See all properties
Save

Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Exchange vows on a serene beachside deck overlooking the ocean, surrounded by lush floral arrangements and a romantic sign.
Couples can exchange vows on this oceanfront deck with a thatched roof and wooden beams.
Relax by the serene pool surrounded by lounge chairs and umbrellas, with a picturesque ocean view.
Relax in a serene oceanfront seating area with a canopy, lounge chairs, and lush green surroundings.
Relax in a stylish room with a flat-screen TV, leather sofa, and dining table, plus a balcony with a view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
The current price is NZ$396
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Relax in a spacious room with a large bed, nightstand, and lamp, offering a garden view.

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Relax in comfort with a large bed, desk, and TV, plus a view of a building with palm trees.

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Relax in a spacious room with a large bed, flat-screen TV, and ocean views.

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Maya Superior Deluxe

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Relax in comfort with a large bed, flat-screen TV, and desk area.

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Relax in a stylish room with a large bed, sofa, and ocean views.

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Enjoy a serene beach experience with access to calm waters and a designated area for relaxation.

Princess Family Club Riviera - All Inclusive

Playa del Carmen
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 848 reviews
The price is NZ$425
includes taxes & fees
1 Sept - 2 Sept
Princess Family Club Riviera - All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 10 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Similar properties

Relax by the pool surrounded by palm trees and a shaded cabana.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, 2,597 reviews
The price is NZ$343
includes taxes & fees
10 Aug - 11 Aug
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 21 Aug 2025 start from NZ$396.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1406 out of 2323 reviews
Rating 8 - Good. 537 out of 2323 reviews
Rating 6 - Okay. 220 out of 2323 reviews
Rating 4 - Poor. 78 out of 2323 reviews
Rating 2 - Terrible. 82 out of 2323 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yaneisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusró todo , super limpio la atencion impecable
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff was very friendly the beach was very good
Stayed 6 nights in May 2025

10/10 Excellent

WAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place excellent team.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Apr 2025

4/10 Poor

Jessica

Stayed 4 nights in May 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small property. Good options for people who want a quieter vacation at the quieter pool and another pool for more activity.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brian J, TECUMSEH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and great spot
Stayed 4 nights in May 2025

10/10 Excellent

Lejla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

TINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort that is clean with absolutely lovely staff! My stay was enjoyable and I would stay again!
Stayed 7 nights in Feb 2025

6/10 Okay

Ana Luiza, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service
We will not go there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an amazing week stay at Ocean Maya Royale! The staff were incredible and the Blue Team (on-site activities team) were exceptional at maintaining a really positive vibe at the resort. We cannot wait to return!
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well staffed throughout the facility. They do a great job to make our stay positive.
Stayed 7 nights in Apr 2025

8/10 Good

Melissa, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a stay at this resort and overall had a really good experience. The customer service stood out right from the start. We had an issue with our room on the first night, and the staff handled it quickly and professionally. Everyone we dealt with was kind and helpful, which really made a difference. The pool area is beautiful and well maintained, and we enjoyed the entertainment throughout the day and evening. The restaurants were decent, and what really impressed my husband, who is a former executive chef, was seeing the buffet chef regularly checking food temperatures. That kind of attention to food safety is rare and definitely appreciated. As for the areas where the resort could improve, vegan dining options were very limited. Despite my best efforts to explain what I could and couldn’t eat, many staff members didn’t seem familiar with the concept of veganism. I was even given cheese a few times, so we decided to dine at the Buffet most often to avoid mistakes. This made meals a bit of a challenge for me. It’s listed as a five star resort, but I would personally rate it more as a four star. That said, for the price it still offers great value. Getting into Playa del Carmen is expensive by taxi, so bring plenty of cash if you plan to explore off-resort. There is an ATM on site, but it comes with high fees and a steep exchange rate, so I’d recommend preparing in advance.
Stayed 4 nights in May 2025

4/10 Poor

Justin R

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly Staff that acted inconvenienced anytime we asked for anything. Service was insanely slow. We booked privilege level and at our very first restaurant we were told told that some drinks had an up charge. Several bars we were at told us they wouldn’t give us upgraded alcohol even though it was sitting right there. Our A/C didn’t work well or keep the room very cool. One of the legs on one bed was completely broke off.
Stayed 6 nights in Apr 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing we had the best beach out of all the resorts around. their mexican restaurant was great, however the rest were average.
Stayed 7 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good to describe Ocean Maya Royale! It is way over the top and deserves a perfect score! Definately a 5 Star Resort! We felt welcomed before we arrived! We had many questions which were promptly answered on emails back and forth and in fact I felt almost embarrassed for asking so many questions however I was reassured each time that they were there to answer anything I asked. Thank you so much! Right away we knew this was the place for us to celebrate a family vacation for my husband's 70th birthday!! We are frequent travelers and have been to many different countries on cruises, land trips, all inclusives, etc but the Ocean Maya will resonate in our memories for years to come and exceeds any cruise or all inclusive we have ever taken. We raved about this so much to our friends after the trip that they now want to go too,especially after seeing all our pictures and hearing about our experiences. Even the YouTube videos of Ocean Maya doesn't do it justice...its even better!!! Wow!!! We were welcomed as soon as we arrived. We checked in immediately and they answered all our questions and staff took us to our room. Upon entering our room we were surprised to find a birthday cake for my husband and rose petals, towels, robes and slippers. The mini bar is filled daily with 2 beer, pop and water. The restaurants, entetainment, pools, bars, activities are awesome! You will never be bored! A special sound out to Kenndell for making this trip so memorable!
Stayed 7 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Was difficult to get dinner reservations
Stayed 7 nights in Apr 2025

10/10 Excellent

Carlos Alberto

Stayed 4 nights in May 2025

6/10 Okay

osvaldo antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Poor entertainment
Stayed 6 nights in Apr 2025

10/10 Excellent

Zazmyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing definitely would come again
Stayed 3 nights in May 2025

10/10 Excellent

Jodi Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 6th visit to OMR, we absolutely love the staff they are amazing. The amount of staff who remember us by name is incredible, with the amount of people that they meet daily i don't know how they do it. My only complaint is that when people complain about something, such as the entertainment staff announcing the games around the pool, management changes things so they are now without a microphone to announce things and you can't hear. My advice to everyone is enjoy your vacation. If you don't like the resort you have visited don't go back, don't try and change it to what you like because the rest of us return because we like the way things are run. We can't wait for our next visit. MANAGEMENT...stop changing for the select few, those of us who keep returning love OMR just the way it is!
Stayed 10 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Riveria Maya. This was my second visit and it was as good as the first. Entertainment staff were great, as was the service staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls trip to property, and they did not disappoint! Kenddall and entertainment staff were incredible, fun, and kind! Francesco, the bar tender was wonderful and always had a smile on his face! Food was delicious! Amazing resort! We look forward to coming back!!
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Phenomenal service, the staff was amazing and the whole resort was an incredible experience. Would recommend to anyone and would love to return soon!
Stayed 7 nights in Apr 2025

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food & drinks and activities were excellent. Beach access was very nice too, although quite a lot of seaweed (not the fault of the resort, just time of year). Would definitely go back :)
Stayed 6 nights in Apr 2025