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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools

Where to?

Dates

February 2026

March 2026

15 outdoor pools, pool umbrellas, pool loungers

Junior Suite Oceanfront Adults | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast included
Free airport shuttle
Pet-friendly

includes taxes & fees

8 Mar - 9 Mar

Explore the area

Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

Place, Xcaret Eco Theme Park
‪14 min walk‬
Place, Xplor Theme Park
‪3 min drive‬
Place, Ferry to Cozumel
‪5 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite River

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

River view
53 sq m
Sleeps 4
1 Queen Bed

Suite Ocean View

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 4
2 Queen Beds

Swim Up Ocean Front

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 3
1 King Bed

Swim Up Garden

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Garden view
53 sq m
Sleeps 4
2 Queen Beds

Suite River Spa

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

River view
53 sq m
Sleeps 3
1 King Bed

Suite Garden Spa Adults

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Garden view
53 sq m
Sleeps 4
2 Queen Beds

Suite (Garden)

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Garden view
53 sq m
Sleeps 4
2 Queen Beds

Junior Suite Ocean View

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 3
1 King Bed

Suite River Adults

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

River view
53 sq m
Sleeps 3
1 King Bed

Junior Suite Oceanfront Adults

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 3
1 King Bed

Swim Up Ocean Front Adults

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 3
2 Queen Beds

Suite Ocean Front Adults

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
Sleeps 3
2 Queen Beds

Junior Suite SPA

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Private indoor hot tub

Air conditioning

Connecting rooms available

Minibar (some free items)

Smart TV

Ocean view
53 sq m
1 bedroom
Sleeps 3
1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . Within a 30-minute stroll, you'll find Xenses Park and Xcaret Eco Theme Park. Highlights at this all-inclusive property include 10 restaurants, 15 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. With 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 26372 square feet (2450 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen property include Xplor Theme Park and Ferry to Cozumel.

What's nearby

Cenote Santa Cruz - 2 min walk - 0.2 km
Xcaret Eco Theme Park - 14 min walk - 1.2 km
Xenses Park - 17 min walk - 1.5 km
Xplor Theme Park - 3 min drive - 1.8 km
Ferry to Cozumel - 5 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
‪The Buffete - ‬8 min walk
‪Arriba Baja - ‬5 min drive
‪El Xentral - ‬2 min drive
‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

900 guestrooms or units

10 dining venues

3 swim-up bars

12 bars or lounges

2 coffee shops

26372 sq ft of conference space

2450 sq. m of conference space

Buffet breakfast (free)

Deli

Cabanas on the beach (free)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference centre

Coffee in lobby

Self-service laundry

Front desk (24 hours)

Front desk safe

Tour and ticket information

Concierge

Beauty salon

On-site shopping

Lift

Smoking in designated areas

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

10 Mar - 11 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle at scheduled times
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
10 restaurants
12 bars/lounges
2 coffee shops/cafes
3 swim-up bars
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arenal
Chino Poblano
Encanta
Mercado San Juan
Ta Xhido

Things to do

15 outdoor pools
Art gallery
Designer stores
Ecotours
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Gym
Hiking/biking trails
Kayaking
Outdoor pool (guest access)
Paddleboard
Shopping centre
Snorkelling
Steam room
Waterslide
Yoga classes

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Conference centre (26,372 square foot of space)

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
On a river
On the beach
Pool loungers
Pool umbrellas

Full-service spa

20 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Smooth flooring in room
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Banquet hall
Designated smoking areas (fines apply)
Lifeguards

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Memory foam mattress
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)

Entertainment

Smart TV with premium digital channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 9 lb per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive

Hotel Xcaret Arte All Inclusive Adults Only

Hotel Xcaret Arte All Fun Inclusive Adults Only

Hotel Xcaret Arte All Parks Tours / All Fun Inclusive

Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on 8 Mar 2026 start from NZ$1,571.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest beach to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Playa del Carmen Main Beach (7 km).

Is there a spa on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there is an onsite spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 15 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with Hot tubs, memory foam beds and premium bedding.

What makes Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only .

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only family-friendly?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, all rooms come with private hot tubs.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants.

What time are check-in & check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Candice Monique

Travelled with group

15 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes

Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

14 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2025

8/10 Good

Lizeth

13 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Xcaret Mexico is better than Arte in my opinion

Stayed 5 nights in Nov 2025

10/10 Excellent

Maria del Pilar

Travelled with partner

12 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely love everything about the hotel. The food, facilities, and service was great. The all-fun inclusive is great if you want to visit the parks. We were lucky to eat at Encanta and it was absolutely delicious. The whole experience was luxurious and really fun.

Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with partner

11 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved it! Great overall experience amd service is top notch.

Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Travelled with family

11 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing experience! Wonderful staff!

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

11 Nov 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica Andrea

Travelled with partner

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The whole experience was remarkable! We chose this hotel for our honeymoon & we couldn't have been more satisfied. So much to do. So much to eat. So much to see. The staff was great. Highly recommend! We cant wait to go back.

