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Allegro Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playa del Carmen Maritime Terminal

Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Exterior
Premium Room
Superior Room | Exterior
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$288
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

7.2 out of 10
Good
(75 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Allegro Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Playa del Carmen Main Beach and 2 km (1.2 mi) from Quinta Avenida. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and free buffet breakfast. .The buffet restaurant, Topaz, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Playacar property include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Mayan Ruins of Playacar - 8 min walk - 0.7 km
  • Quinta Avenida - 10 min drive - 2.2 km
  • Playa del Carmen Maritime Terminal - 10 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬8 min walk
  • ‪Bar Arrecife - ‬16 min walk
  • ‪La Terraza - ‬8 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Restaurante Miramare - ‬16 min walk

About this property

Allegro Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playa del Carmen Maritime Terminal
Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free.

This 3.5-star Playa del Carmen property is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 38 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Playacar - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 51 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Allegro Playacar - All Inclusive?

Allegro Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Playacar - All Inclusive?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on 8 Dec 2025 start from NZ$283.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive has a free self car park.

Are there any beaches close to Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive is a short 14-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Allegro Playacar - All Inclusive have a pool?

Allegro Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Allegro Playacar - All Inclusive a romantic place to stay?

Pool-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Allegro Playacar - All Inclusive.

Is Allegro Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Playacar - All Inclusive is a hit with families.

Does Allegro Playacar - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Allegro Playacar - All Inclusive?

No, Allegro Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Playacar - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Playacar - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Allegro Playacar - All Inclusive?

There is a golf course next to Allegro Playacar - All Inclusive.

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing area and almost everything is nearby.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the BEST customer service i've had in a long time. Travelled with 7 girls for a bach. It was a small resort, walkable, clean and the team was unbelievably kind. Special shout out to Jorge the Chef. I am celiac and he walked me around the buffet telling me what was safe and what wasn't & even brought me my own dessert! So kind & accommodating, would recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yanira, norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025

8/10 Good

Edgar Fernando Zuniga

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff gracias enormente a Rene es el mejor, y todos los demas no hay palabras para agradecerles toda la atencion y servicio, todos son divinos
Stayed 8 nights in Jul 2025

10/10 Excellent

Luis Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la variedad de comida, los postres no estaban buenos
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

NILDA

Stayed 7 nights in Jun 2025

10/10 Excellent

magui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)
Stayed 3 nights in Jun 2025

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.
Mexican night, carne al pastor tacos
Ice cream is must after dinner!
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Amanda

.
Stayed 4 nights in Apr 2025

10/10 Excellent

darlene

Travelled with family
Liked: Cleanliness, staff & service
The service was second to none. Although I’ve seen negative reviews about the meals, we really enjoyed them. The beach was awesome! The pool always had activities going on and a fun environment. As other reviews indicate, the rooms are dated and require some tender loving care but we were not there for the room. The grounds were kept very clean and well maintained: thw whole process for booking an a a la cartes was a bit ridiculous as they had theme nights at the buffet for the same meals.having said that, the staff were great and the meals delicious, the drinks awesome and the beach was unbelievable! What’s not to love?! We got a great price on our rooms and had a fantastic experience. Thank you allegro Playacar!
Stayed 4 nights in Apr 2025

6/10 Okay

Kathryn, Jessup

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great; but not terrible. If you go there expecting sandals, you’re going to be upset. If you have realistic expectations about what you paid, it’s fine. The staff were nice enough. Quick check in and check out. We were in room 1112 which is literally next to the stage. They have extremely loud shows until after 10:30 every night. It you have little ones, you do not want that room. The ac went out the second day. It was hot. There was absolutely no water pressure or hot water. But, good news, the room was so darn hot that the cool water felt fine. The bar opens at 11. Fine but not great when you get to the beach at 0800. There was a huge fight between guests. Not the properties fault but it didn’t make us feel safe. We opted for full day all inclusive excursions to Xel-ha and XCARET. Absolutely worth it and it got us out of there for the entire day each time. There’s games for the kids - except there were no balls to play any of it. No tennis, basketball, soccer, or foosball. Just a few small tweaks and investments and this place could really be exceptional. The beach is beautiful. The pools were clean. The food is decent and the alcohol was cheap.
Stayed 4 nights in Apr 2025

6/10 Okay

Caleb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great! Go get the French toast. Load up on it because the lunches and dinners aren’t the best. Depending on where you sit in the restaurant the waiters may not even come to you. I strongly recommend sitting by the Italian restaurant The events coordinator was a blast
Stayed 7 nights in Apr 2025

10/10 Excellent

Victoria

Stayed 4 nights in Apr 2025

10/10 Excellent

Raegene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 4 nights in Mar 2025

10/10 Excellent

Cassondra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is the second time we stayed at allegro playacar and it was even better than the first time! This time we brought our kiddos (12 & 15) and they had a blast too! Always something to do. The beach was perfect. The food was amazing! And the staff was extremely friendly and welcoming. We will absolutely be coming back!
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah Priscilla Zarco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! they made the experience amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason, Sunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with an amazing beach. The room they gave us initially smelled terrible but they quickly relocated us to a different room. The buffet for breakfast, lunch, and dinner was very good. If you stay 2 nights or less you don’t get an option for alacarte. However, I shared that we were celebrating our 28th anniversary and they were able to get us a reservation. We would definitely return!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

6/10 Okay

Jennifer

Beautiful beach. Did not enjoy all the kids in the swim up bar area. Kids should not be sitting on the bar stools while adults have to stand or go somewhere else. Kids constantly splashing and playing on stair handles. Even after being told not to. Maybe no kids allowed in that pool at all.
Stayed 10 nights in Feb 2025