A luxury stay in Playa del Carmen awaits you at Fairmont Heritage Place Mayakoba. You'll be 5 km (3.1 mi) from Tres Rios Ecopark and 8.9 km (5.5 mi) from Maroma Beach. Highlights at this beachfront resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Fairmont Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, La Laguna, serves Mexican cuisine. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and golf course. Plus you'll find free Wi-Fi in public areas, a gym and a children's swimming pool. Full breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Playa del Carmen resort include Mamitas Beach and Quinta Avenida.
El Camaleón Mayakoba Golf Course - 8 min walk - 0.7 km
Tres Rios Ecopark - 10 min drive - 6.0 km
Quinta Avenida - 11 min drive - 9.9 km
Playa del Carmen Main Beach - 12 min drive - 10.2 km
Maroma Beach - 16 min drive - 11.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Restaurants
Hix Bar & Lobby Lounge - 2 min drive
Las Brisas Restaurant & Lounge Bar - 4 min drive
La Laguna - 1 min drive
Saffron - 10 min drive
La Copa - 9 min drive
About this property
Fairmont Heritage Place Mayakoba
Luxury resort with 8 restaurants and 2 outdoor pools
Some rates at Fairmont Heritage Place Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Summer fun is a breeze at Fairmont Heritage Place Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.
There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Self parking is free.
This 5-star Playa del Carmen resort is smoke free.
34 guestrooms or units
4 levels
11 buildings
8 dining venues
3 bars or lounges
Deli
Kid's club (surcharge)
Supervised kids' activities (surcharge)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Umbrellas for the pool
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Corner/local shop
Terrace
Garden
BBQ grill(s)
Bellhop
Lift
No smoking on site
Bar on the beach
Coffee shop
Fairmont Heritage Place Mayakoba offers 34 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Fairmont Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 15 to 30 per person
3 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli
Restaurants on site
Café Maya
Ki beach Bar Korean BBQ
La Cantina
La Laguna
Tauro Steakhouse
Things to do
18-hole golf course
2 outdoor pools
24-hour gym
4 outdoor tennis courts
Archery
Beach volleyball
Beach yoga
Children's club
Children's pool
Ecotours
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Hiking/biking trails
Kayaking
Pilates classes
Pro golf lessons
Pro golf shop
Racquetball/squash
Snorkelling
Water sports equipment
Windsurfing
Family friendly
2 outdoor pools
Baby bath
Children's club (surcharge)
Children's dinnerware
Children's pool
Grocery/convenience store
High chair
In-room babysitting
In-room cot
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Separate in-room dining area
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool umbrellas
Terrace
Full-service spa
20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways
More
11 buildings
4 floors
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
24-hour room service
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Free bottled water
Free minibar (limited items)
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Paper towels
Restaurant dining guides
Separate dining area
More
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 31.76 per pet, per day
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 35 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 15 to 30 per person
Pet fee: USD 31.76 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
We should mention
Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Fairmont Heritage Mayakoba
Fairmont Heritage Place Mayakoba Resort
Fairmont Heritage Place Mayakoba Playa del Carmen
Fairmont Heritage Place Mayakoba Resort Playa del Carmen
Frequently asked questions
What is the cancellation policy at Fairmont Heritage Place Mayakoba?
Fairmont Heritage Place Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Fairmont Heritage Place Mayakoba?
As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Fairmont Heritage Place Mayakoba on 1 Oct 2025 start from NZ$2,140.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Fairmont Heritage Place Mayakoba?
Yep, Fairmont Heritage Place Mayakoba has a free self car park.
Are there any beaches close to Fairmont Heritage Place Mayakoba?
The closest beach to Fairmont Heritage Place Mayakoba is Playa del Carmen Main Beach (7.8 km).
Is there a spa on site at Fairmont Heritage Place Mayakoba?
Yep, Fairmont Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.
Does Fairmont Heritage Place Mayakoba have a pool?
Fairmont Heritage Place Mayakoba has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.
What luxury perks are available at Fairmont Heritage Place Mayakoba?
Fairmont Heritage Place Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and dining areas.
What makes Fairmont Heritage Place Mayakoba a romantic place to stay?
Couples spa treatments and a private beach, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Fairmont Heritage Place Mayakoba.
Is Fairmont Heritage Place Mayakoba family-friendly?
You bet! With amenities such as a children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Fairmont Heritage Place Mayakoba is a hit with families.
Does Fairmont Heritage Place Mayakoba serve breakfast?
You bet, full breakfast is offered daily between 7:00 AM and 11:30 AM.
Is there a free airport shuttle available at Fairmont Heritage Place Mayakoba?
No, Fairmont Heritage Place Mayakoba does not offer an airport shuttle service.
Is there a bar or restaurant at Fairmont Heritage Place Mayakoba?
Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?
What time are check-in & check-out at Fairmont Heritage Place Mayakoba?
Check-in begins at 4:00 PM. Check-out time is noon.
Are pets allowed at Fairmont Heritage Place Mayakoba?
Dogs are welcome at Fairmont Heritage Place Mayakoba, with food and water bowls on offer.
Is there a golf course on site at Fairmont Heritage Place Mayakoba?
Yep, Fairmont Heritage Place Mayakoba has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.