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Alila Mayakoba

Luxury resort on the beach, with 2 outdoor pools

Where to?

Dates

November 2025

14

December 2025

Body treatments, hydrotherapy, body wraps, body scrubs, facials

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
All-inclusive
Pet-friendly
Bar

Explore the area

Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪11 min walk‬
Place, Maroma Beach
‪15 min drive‬
Place, Xcaret Eco Theme Park
‪23 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Room options

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

50 sq m
Lagoon view
Sleeps 4
1 King Bed

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 3
1 King Bed

Suite (Harmony, Beach Area, w/Plunge Pool)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

120 sq m
Lagoon view
Sleeps 4
1 King Bed

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 4
2 Double Beds

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 3
1 King Bed

Studio, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

65 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 4
2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

50 sq m
Lagoon view
Sleeps 3
1 King Bed

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

Premium bedding

Ocean view
Sleeps 3
1 King Bed

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 4
1 King Bed

Suite (Sanctuary, Lagoon Area)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 4
1 King Bed

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 3
1 King Bed

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 4
1 King Bed

Suite (HARMONY SUITE BEACH AREA)

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 4
1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 3
1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning

Minibar (some free items)

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Ceiling fan

Separate bedroom

Hairdryer

Sleeps 4
2 Double Beds

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Alila Mayakoba. You'll be 0.7 km (0.4 mi) from El Camaleón Mayakoba Golf Course and 8.2 km (5.1 mi) from Maroma Beach. Highlights at this beachfront resort include 2 outdoor swimming pools, 2 beach bars and a full-service spa. .A day of pampering at Naum can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Cocina Milagro, serves local and international cuisine and is open for breakfast, lunch and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning full breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Playa del Carmen resort include Quinta Avenida and Mamitas Beach.

View more Resorts in Playa del Carmen

What's nearby

El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km
Tres Rios Ecopark - 6 min drive - 4.2 km
Mamitas Beach - 8 min drive - 8.6 km
Quinta Avenida - 8 min drive - 8.9 km
Maroma Beach - 11 min drive - 10.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

‪Festival - ‬4 min drive
‪El Charro - ‬4 min drive
‪Black & White - ‬4 min drive
‪La Hacienda - ‬5 min drive
‪Yookoso - ‬4 min drive

About this property

Alila Mayakoba

Luxury resort on the beach, with 2 outdoor pools

Some rates at Alila Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alila Mayakoba, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

182 guestrooms or units

3 levels

2 bars on the beach

Conference rooms

66736 sq ft of conference space

6200 sq. m of conference space

Built in 2016

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

ATM

Bellhop

Smoking in designated areas

Bar or lounge

Dining venue

Alila Mayakoba offers 182 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

8 Dec - 9 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured, uncovered self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 35 for adults and USD 18 for children
2 beach bars
A bar/lounge
A restaurant
Couples/private dining

Restaurants on site

Casa Amate
Cocina Milagro
Sotavento
Tinta del Pulpo
Vegan Bar

Things to do

18-hole adjacent golf course
2 outdoor pools
24-hour gym
Beach yoga
Ecotours
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Golf
Hot tub
Kayaking
Mini golf
Sauna
Snorkelling
Steam room

Family friendly

2 outdoor pools
Babysitting (surcharge)
Free children's club
Laundry facilities
Mini golf
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

5 meeting rooms
66,736 square feet of conference space

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Braille/raised signage
Magnifying mirror
No lift
Phone accessibility kit
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk (99 centimetre high)
Wheelchair-accessible restaurant

More

3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2016
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 2 March 2025 to 12 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets: USD 100 per pet, per night, plus a deposit of USD 100 per stay
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen

Andaz Mayakoba Riviera Maya Playa del Carmen

Andaz Mayakoba Riviera Maya

Andaz Mayakoba Concept Hyatt Resort Playa del Carmen

Andaz Mayakoba Concept Hyatt Resort

Andaz Mayakoba Concept Hyatt Playa del Carmen

Andaz Mayakoba Concept Hyatt

az Mayakoba Concept Hyatt l C

Frequently asked questions

What is the cancellation policy at Alila Mayakoba?

Alila Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alila Mayakoba?

Yep, Alila Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Alila Mayakoba?

The closest beach to Alila Mayakoba is Maroma Beach (8.1 km).

Is there a spa on site at Alila Mayakoba?

Yep, Naum is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alila Mayakoba have a pool?

Alila Mayakoba has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Alila Mayakoba?

Alila Mayakoba features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Alila Mayakoba a romantic place to stay?

1 hot tub and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alila Mayakoba.

Is Alila Mayakoba family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and 2 outdoor pools, it's no surprise that Alila Mayakoba is a hit with families.

Does Alila Mayakoba serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Alila Mayakoba?

No, Alila Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Mayakoba?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alila Mayakoba?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alila Mayakoba?

Furry friends are welcome at Alila Mayakoba, with food and water bowls on offer.

Is there a golf course on site at Alila Mayakoba?

There is a golf course next to Alila Mayakoba.

Alila Mayakoba

Photo gallery for Alila Mayakoba

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Highlights

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Highlights

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Highlights

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool)

Highlights

View all photos for Room, 2 Double Beds (Beach Area)

Room, 2 Double Beds (Beach Area)

Highlights

View all photos for Room, 1 King Bed (Beach Area)

Room, 1 King Bed (Beach Area)

Highlights

View all photos for Studio, Ocean View (w/ Plunge Pool)

Studio, Ocean View (w/ Plunge Pool)

Highlights

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Highlights

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Highlights

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area)

Highlights

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Highlights

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Highlights

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA)

Highlights

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Highlights

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Alila Mayakoba

Similar properties

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa