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Hotel Riu Tequila - All Inclusive

Art Deco property with 5 restaurants and 4 outdoor pools

Where to?

Dates

November 2025

December 2025

5 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk

includes taxes & fees

15 Nov - 16 Nov

Explore the area

Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪2 min walk‬
Place, Playacar Beach
‪8 min walk‬
Place, Playacar Golf Club
‪10 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

45 sq m
Sleeps 4
2 Double Beds

Double Suite Junior

54 sq m
Sleeps 3

Double Room

Very good

29 sq m
Sleeps 4

Double Room Standard

29 sq m
Sleeps 4

Suite Junior with View

54 sq m
Sleeps 3

Double Room (M)

Wonderful

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

30 sq m
Sleeps 4
2 Double Beds

Standard Double Room (L)

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

30 sq m
Sleeps 4
2 Double Beds

Standard Double Room (E)

Very good

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

30 sq m
Sleeps 4
2 Double Beds

Junior Suite (M)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

45 sq m
1 bedroom
Sleeps 3
2 Double Beds

Standard Double Room (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Eco-friendly toiletries

30 sq m
2 bedrooms
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

45 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite (L)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

45 sq m
Sleeps 3
2 Double Beds

Junior Suite (C)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room (C)

Wonderful

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

30 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (U)

Good

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Eco-friendly toiletries

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Standard Double Room (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Junior Suite (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Private bathroom

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room (Kids Free | B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room (U)

Wonderful

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Tequila - All Inclusive. You'll be 2.9 km (1.8 mi) from Playa del Carmen Main Beach and 2.6 km (1.6 mi) from Quinta Avenida. Highlights at this family-friendly property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and mani/pedis. The buffet restaurant, Rosa Roja, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy the nightclub, free kids' club, gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Xplor Theme Park and Playacar Beach.

What's nearby

Playacar Beach - 8 min walk - 0.7 km
Playacar Golf Club - 10 min walk - 0.9 km
Playa del Carmen Maritime Terminal - 6 min drive - 2.9 km
Playa del Carmen Main Beach - 7 min drive - 3.6 km
Xcaret Eco Theme Park - 9 min drive - 7.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

‪Viva Wyndham Maya - ‬5 min walk
‪Bar Arrecife - ‬9 min walk
‪rosa roja - ‬1 min walk
‪La Terraza - ‬5 min walk
‪Turquesa - ‬7 min walk

About this property

Hotel Riu Tequila - All Inclusive

Art Deco property with 5 restaurants and 4 outdoor pools

Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

630 guestrooms or units

3 levels

5 dining venues

5 bars or lounges

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Car service

Tour and ticket information

Wedding services available

Pool or billiards table

Garden

BBQ grill(s)

Gift shop

Beauty salon

Computer for guest use

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

15 Nov - 16 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Limo/town car service
Free uncovered self parking on site
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
5 bars/lounges
5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bamboo
Beach Club
Black Cow
Rinascita
Rosa Roja

Things to do

18-hole adjacent golf course
4 outdoor pools
Beach volleyball
Bicycle storage
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Kayaking
Nightclub
Playground
Sailing
Sauna
Shopping
Snorkelling
TV in common areas
Windsurfing

Family friendly

4 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
In-room cot
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

2 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Sauna
Spa open daily

Accessibility

No lift

100% renewable energy
3 floors
Art Deco architecture
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila

Riu Tequila All Inclusive

Riu Tequila All Inclusive Playa del Carmen

Riu Tequila Playa del Carmen

Tequila Riu

ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico

Hotel Riu Tequila

Riu Clubhotel Tequila Hotel

Riu Tequila Mexico

Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico

Clubhotel Riu Tequila

Rui Tequila

Hotel Riu Tequila All Inclusive Playa del Carmen

Hotel Riu Tequila All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Tequila - All Inclusive?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Tequila - All Inclusive on 15 Nov 2025 start from NZ$440.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Tequila - All Inclusive?

Yep, Hotel Riu Tequila - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Tequila - All Inclusive?

Yep, Hotel Riu Tequila - All Inclusive is a short 7-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Tequila - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Tequila - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Riu Tequila - All Inclusive have a pool?

Hotel Riu Tequila - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Tequila - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Tequila - All Inclusive.

Is Hotel Riu Tequila - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Tequila - All Inclusive is a hit with families.

Does Hotel Riu Tequila - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Tequila - All Inclusive?

No, Hotel Riu Tequila - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Tequila - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Tequila - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Tequila - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Tequila - All Inclusive?

There is a golf course next to Hotel Riu Tequila - All Inclusive.

Hotel Riu Tequila - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Kyle Mateusz

15 Aug 2025

Stayed 6 nights in Aug 2025

10/10 Excellent

stella

12 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 4 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family and small children

11 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really had a great time

Stayed 3 nights in Jul 2025

10/10 Excellent

Jasen, Dacula

10 Aug 2025

Stayed 3 nights in Jul 2025

8/10 Good

Héctor Rogelio

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

6/10 Okay

Ingrid

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Great location though not directly on the beach (but transport is provided to the hotels beaches and beach club-on the other side of the road). Food is good, staff is wonderful; however if you have some mobility restrictions, beware that tbis hotel doesnt provide any support to move from your room (sometimes rather far away) to lobby, restaurants, etc.

Stayed 4 nights in Jul 2025

2/10 Terrible

Cynthia

6 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Sirena

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Ashtyn

4 Aug 2025

Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jul 2025

2/10 Terrible

irving m estrada

Travelled with family and small children

4 Aug 2025

Disliked: Staff & service, property conditions & facilities

Our experience was very frustrating. The room's air conditioning was not working, and despite multiple requests to have it repaired, no action was taken. We also asked to be moved to a different room, but that request was denied. Overall, the service was unhelpful and unprofessional. Would not recommend.

Stayed 5 nights in Jul 2025

8/10 Good

Martin

Travelled with group

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was great, rooms as well, if I had any complaints it would just be that some of the spaces can get unbearably hot. Bigger fans would be a great addition.

Stayed 5 nights in Jul 2025

8/10 Good

Carlo

28 Jul 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family

26 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All of it

Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Travelled with family

24 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Araseli

Travelled with family and small children, Travelled with group

21 Jul 2025

Liked: Cleanliness, staff & service, amenities

The staff at the pool bar were a bit rude. Seemed irritated when asking for drinks. The DJ on 7/17/2025 at the resort club also rude. Asked him to please put the birthday song that night- looked at me and said ill think about it and never did . As a tourist ppl travel for different reasons and celebrations , i was not asking for something impossible.

Stayed 6 nights in Jul 2025

8/10 Good

Laura

Travelled with family, Travelled with group

21 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Beach was not available because of seaweed so pools were super busy. The beds were very small they were more like twin beds. But everything else was great.

Stayed 4 nights in Jul 2025

10/10 Excellent

Kendal

Travelled with group

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing

Stayed 7 nights in Jul 2025

10/10 Excellent

Estela

Travelled with partner

18 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is nice and clean. Staff is friendly and welcoming. The beds are super comfortable. Would recommend to stay at this hotel.

Stayed 3 nights in Jul 2025

8/10 Good

Pedro

Travelled with family

14 Jul 2025

Liked: Cleanliness, amenities

Service was great. Rooms were clean. Property needs an update and property was not beach front.

Stayed 5 nights in Jul 2025

8/10 Good

William David

Travelled with family

13 Jul 2025

Liked: Cleanliness

Disliked: Staff & service

The entertainment was great for all ages. Staff were pretty good except at the swim up bar. Went to the bar 3 days in a row and never got service. Had to get out of the pool, go around the front and get drinks. Why have a swim up bar if you have to get out anyway? The food was great and all other servers were great.

Stayed 5 nights in Jul 2025

10/10 Excellent

Sharron

Travelled with partner

12 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

I loved the hotel and the staff was very friendly. The food was good especially the steak house. The swim bars were to die for, it was amazing. The Riu party was a special treat and the show was gorgeous. I'll stay here again.

Stayed 6 nights in Jul 2025

10/10 Excellent

GREECO FRANZ NAGUIT

6 Jul 2025

Stayed 6 nights in Jun 2025

2/10 Terrible

Kristina

3 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Ethel B

Travelled with family

1 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Loved the different activities they had for the whole family. They could include snacks in the room besides drinks. Also, the hotel should have more security guards outside disco area to help/assist drunk girls that seem to be alone.

Stayed 7 nights in Jun 2025

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Standard Double Room, Connecting Rooms (L)

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View all photos for Double Room, 2 Bedrooms (B2C-US)

Double Room, 2 Bedrooms (B2C-US)

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View all photos for Standard Double Room ( Kid Free | C)

Standard Double Room ( Kid Free | C)

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View all photos for Standard Double Room (Kids Free | B2C-CA)

Standard Double Room (Kids Free | B2C-CA)

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View all photos for Standard Double Room (U)

Standard Double Room (U)

Highlights

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

About the area

Playa del Carmen

What's nearby

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