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Hotel Villas Segovia Playa del Carmen

Property class: 3.5

Photo gallery for Hotel Villas Segovia Playa del Carmen

A building with a modern architectural design, featuring a series of illuminated cylindrical columns and a balcony with a metal railing.
A hotel room with two beds, a ceiling fan, a potted plant, and a view of the outdoors.
A swimming pool with lounge chairs and umbrellas, surrounded by a building with multiple floors and windows.
A hotel with a modern design, featuring a series of illuminated columns and a well-maintained garden with various plants.
A modern living room with two grey sofas, a coffee table, and a large painting of a sunset.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is NZ$102
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
5A BIS NORTE MZA 151, LOTE 19,20,21 Y 22, entre calle 38 y c. esq.40, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and artwork on the wall.

Standard Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a potted plant, and a painting on the wall.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A dining area with a table and chairs, a kitchen in the background, and a ceiling fan.

Junior Suite, 1 King Bed

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite

A bedroom with a large bed, a ceiling fan, a dark headboard, a nightstand with a lamp, and a window with blinds.

Superior Suite

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet

View all photos for Suite Doble Standard

A hotel room with two beds, a ceiling fan, a potted plant, and a view of the outdoors.

Suite Doble Standard

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Room

  • Sleeps 5
  • Free wired internet

View all photos for Junior Suite King

A hotel bedroom with a bed, bedside lamps, a ceiling fan, a bedside table with a phone, a small round table with a plant, and a window with sheer curtains.

Junior Suite King

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Playa del Carmen

Hotel Villas Segovia Playa del Carmen puts you in the heart of Playa del Carmen, within just a 10-minute stroll of Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a garden and a front desk safe. Continental breakfast is available daily between 8:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 3.5-property class Gonzalo Guerrero hotel include Mamitas Beach and Playa del Carmen Maritime Terminal is within 30 minutes.

What's nearby

  • Mario Villanueva Madrid - 5 min walk - 0.4 km
  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Mariskinky - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪La Brioche De Playa - ‬2 min walk

About this property

Hotel Villas Segovia Playa del Carmen

Hotel Villas Segovia Playa del Carmen offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Villas Segovia Playa del Carmen also features concierge services, a front desk safe, and pool umbrellas. You'll have access to the outdoor pool at a partner property.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 13 guestrooms or units
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Hotel Villas Segovia Playa del Carmen offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star hotel has kitchens. Bathrooms include a shower with a rainfall showerhead.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 2,161 reviews
The price is NZ$93
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 232 for adults and MXN 232 for children

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room kitchen
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Griddle
  • Kitchen
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 200 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 232 for adults and from MXN 232 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 650 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

HOTEL VILLAS SEGOVIA SUITES
Segovia Del Carmen Del Carmen
Hotel Villas Segovia Playa del Carmen Hotel
Hotel Villas Segovia Suites Playa del Carmen
Hotel Villas Segovia Playa del Carmen Playa del Carmen
Hotel Villas Segovia Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Villas Segovia Playa del Carmen?

Hotel Villas Segovia Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Villas Segovia Playa del Carmen?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Villas Segovia Playa del Carmen on 28 Sept 2026 start from NZ$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Villas Segovia Playa del Carmen?

Yep, Hotel Villas Segovia Playa del Carmen is a short 6-minute walk from Playa del Carmen Main Beach.

Does Hotel Villas Segovia Playa del Carmen have a pool?

Hotel Villas Segovia Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Villas Segovia Playa del Carmen serve breakfast?

Sure does, continental brekkie is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Villas Segovia Playa del Carmen?

