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Caribbean Paradise Hotel & Spa - 5th Avenue

Property class: 3.5

Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

A swimming pool with lounge chairs and thatched umbrellas, a hotel building with balconies, and a view of the surrounding area.
A modern bedroom with a large bed, a view of the city at dusk, and a balcony with a railing.
A narrow water channel with steps leading down to a lower level, surrounded by stone walls and potted plants.
A spacious room with a wooden door, a hanging chair, and a large window offering a view of the outdoors.
A coffee shop with a sign reading "Coffee - Chocolate" and a display of various coffee products.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service
The current price is NZ$110
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Queen Room with Balcony

A modern bedroom with a large bed, bedside tables, a view of the outdoors, and a balcony.

Deluxe Queen Room with Balcony

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

A hotel room with two beds, each with white linens and dark pillows. A wooden headboard is present on each bed.

Deluxe Double Room with Balcony

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Poolside Double Room

A hotel room with two beds, a balcony with a view, and a television.

Superior Poolside Double Room

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

A bedroom with a large bed, a view of a wooden fence and a pagoda, and a hammock outside.

Junior Suite with Balcony

7.2 out of 10
Good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

A modern hotel room with a large bed, a TV mounted on the wall, a wooden chair, and a balcony with a view of greenery.

Master Suite with Jacuzzi, Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

A bedroom with a large bed, white bedding, a yellow throw, and a basket of fruits.

Master Double Suite with Jacuzzi Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Playa del Carmen

Caribbean Paradise Hotel & Spa - 5th Avenue puts you in the heart of Playa del Carmen, connected to a shopping centre and within a 20-minute stroll of Quinta Avenida and Mamitas Beach. Highlights at this Art Deco hotel include a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Gonzalo Guerrero hotel include Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Aldo's - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Caribbean Paradise Hotel & Spa - 5th Avenue offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Caribbean Paradise Hotel & Spa - 5th Avenue. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 1 building
  • 37 guestrooms or units
  • 3 levels
  • Built in 2000
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Similar properties

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  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 2,161 reviews
The price is NZ$93
includes taxes & fees
9 Oct - 10 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

What is the cancellation policy at Caribbean Paradise Hotel & Spa - 5th Avenue?

Caribbean Paradise Hotel & Spa - 5th Avenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel & Spa - 5th Avenue on 28 Sept 2026 start from NZ$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yep, Caribbean Paradise Hotel & Spa - 5th Avenue has a secured covered self car park for USD 14 per day. A self car park is also available, for a fee.

Are there any beaches close to Caribbean Paradise Hotel & Spa - 5th Avenue?

Yep, Caribbean Paradise Hotel & Spa - 5th Avenue is a short 6-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yep, there is an onsite spa at Caribbean Paradise Hotel & Spa - 5th Avenue. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Caribbean Paradise Hotel & Spa - 5th Avenue has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What makes Caribbean Paradise Hotel & Spa - 5th Avenue a romantic place to stay?

Couples spa treatments and beach cabanas, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Caribbean Paradise Hotel & Spa - 5th Avenue.

Is there a free airport shuttle available at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, Caribbean Paradise Hotel & Spa - 5th Avenue does not offer an airport shuttle service.

What time are check-in & check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, only service animals are allowed.

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 288 out of 889 reviews
Rating 8 - Good. 285 out of 889 reviews
Rating 6 - Okay. 168 out of 889 reviews
Rating 4 - Poor. 77 out of 889 reviews
Rating 2 - Terrible. 71 out of 889 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice helpful staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy room! Love the hammocks in and outside of the rooms!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stays and especially the poolside rooms.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and nice. This was an amazing spot and close to everything!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was comfortable and clean, the only issue was the bathtub clogged, besides that everything good.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The room was good. But too noisy by evenings
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all kind and helpful. The hotel is kept very clean.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was pretty good. The noise at night was expected as the hotel is located right on 5th Avenue. I would have preferred not having the closet in the bathroom because of the steam from the shower, also a chair in the room would have been nice to sit on. The room has an industrial style to it which I thought was very modern. I would recommend it if you don't mind the noise from the bars.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Just the noise but I understand it’s near bars. Others sitting on the poolside lounge chairs, we payed additional for the rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
staff was courteous.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

It was okay and it is in a good location.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

The hotel was nice and the room was clean. The bed was a bit hard
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! I traveled solo and stayed for 5 nights. Great location. Loved the atmosphere. Loved being able to walk out of my room to pool. It was rather noisy though. Not any soundproofing between rooms. Also, in order for the A/C and fridge to work you have to leave your door key inserted in a box to make the power stay on. This was annoying because when you get back to room it’s hot and fridge is hot. They told me to leave the key in to keep the power on which I did but had to have them open my door everytime I got back. It’s a smart idea the way they do the power though. Just kind of a pain if you like a cold room when you get back.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. It felt like a mini apartment and had everything I needed from a beach bag to a wine opener. Nice towels and sheets. Felt luxurious. The pool was cute and clean. I almost always was there by myself early mornings. There are night clubs across the street but you’re on vacation so stay up a little. I stayed in a balcony corner suit I think? Room 7. You’d love it. The breakfast was a nice touch. Mostly fruit and breads. I would take it to the roof top with my coffee.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Wonderful staff.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and close to everything.
Stayed 7 nights in Jun 2023