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Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive

Photo gallery for Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive

A wooden deck with cushions overlooking a clear water body, palm trees, and a distant view of the ocean.
A resort with a pool, outdoor seating, and a waterfall feature.
A resort with a beach view, palm trees, and a rocky area with a bridge.
A bar area with wooden chairs, a long counter, and hanging wicker lamps.
A resort with a central tower, clear turquoise waters, and lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
The current price is NZ$1,928
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪18 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Suite, Oceanfront

A spacious bedroom with a large bed, a wooden headboard, and a ceiling with a woven light fixture.

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (River)

A hammock chair with a pink cushion on a balcony overlooking a beach and a building with a dome.

Suite (River)

9.0 out of 10
Wonderful
(127 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View

A modern hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through a partition.

Suite, Ocean View

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Oceanfront

A poolside area with lounge chairs and a stone wall.

Room, Oceanfront

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Garden, Swim Up)

A modern hotel room with a large bed, a desk with a chair, a dining area, and a TV.

Room (Garden, Swim Up)

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite River Spa

A modern hotel room with a large bed, a bedside table, a nightstand, a mirror, and a colorful abstract painting on the wall.

Suite River Spa

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Garden Spa)

A modern hotel room with a large bed, a desk with a lamp, a chair, a sofa, and a glass table.

Suite (Garden Spa)

9.6 out of 10
Exceptional
(28 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (Garden)

A modern hotel room with two beds, a large mirror, a sofa, and a ceiling with a brick pattern.

Suite (Garden)

9.0 out of 10
Wonderful
(90 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View

A resort with a pool, palm trees, and a view of the ocean.

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (River, Adults Only)

A modern hotel room with a large bed, a desk with a computer, a glass table, and a large window.

Suite (River, Adults Only)

9.4 out of 10
Exceptional
(30 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Adults Only)

A hotel room with a large balcony, a bed, a desk, and a chair.

Junior Suite, Oceanfront (Adults Only)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Oceanfront (Swim Up, Adults Only)

A hotel room with a large bed, a desk with a chair, a small table, and a balcony with a hammock.

Room, Oceanfront (Swim Up, Adults Only)

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Adults Only)

A modern room with a large window, a sofa with patterned cushions, a wooden table, and a hammock on an outdoor balcony with a pool view.

Suite, Oceanfront (Adults Only)

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite (River Spa)

A spacious bedroom with a large bed, a wooden headboard, and a ceiling with a woven light fixture.

Junior Suite (River Spa)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, Oceanfront (Master)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, Ocean View (Master)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, River View (Jump)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, River View (Jump, Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Suite (Master)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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8.8 out of 10, Excellent, 5 reviews
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive. Within a 30-minute stroll, you'll find Xenses Park and Xcaret Eco Theme Park. Highlights at this beachfront property include 10 restaurants, 15 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. With 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 26372 square feet (2450 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen property include Xplor Theme Park and Terminal Punta Venado.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.2 km
  • Museum of Popular Mexican Art - 11 min walk - 1.0 km
  • Xenses Park - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 59 min drive

Restaurants

  • ‪El Xentral - ‬2 min drive
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive

Some rates at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive, you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This luxury property also offers a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 5,775 reviews
The price is NZ$404
includes taxes & fees
9 Sept - 10 Sept
Occidental at Xcaret Destination - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive on 30 Sept 2026 start from NZ$1,928, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Yep, Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

The closest beach to Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive is Playa del Carmen Main Beach (7 km).

Is there a spa on site at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Yep, there is an onsite spa at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive have a pool?

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive has 15 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive features 15 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with Hot tubs, memory foam beds and premium bedding.

What makes Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive.

Is Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive family-friendly?

No, Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Yep, all rooms come with private hot tubs.

Does Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Yep, Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive has 10 restaurants.

What time are check-in & check-out at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1172 out of 1521 reviews
Rating 8 - Good. 156 out of 1521 reviews
Rating 6 - Okay. 80 out of 1521 reviews
Rating 4 - Poor. 53 out of 1521 reviews
Rating 2 - Terrible. 60 out of 1521 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and rooms are beautiful, the food is amazing and the parks are awesome
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying here , everything is well worth the money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, Xcaret was amazing!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ji Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very kind and helpful. I would stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean. The staff was super friendly. Food was amazing.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing to stay here
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place best place to stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and people and room everything amazing
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Destiney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the hotel was one of the best places I've ever stayed
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carlos A Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was spectacular: the facilities, the food, and the activities.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Shanna Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! A must do!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jacob cuahutemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All gud very nice place i loved it
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly everything was amazing -staff, activities, rooms, food, etc
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely mind blowing. The attention to detail on eveything from the staff, the grounds, the food, the amenities, Superb.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great services
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally dream vacation. Staff, food, parks, resort was all perfect
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever been. Recommended 100%, it couldn’t be better. Sincerely from Puerto Rico!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful and very attentive! Love all the service and your truly feel like its a get away ! We love this place and habe came several times. Dont have any negative thing to say about it honestly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast. Drinks
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pedro Cesar Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Clean room , staff was great , great food, but a bit pricey
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Fernando Lopez

Liked: Cleanliness, amenities, property conditions & facilities
excellent food
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Antonio Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Naeomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Xcaret Arte was amazing. Most of the food was amazing, there’s definitely variety and other restaurants you can go to after if you don’t like the one you ate at. The staff was so kind and helpful. They worked with us to accommodate any changes we requested in itinerary. Having the parks included with transportation provided was a huge plus. The room was amazing!
Stayed 3 nights in May 2026