No, Hotel Villas Segovia Playa del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Villas Segovia Playa del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Villas Segovia Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the 5th Ave.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We just came back staying 8 nights here and enjoyed our stay and the staff very much
Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spaciousness, location, cleanliness, and service make this property an incredible deal for the price. Highly recommend!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this property. Perfect location. Few buildings are this spacious and well-made nowadays in PDC with all the new condos.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel was nice and staff were extremely friendly and helpful. Bathroom was not as clean as we would like and towels not always clean. However it was a pleasant stay with plenty of space.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was just steps from 5th avenue. Anything you may need is just steps away. They had 7-eleven and Oxxo stores everywhere. Ac worked great rooms were spacious. My only thing was water pressure for the shower needs improved. Pool was too shallow to swim but you can lounge in it
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great. Beautiful location, nice big rooms well stocked fridge, great staff. The pool is a great place to meet and chat it is walking distance to chedraui and 5th avenue. It is quiet and clean.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about the property as mentioned above. The only imperfection was the water pressure in the shower.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Nice hotel, friendly staff, just around the corner from 5th Ave. Convenient with a 7/11 on the corner and Starbucks a block away. However there is no elevator and with a recent knee injury and my room being on the third floor, I panicked. However the staff were amazing and carried my luggage up and then down the stairs on check out.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing and the staff were very helpful. The only problem was we booked the king size bed suite and when we got there we were given the double bed suite instead . We paid for the king size bed room but we got a cheaper room instead so we lost money . Also the small room didn’t have a microwave and that’s one of the main reasons we got the king room . But after 2 days the staff were able to get a microwave in the smaller room . Overall great place to stay except for that one issue .
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and work hard to keep their guests comfortable, cleaning is excellent. Every staff person is committed to their areas of expertice.
Stayed 16 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back of the famous 5th Avenue but totaly quiet room. Great cleaning. A small big pool for a great relax and talk with friends time. Nice shallow area for kids. A few minutes walk to the Great 38th street. Nice wine place at the corner ( call Off the vine) or a more local Muy Salsa. Awesome staff and Sergio, a most helpfull and friendly man. He arranged our taxi from and to the Airport with excellent drivers. Would go back fir sure.
Stayed 8 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Shower was not working
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, steps away from more expensive hotels. Its private, and quiet. Few ppl walk by all day, you feel like youve reserved the whole pool area. Likely because the hotel only has a few rooms.. I counted about 12. Staff and service is great. The rooms are large, with a full kitchen, and very comfortable beds. The negatives: kitchen is not stocked with what you need, but staff did their best to provide it. Pigeons. Dont stand too close to the building edge. Roosters in the neighbourhood. Unless the price creeps up, inwould stay here again.
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Hotel Villas Segovia and overall, our experience was great! The hotel boasted a clean and inviting environment, with a staff that was consistently friendly and accommodating. The spacious rooms provided ample space for our needs, making it conducive for remote work during our stay. Additionally, the proximity to the beach, just two steps away, and the convenience of being only a block from 5th Avenue, added to the appeal of the location. There were just 2 points that could be improved upon. Firstly, the mattresses were not as comfortable as expected, and the refrigerator in the room did not cool efficiently, which was a slight inconvenience for storing food. Despite these minor issues, we enjoyed our time and would consider returning in the future. With a few adjustments, it has the potential to become an even more exceptional stay!
Stayed 6 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
La chambre était très bien propre et le service était bien
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
En geral es excelente en su servicio, limpieza y calidad de su habitación. El único inconveniente que se tuvo es que hubo fallas en el internet el último día de nuestra estancia.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
C'est la première fois que nous sortions de la formule ''tout inclus'' au Mexique donc la première fois que nous avons réservé dans un petit hotel avec beaucoup moins d'accomodations que les gros hotels luxueux. Je suis très heureux de mon séjour au Villas Segovia. Notre chambre était une suite junior avec 2 lits double, la chambre est gigantesque. En fait c'est un appartement entier ce n'est pas une chambre. Cuisinette équipée, salle à manger à part et divan pour relaxer, dans une autre pièce séparée une très grande chambre pour les 2 lits double et une belle salle de bain. 2 unités de climatisation moderne qui assure un confort parfait et sans bruit. À 30 secondes à pied et vous êtes au coeur de la fameuse 5ième avenue, donc parfaitement situé. Choses à améliorer: il faut ajouter un micro ondes pour rendre la cuisinette plus fonctionnelle et un peu plus d'équipement. Il y a des verres, des assiettes, des ustensiles mais ça prendrait une meilleure variété comme exemple ouvre-bouteille, mitaines de four pour sortir les aliments du très pratique mini four / grille pain et autres choses utiles. Nous utilisions la cuisinette pour déjeuner et diner pour garder plus de budget pour nos soupers en ville. 2 points négatifs, près d'un quartier résidentiel et un voisin de l'hotel laisse son chien sur son balcon et jappe souvent sans surveillance et un autre voisin a un coq qui chante avant le lever du soleil. Plate mais j'ai adoré mon séjour quand même. Famille de 4, enfants adultes.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad en muy buena zona tranquila a un paso de la 5ta avenida, el apt muy bonito, limpieza impecable, lo negativo el mantenimiento a la propiedad muy escaso, reporte que a los dos minutos de entrar a ducharte se acaba el agua caliente y la regadera estaba rota y salia agua por todos lados, dijeron que lo habian checado pero la semana entera estubo igual, solo dos minutos de agua caliente, otra cosa tenia una cocina con todos los equipos y no tenia utensilios de cocina, ni una cazuela ni un sarten, solo 3 platicos de postre, 4 vasitos pequeños 2 cuchillos y dis cucharitas pequeña, no entiendo el sentido de alquilar una propiedad con cocina y no le poner nada para cocinar, la administracion debiera de hacer algo al respecto.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy atento y amable en todo momento, desde el primer día hasta el último
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, disponibilidad y atención en todo momento
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
La atención del personal de recepción es amable y servicial, dispuestos a ayudarte en lo que necesites. Las instalaciones necesitan en ciertas áreas mantenimiento como por ejemplo la regadera de la alberca no funciona; en cuanto a limpieza en habitación, dejo mucho a desear pues el día que llegamos no retiraron la basura del bote del baño y en otra ocasión no realizaron la limpieza de la misma, creo que este punto debe mejorar y mucho.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje
Stayed 1 night in Nov 2024

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