Aparthotel

El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront aparthotel with 6 outdoor pools

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
1 bedroom, free minibar, desk, laptop workspace
Snack bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
The current price is NZ$504
includes taxes & fees
1 July - 2 July

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

ROYAL SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Royale, Catamarán, Cenote & More Inclusive. You'll be 9.4 km (5.8 mi) from Maroma Beach and 27.1 km (16.9 mi) from Playacar Golf Club. Highlights at this all-inclusive aparthotel include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .You can enjoy Smart televisions with cable channels, and each apartment features free WiFi, a separate bath and shower and a hairdryer. The minibar provides free refreshments, and room service is also available. Nice touches to enhance your stay include a jetted bath, a hydromassage showerhead and bathrobes. A desk, a wardrobe or cupboard and a phone are also available. .A day of pampering at NÁAY SPA can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, LA CANTINA BAR, serves Mexican cuisine and is open for breakfast, lunch and dinner. KICK is the aparthotel's own bar. Spend the day at the private beach and enjoy the on-site gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 5-property class Playa del Carmen aparthotel include Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square.

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 5.0 km
  • Playa Paraiso Golf Course - 7 min drive - 5.3 km
  • Paradise Beach - 10 min drive - 6.7 km
  • Maroma Beach - 15 min drive - 10.2 km
  • Puerto Morelos Town Square - 18 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Swim-up bar
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is parking available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, El Dorado Royale, Catamarán, Cenote & More Inclusive has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of 16 Jun 2025, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on 1 Jul 2025 start from NZ$503.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Royale, Catamarán, Cenote & More Inclusive?

The closest beach to El Dorado Royale, Catamarán, Cenote & More Inclusive is Maroma Beach (6.3 km).

Is there a spa on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, NÁAY SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

El Dorado Royale, Catamarán, Cenote & More Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

This property features a private beach, as well as a jetted bath and a hydromassage showerhead.

What makes El Dorado Royale, Catamarán, Cenote & More Inclusive a romantic place to stay?

A hot tub and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at El Dorado Royale, Catamarán, Cenote & More Inclusive.

Is El Dorado Royale, Catamarán, Cenote & More Inclusive family-friendly?

No, El Dorado Royale, Catamarán, Cenote & More Inclusive is an adults-only property.

Are there hot tubs in the rooms at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, only service animals are allowed.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 453 reviews
Rating 8 - Good. 97 out of 453 reviews
Rating 6 - Okay. 43 out of 453 reviews
Rating 4 - Poor. 18 out of 453 reviews
Rating 2 - Terrible. 14 out of 453 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, safe, friendly & helpful staff. I did not like that chairs around pool where all taken by 8am with nothing available until after 3:00
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2025

6/10 Okay

Intaf

Liked: Cleanliness, room comfort
Drinks were watered down and most popular brands not available. Not the best all inclusive if you are looking for selection of beverages. Not worth the money.
Stayed 6 nights in Mar 2025

6/10 Okay

Tina

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
When we got to our room it was heavily scented and there was an undertone of mustyness. The next morning we could really smell the mould, we had gone to one of the presentations with an exotic travel agent and told them about the mould in the room. All they said was “oh that’s not good”. We had lunch then went to the front desk to tell them about the mould. Someone had maintenance out to change the filter of the AC. The problem with this is, it wasn’t the filter that was the problem even though it was disgusting, there was actual black looking mould in the AC unit. So I went back to the front desk to show them the video I took of the mould in the unit. He said they would have someone come with a machine to take the smell out. No one arrived. I went back to the front desk again to request a room change. The fella at the desk was very helpful, he put the request in and when we got back the following night after an excursion we were supposed to have another room. He said they gave the room away because of an emergency. So I asked for another request to be put in. He said to come back the following morning. So after 3 nights in mould which was making me physically ill, I went again to the front desk at 8am, they put in another request for a room change and told us to check out at 12 then come back at 3 for the new room.We had a massage booked @3 so came after. They had given the room away again. They finally upgraded us but even that room had a mild mould smell. There is more…
Stayed 5 nights in Feb 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would like more food options during the day for lunch.
Stayed 7 nights in Feb 2025

8/10 Good

Diane, Millville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beach was beautiful the sand was not, no good ocean water swimming really and no water activities
Stayed 6 nights in Feb 2025

10/10 Excellent

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Devin

Travelled with partner
Liked: Cleanliness, amenities
The property grounds were very beautiful. The staff was really nice. The breakfast and lunch options were good. The dinner food quality was below what we have experienced from other resorts. We appreciated the 'more inclusive' options including a trip to Maroma Beach and round trip transportation from/to the airport.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing, I had so much wonderful food. There were some good activities. The catamaran and snorkling was nice. I paid extra to scuba dive and it was wonderful. Booking dinner is somewhat complicated. You should do it as soon as you arrive because many restaurants don't have availability unless you're a week out. There is an app but it doesn't always work, so you have to book with a concierge and they aren't always near your room, have limited operating hours, and sometimes can't book you right away because they have computer issues. Eventually I got booked and got to try many of the different restaurants. The staff was excellent and the food was amazing. There were some art activities like pot painting and tie dye. It's limited to 10 people so show up early. These activities are very fun. There is a chalk board where you can see the schedule, that is the only place this information is available.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, room comfort

Relaxation with amazing food and resort

Excellent stay, fresh towels am and pm, never had a bad meal. The Veal was outstanding!! Every single employee was pleasant. We will recommend to others
Stayed 7 nights in Feb 2025

10/10 Excellent

Erwin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I have been to several resorts, and we think this one is beautiful and staff is friendly and great.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of things to do clean and quiet and friendly staff diffently go back
Stayed 11 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Would go again!!!
Stayed 4 nights in Feb 2025

6/10 Okay

Amanda Jo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looks like many things are being updated or recently updated! Food at restaurants were pretty good, some things better than others. Our door at first wouldn’t latch well and would come back and it would be open. They did come and made it a bit better so it would latch if we closed it just right. The air conditioner leaked water all over so was glad we didn’t have anything sitting near it. Overall we had a great time though! They also could be a bit pushy on the joining as a member.
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia Daniels

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Reservations for dinner difficult to get at a reasonable time. Hazardous to walk the property due high speed service vehicles.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacey

Stayed 6 nights in Feb 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, room was nice & clean, food was just ok, a buffet option for dinner would be nice, pools were cold, and get there early for a seat! Overall a good experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Berenize

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time here & the property was very nice. The staff was very helpful. Lots of activities to do.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin John, St. Regis Falls

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful! The rooms are clean and spacious. The staff is accomodating and friendly. The pools are clean and cared for. We will be back for a return visit.
Stayed 6 nights in Feb 2025

8/10 Good

holly, Boise

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and staff was easy to communicate with, great service and quick. Only complaint would be there is no buffet for dinner/lunch option. You have to make reservations for any dinner options and most nights were completely booked so we ended up having to order room service quite a bit. Food was good. Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

shawn

Stayed 7 nights in Dec 2024

8/10 Good

Ky An

Good
Stayed 4 nights in Feb 2025

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness
The restaurants were ok, some were great, others blah. Drinks were also just ok. You definitely need to ask for better liquor otherwise you get the worst of the worst. The room was dated but overall nice. Our Ray Ban sunglass were in our carry on bags and stolen from our room. Both mine and my husband's. Front desk seemed unphased by this. Otherwise, the staff was friendly and accommodating..good service at most places. Get to the pools early to reserve chairs, otherwise hard to find spots at the larger pools.
Stayed 5 nights in Feb 2025