3 days if she had emptied on the first day I would have only lost a pair of sock and underwear but because she never emptied it for 3 days I had Lecoste polos in it aswell no apologies or anything the staff said they must have through them
WILLIAM
Stayed 14 nights in May 2025