Stayed 5 nights in Nov 2025

8/10 Good

Irma

Travelled with family, Travelled with group

9 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good customer service and cleanliness do recommend

Stayed 4 nights in Oct 2025

6/10 Okay

Alan

Travelled with family

8 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

I am writing to share our disappointment with the departure and transportation process during our most recent stay on 9/30/25. Our transportation was confirmed for 2:15 PM, with luggage collection at 12:15 PM. Despite following the instructions we received, our luggage was misplaced, we were directed to the wrong side of the property, and the bus departed without us. We only found one of our bags thanks to an AirTag we had otherwise it would have been completely lost and cause further delays. This experience caused a great deal of stress and nearly made us miss our flight. What makes it worse is that our family are frequent guests of Xcaret Arte, this was our fifth stay and instead of service improving with time, the communication and attentiveness we receive has been declining. We don’t base our feedback on what happens to other guests; we are sharing this because of our experience as a loyal family who has trusted and recommended your resort many times before. It is discouraging to see the level of care and clarity diminish visit after visit. We hope management takes this feedback seriously and addresses the communication gaps and organization issues that led to this problem. Our family wants to continue choosing Xcaret Arte, but we need to feel confident that the service reflects the loyalty we’ve shown. We have screenshots of the poor communication in management needs it.

Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

8 Nov 2025

Stayed 7 nights in Sep 2025

4/10 Poor

teresa

6 Nov 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Xochimilco tour, fue inseguro, de regreso orinandose en el camión y el chofer no se detiene, restaurante cerrado al llegar y ni como atender a los borrachos, 3milnpesos la consulta médica y pagamos justos por pecadores. Sobre valuado.

Stayed 1 night in Oct 2025

8/10 Good

Angelica

5 Nov 2025

Stayed 3 nights in Nov 2025

2/10 Terrible

Jacqueline

Travelled with partner

4 Nov 2025

Disliked: Cleanliness, property conditions & facilities

This was our second stay at Hotel Xcaret Arte. Our first visit was exceptional, our butlers were attentive and proactive. We were genuinely impressed, tipped generously and left with wonderful memories. Unfortunately, this visit was a different experience. While we appreciated the small “Happy Honeymoon” and chocolate heart, the overall service felt diminished. We often had to make several requests, and it seemed that extra prompting was needed to receive the same attention as before. Even at checkout, we were told to locate a bellboy on our own, which was disappointing given the resort’s usual standards. Our room was cleaned daily, but overall hospitality and attention to detail fell short. We were only acknowledged for our honeymoon with a dessert at Tah-Xido and Xaak, although other staff asked about our celebration, no gestures followed. Dining was also inconsistent. Arenal, Sunday Brunch at Las Cuevas, and San Juan Mercado lacked freshness and flavor. While staying in the Artistas building gave us access to more options, dishes at Mexico 1 & 2 were not freshly prepared. The tacos near the club were the only highlight outside of Kibi Kibi, where we ate daily for the remainder of our stay due to the good food and service. Multiple calls from the timeshare team throughout the morning. While the property remains beautiful, the service and food quality no longer reflect the exceptional standards that once made this resort so special. Regrettably, we will not be returning.

The honeymoon gesture was appreciated but didn’t meet expectations.

Stayed 5 nights in Oct 2025

8/10 Good

Jose, Los Angeles

Travelled with family

4 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great resort has everything you need

Stayed 4 nights in Oct 2025

10/10 Excellent

Dinah

4 Nov 2025

Stayed 5 nights in Oct 2025

10/10 Excellent

Sebastian

3 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The best all fun inclusive of the world

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

3 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent!!!!.. Everything!!!!

Stayed 7 nights in Oct 2025

10/10 Excellent

Brendalis

Travelled with partner

1 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything just perfect.

Stayed 5 nights in Oct 2025

8/10 Good

Pedro

1 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes staff was wonderful

Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Travelled with partner

1 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best resort in Playa del Carmen

Stayed 7 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner

31 Oct 2025

Liked: Property conditions & facilities

The room was large and pool off the patio was not so good (cold water not heated and they drained it every day when we were there before we woke up and it took them half the day to refill it, so ideal) cool to look at best! Spa was amazing! Staff were fantastic! Do not take the shuttle from airport to the hotel upon arrival between getting your luggage and getting to the hotel it took several hours, I suggest getting the hotel to book you a private cab which is what we did to back to the airport! The food at hotel was grea although make sure you book dinner reservations for the entire stay in advance because you can not simply walk and get a table they make wait for hours if you do that! We found the best kept secret was the rooftop pool great service good views lots drinks and fast service plus it’s the only place at the resort where you can order food poolside. Avoid the shuttles to and from all parks if possible long waits and frankly the cabs from the hotel are inexpensive, clean, friendly, and fast! Make sure that you bring a good pair of sneakers because you be doing a ton of walking while at the resort! The beach area was a big disappointment because there wasn’t one! All the pools were cool so if you are looking for warm water and beach not the place to go. The adventure park Zipline was incredible but tons overheated walking and climbing up lots of stairs, ladders, and steep inclines so avoid that place on a hot day! The animal park not worth it! 6 out of 10 overall!

Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner

30 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top top This has been the best all-inclusive hotel I’ve ever stayed at. The service is phenomenal, the food is excellent, and the access to the parks and attractions is very well organized.

Stayed 4 nights in Oct 2025

10/10 Excellent

yomaira

Travelled with family

28 Oct 2025

Liked: Cleanliness, amenities

The best and most authentic Mexican food.

Stayed 7 nights in Oct 2025

4/10 Poor

Danelia

27 Oct 2025

Stayed 6 nights in Oct 2025

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Junior Suite Ocean View

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Suite River Adults

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Junior Suite Oceanfront Adults

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Swim Up Ocean Front Adults

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Suite Ocean Front Adults

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Junior Suite SPA

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Occidental at Xcaret Destination - All Inclusive

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