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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Upscale Playa del Carmen aparthotel in Downtown Playa del Carmen with free breakfast

Choose dates to view prices

Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Beach nearby, white sand, beach towels
Exterior
Suite, 3 Bedrooms
Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Private kitchen
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Barbecue grillBarbecue grillBarbecue grill
  • Breakfast included
  • LaundryLaundryLaundry

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

Superior Suite, 2 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 3 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Superior Suite, 3 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Studio Suite (Penthouse)

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
HDTV
  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at Acanto Playa del Carmen, Trademark Collection by Wyndham. Within steps you'll find popular attractions like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this Colonial aparthotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, 3 bathrooms and free international calls. Nice touches to enhance your stay include dressing gowns and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. Room service, free long-distance calls and free local calls are also available. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and reflexology. Enjoy the pool loungers along with access to ecotours and bike hire. 600 square feet (56 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a short walk of this 4-property class Downtown Playa del Carmen aparthotel include Mamitas Beach and within a 15-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Starbucks - 2 min walk
  • La Parrilla Playa - 2 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar - 2 min walk
  • Los Aguachiles - 2 min walk

About this property

Entire place

Acanto Playa del Carmen, Trademark Collection by Wyndham

Upscale Playa del Carmen aparthotel in Downtown Playa del Carmen with free breakfast
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Event space at this aparthotel measures 600 square feet (56 square metres) and includes conference space. An area shuttle within 68 km and an airport shuttle (available 24 hours) are available for a fee. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Acanto Playa del Carmen, Trademark Collection by Wyndham. Limited free parking is available on a first-come, first-served basis.

This Colonial Playa del Carmen aparthotel is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 3 buildings
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2011
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • On-site parking available only on request
  • Free secured self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 68 km

Family friendly

  • Cots (infant beds): USD 55.0 per stay
  • Children stay for free (see details)
  • High chair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Rollaway/extra beds: USD 55.0 per stay

Bathroom

  • 3 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Gas grills
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (600 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100.00 per pet per week
  • Up to 10 lb per pet
  • Welcoming dogs only
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk
  • In the shopping district
  • Near a health or beauty spa
  • Near outlet shopping
  • On the Strip

Things to do

  • Fitness facilities nearby
  • Ecotours on site
  • Bike hire on site
  • Surfing/body boarding nearby
  • Boat tours nearby
  • Sailing nearby
  • Horse riding nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 rooms
  • 4 floors
  • 3 buildings
  • Built in 2011
  • Colonial architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Weight limit: 10 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per stay.
  • Cots (infant beds) are available for USD 55.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 196 per vehicle (return, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
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Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

What is the cancellation policy at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Acanto Playa del Carmen, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Acanto Playa del Carmen, Trademark Collection by Wyndham on 15 May 2024 start from NZ$262.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yep, Acanto Playa del Carmen, Trademark Collection by Wyndham has a free self car park. Onsite parking is limited.

Are there any beaches close to Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yep, Acanto Playa del Carmen, Trademark Collection by Wyndham is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Acanto Playa del Carmen, Trademark Collection by Wyndham?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as sports massages.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?

Acanto Playa del Carmen, Trademark Collection by Wyndham has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Acanto Playa del Carmen, Trademark Collection by Wyndham?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

What makes Acanto Playa del Carmen, Trademark Collection by Wyndham a romantic place to stay?

Couples spa treatments, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Acanto Playa del Carmen, Trademark Collection by Wyndham.

Is Acanto Playa del Carmen, Trademark Collection by Wyndham family-friendly?

You bet! With amenities like a corner/local shop and laundry facilities, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise Acanto Playa del Carmen, Trademark Collection by Wyndham is a hit with families.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental brekkie is on offer daily between 8 AM and 10:00 AM.

Is there a free airport shuttle available at Acanto Playa del Carmen, Trademark Collection by Wyndham?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 354 reviews" "
Rating 8 - Good. 109 out of 354 reviews" "
Rating 6 - Okay. 25 out of 354 reviews" "
Rating 4 - Poor. 10 out of 354 reviews" "
Rating 2 - Terrible. 8 out of 354 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
I am really surprised that Wyndham would put their name on this hotel. The rooms are tiny. The faucet in the bathroom does not align properly with the sink making it almost impossible to use without getting the counter all wet. I could hear loud music until 4am, and what sounded like a pump cycling every 3-5 minutes all night long. It was so loud it would wake me up even after I managed to get to sleep. The shower was impossible to turn on without getting blasted with cold water. The front doors are windows that look right in to the bed. The only reason why I am not giving it one star is because the night security guard is super nice and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms. 1, 2 & 3 Bedroom options. Great location. 1/2 of a block from 5th street, yet quiet. Excellent staff. Free parking. Have stayed many times and plan on staying again whenever in Playa Del Carmen with friends.
Stayed 1 night in Jan 2024

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close enough to the beach - 7 minute walk. Close to restaurants. Great central location.
Stayed 9 nights in Jan 2024

2/10 Terrible

Mateo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
was a good stay !
Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very well maintained, and conveniently located! We love the Acanto and will be back! The staff were so helpful and we really felt at home during our 1st time stay in Playa del Carmen....Miguel, best night concierge ever! Patrick
Stayed 7 nights in Dec 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel

10/10 Excellent

Aaliyah

Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here and will definitely stay again! The room was very spacious and super clean, strong wifi connection during my stay, and the hotel itself is so close to everything. The staff are so lovely, very friendly and always offering to help. The only thing to note is it can get noisy at night due to the location of the hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Amazing in EVERY WAY!!! The staff is incredible, they are welcoming and helpful with the most kind hearts! The hotel is beautiful inside and out, comfortable beds, spacious and exactly what we were looking for! If you are looking for a place to stay in this area, this is the best thing you will do!! We will definitely be returning and staying with them very soon!!!! Just spectacular!
Stayed 3 nights in Nov 2023