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Riviera Maya Suites

Property class: 3

Photo gallery for Riviera Maya Suites

A pool surrounded by palm trees and lounge chairs, with a clear blue sky above.
Creator video - submitted by Maya Travel
A thatched-roof house with a red window, surrounded by lush greenery and a wooden staircase leading to the entrance.
A pathway leading to a building with a thatched roof, surrounded by lush tropical vegetation.
A thatched-roof gazebo with a ceiling fan, wooden furniture, and a view of lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$135
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Riviera 2 bedrooms garden view

A modern living room with a sofa, coffee table, TV stand, and artwork on the walls.

Riviera 2 bedrooms garden view

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Riviera 3 bedrooms garden view

A dining area with a large table and chairs, a blue sofa, and a potted plant.

Riviera 3 bedrooms garden view

  • Garden view
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, 2 Double Beds, Kitchen

A hotel room with two beds, a ceiling fan, a wooden door, and a window with a view.

Bungalow, 2 Double Beds, Kitchen

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Garden Villa

A spacious living area with a dining table, chairs, sofas, and a ceiling fan.

Garden Villa

  • Garden view
  • 180 sq m
  • Sleeps 10
  • 2 King Beds, 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Bungalow 1 King Bed, Kitchen

A room with a bed, desk, chair, and a ceiling fan.

Bungalow 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

A room with a sliding glass door, a bed with white bedding and yellow patterned pillows, a small wooden nightstand, and a bamboo fence outside.

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room, Non Smoking, Air conditioning

A hotel room with two beds, a ceiling fan, a painting, and a view of greenery.

Basic Triple Room, Non Smoking, Air conditioning

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Garden View

A hotel room with a bed, bedside tables, a ceiling fan, a view of a garden through a sliding door, and a wicker chair.

Classic Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Riviera Maya Suites. You'll be within steps of Mario Villanueva Madrid and within a short 5-minute stroll of Quinta Avenida. Highlights at this hotel include an outdoor swimming pool, a marina and free self-parking. .Enjoy the kids' swimming pool and pool loungers as well as access to ecotours. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. There's also the convenience of an airport shuttle. .Places within a short walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Main Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mario Villanueva Madrid - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪Micaela's - ‬2 min walk

About this property

Riviera Maya Suites

Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Free self parking is available.
  • 30 guestrooms or units
  • 3 levels
  • Built in 2006
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop
Riviera Maya Suites offers 30 air-conditioned accommodations with all-in-one washer/dryers and a safe. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, 39 reviews
The price is NZ$46
includes taxes & fees
14 Aug - 15 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Maya Suites?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on 25 Aug 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Maya Suites?

Yep, Riviera Maya Suites has a free self car park.

Are there any beaches close to Riviera Maya Suites?

Yep, Riviera Maya Suites is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Riviera Maya Suites have a pool?

Riviera Maya Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Riviera Maya Suites family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as highchairs and baby baths in the guestrooms, it's no surprise that Riviera Maya Suites is a hit with families.

Is there a free airport shuttle available at Riviera Maya Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Riviera Maya Suites?

Check-in begins at 3 PM. Check-out time is noon.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 457 out of 580 reviews
Rating 8 - Good. 84 out of 580 reviews
Rating 6 - Okay. 21 out of 580 reviews
Rating 4 - Poor. 10 out of 580 reviews
Rating 2 - Terrible. 8 out of 580 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet hotel, perfectly located.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and close to all the restaurants and shopping.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very clean and excellent customer service.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. A bit dated but very clean, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Moussa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in.Playa. I have been in Playa several times and this was by far the best hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Riviera maya suites are the best,we have stayed here a few times . Simona,Ruben and the whole staff are what makes this a magic place. Great for families, everything close by. We are looking forward for the next time. Thank you.
Pool area.
Stayed 14 nights in Apr 2026
Verified review

8/10 Good

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was kept clean. Rooms need a bit upgrading- curtain had holes in it, simple but clean room. The location is perfect along with the beautiful greenery surrounding the hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Wuilito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location, walking distance to everything. The rooms are always cleaned, with a great view… Good WiFi connection Both, fan and air conditioner available Staff are nice, polite, and attentive Atmosphere is so amazing all around the area Access to a garage Highly Recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service
Really exceeded expectations across board
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Location close to everything but yet far enough that the music is not too loud at night.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is in perfect condition Very recommend 👍
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was friendly and attentive and the hotel well cleaned and maintained.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Jose A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, can't beat location a block from 5th Avenue. All good except for elevator out of service all time having to go up and down stairs
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and unusually quiet for that area. Very lush, green, inviting property.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mikhael

Perfect clean room every day
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Amy Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Good value
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very cute. Count on climbing stairs. The pool and hot tub condition is bad. But we were safe and comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
Very unique, quiet and quaint adorable place. Very pleased with the service. Attentive. Bungalows very spacious! Very secluded in the beautiful foliage and trees. The only suggestion I would add is to clean leaves out of pool and pool deck daily at the least. We would absolutely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay at the hotel. The hotel was literally steps away from 5th Ave, which is where almost everything is found at Playa del Carmen. Staff at the hotel were friendly. I must admit I would have Iiked the floor of the hotel room to be a little cleaner. However all in all I liked the hotel and would stay here again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
Stayed in suite 123. Very pleased with the hotel. Friendly staff and overall good place. Excellent value for money.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great