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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
2 outdoor pools, pool umbrellas
Privilege Junior Suite Adults Only
Minibar, in-room safe, desk, blackout curtains
Privilege Junior Suite Adults Only | Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Parking included
The current price is NZ$393
includes taxes & fees
3 June - 4 June

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Tres Rios Ecopark
    ‪8 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Quinta Avenida and Maroma Beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 3 Jun 2025 start from NZ$392.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1182 out of 1924 reviews
Rating 8 - Good. 433 out of 1924 reviews
Rating 6 - Okay. 180 out of 1924 reviews
Rating 4 - Poor. 60 out of 1924 reviews
Rating 2 - Terrible. 69 out of 1924 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cornelius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but not excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Genny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my mom and sister to this resort for their 1st Mexico trip. We gotta say, we really enjoyed this resort from the fast check in to all the fun activities. The staff really outdid themselves with their friendly upbeat personalities and made it very welcoming. The food was phenomenal and the drinks were amazing. We were never without at this resort.
Stayed 4 nights in Feb 2025

2/10 Terrible

Judith

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was terrible limited options property is old and quality of good not good and we had bugs in both of our rooms very poor
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Book activities in advance as they are limited to 6-8 people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
sunny
Stayed 7 nights in Feb 2025

10/10 Excellent

Bennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here.
Stayed 4 nights in Feb 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff. We upgraded to the privilege but Im not sure if I would do that again though. Nightly entertainment and pool side entertainment was great.
Stayed 6 nights in Feb 2025

6/10 Okay

zhengyu

Stayed 3 nights in Feb 2025

10/10 Excellent

Sharlene Alison, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice size, rooms are good.
Stayed 7 nights in Jan 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Easy to get around and felt safe
Stayed 7 nights in Jan 2025

10/10 Excellent

Nader

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main buffet was not that good but restaurants were pretty good. Only complaint is the food quality.
Stayed 5 nights in Jan 2025

10/10 Excellent

Siavash, Laval

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a super clean property, very nice and warm staff, and extremely beautiful location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Karanvir Singh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice,the staff was kind and helpful. I did order water bottles to my room and they never showed up. We had an issue wirh the tv and again no one showed up. Kendal from the entertainment team was lovely, so energetic and fun, all the bar tenders were lovely. . At check in they were not clear on restaurant bookings or the privledge pkg, and were juat told to download the app. When we booked on expedia it indicated thst we had vip access but they said that we were not, we were not given an option for the privilege pass either.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samaneh

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and the staff were incredibly friendly and kind, always ready to help with a smile. One of the highlights of our visit was the Japanese restaurant—it was absolutely amazing! The food was fresh and delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Fabulous time at Ocean Maya Royale! We stayed here 4 nights to celebrate my birthday and also to rest and relax. Ocean Maya Royale exceeded our expectations! They also were very thoughtful and left a cake and a birthday card as a surprise! We'll certainly be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney Ann

Stayed 7 nights in Jan 2025

10/10 Excellent

Danyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely one we would could come back to! Absolutely loved the staff! Shout out to the Blue Team! Viri, Kenneddel, and Dali, they were so personable and always had a smile on their face! All the staff is great, great food, and plenty of activities! Great to be able to use the hobie!
Stayed 10 nights in Jan 2025

8/10 Good

Ylira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Ocean Maya Royale All Inclusive Adults Only. The staff were friendly, and the food was fresh and delicious. The resort felt safe and well-maintained, perfect for relaxing by the beach. My only wish is that the music and entertainment had a stronger Mexican vibe—more Latin tunes would have added a great cultural touch.
Stayed 3 nights in Dec 2024

6/10 Okay

david

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This the first time at an adults only resort. We upgraded to Privilege and would highly recommend, we never had a problem finding a chair in the privilege area pool or ocean at any time of day. You get a butler to reserve your dinners or other activities. Resort is quiet if you wanted but did have a pool with activities and shows at night in the main building. Beach was nice and went on for miles for walks. The resort is kind of dated but the rooms were clean and well stocked. The food was hit or miss like most resorts and for brief parts of the day very little options. Very disappointed at the hibachi restaurant other resorts this was always the best dinner. Most likely not going back.
Stayed 6 nights in Jan 2025

10/10 Excellent

James, Marin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding overall. The activities staff went above and beyond. The bartenders always aimed to please. The spa was a wonderful treat. We greatly enjoyed the different food, drink, and entertainment options. - The process for getting dinner reservations at the special restaurants was inconsistent and poorly communicated. We missed having a hot tub in the pool area. Not handicapped accessible-lots of steps, and a good amount of walking for a handicapped person. We had wonderful, personal service at all of the restaurants except the Mexican one. We had 2 lunches and a dinner there, and the service was slow. Tipping-the whole thing is unclear-publishing some guidelines for when to tip, how much is appropriate/expected would be so helpful for guests.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kathleen I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great get away. I loved being at a property with adults only
Stayed 7 nights in Jan 2025

10/10 Excellent

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and location.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lindsay Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025