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Riviera Maya Suites

3.0 star property

Photo gallery for Riviera Maya Suites

Outdoor pool, pool loungers
Creator video
Bungalow 1 King Bed, Kitchen | Living area
Bungalow, 2 Double Beds, Kitchen
Bungalow 1 King Bed, Kitchen | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$170
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Riviera 2 bedrooms garden view

Riviera 2 bedrooms garden view | Living area

Riviera 2 bedrooms garden view

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 3 bedrooms garden view

Riviera 3 bedrooms garden view | Terrace/patio

Riviera 3 bedrooms garden view

  • Garden view
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Riviera 3 bedrooms Penthouse

Riviera 3 bedrooms Penthouse | Living area

Riviera 3 bedrooms Penthouse

  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Villa

Garden Villa | Living area

Garden Villa

  • Garden view
  • 180 sq m
  • Sleeps 10
  • 2 King Beds, 2 Single Beds and 2 Double Beds

View all photos for Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

  • Garden view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Bed

View all photos for Palmar 2 bedroom 5th Avenue

40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom 5th Avenue

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom Penthouse 5th Avenue

Palmar 2 bedroom Penthouse 5th Avenue | Living area

Palmar 2 bedroom Penthouse 5th Avenue

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom street view

Palmar 2 bedroom street view | Living area

Palmar 2 bedroom street view

  • City view
  • 180 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palmar 3 bedroom Penthouse

Palmar 3 bedroom Penthouse | Dining room

Palmar 3 bedroom Penthouse

  • City view
  • 16 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Palmar 2 bedroom Penthouse garden view

Palmar 2 bedroom Penthouse garden view | Living area

Palmar 2 bedroom Penthouse garden view

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 13 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Palmar 1 recámara vista al jardín

Palmar 1 recámara vista al jardín | Living area

Palmar 1 recámara vista al jardín

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Riviera Maya Suites. You'll be within steps of Mario Villanueva Stadium Madrid and within a short 5-minute stroll of Quinta Avenida. Highlights at this hotel include in-room all-in-one washer/dryers, free WiFi and furnished balconies. .Enjoy the outdoor swimming pool, marina, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. There's also free self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Main Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mario Villanueva Stadium Madrid - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • ‪Kampai - ‬1 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Free self parking is available.
  • 30 guestrooms or units
  • 3 levels
  • Built in 2006
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
Riviera Maya Suites offers 30 air-conditioned accommodations with all-in-one washer/dryers and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Maya Suites?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on 6 Apr 2026 start from NZ$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Maya Suites?

Yep, Riviera Maya Suites has a free self car park.

Are there any beaches close to Riviera Maya Suites?

Yep, Riviera Maya Suites is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Riviera Maya Suites have a pool?

Riviera Maya Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Riviera Maya Suites family-friendly?

You bet! With amenities such as a children's pool and a BBQ, as well as highchairs and baby baths in the guestrooms, it's no surprise that Riviera Maya Suites is a hit with families.

Is there a free airport shuttle available at Riviera Maya Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Riviera Maya Suites?

Check-in begins at 3 PM. Check-out time is noon.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 491 reviews
Rating 8 - Good. 74 out of 491 reviews
Rating 6 - Okay. 19 out of 491 reviews
Rating 4 - Poor. 8 out of 491 reviews
Rating 2 - Terrible. 8 out of 491 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Everett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, excellent pool. When we had an issue maintenance was quick to respond. If I had a complaint I'd say we needed more coat hooks but that's just nit-picking.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chad

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great! A great condo in a great location with great service!
Stayed 4 nights in Dec 2025

10/10 Excellent

VERONICA

Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always friendly.:)
Stayed 7 nights in Nov 2025

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leilani

Stayed 1 night in Nov 2025

8/10 Good

Silverio

Liked: Cleanliness, staff & service, property conditions & facilities
Good air conditioning and clean rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Nov 2025

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Loved it and will definitely stay ahain
Stayed 1 night in Nov 2025

10/10 Excellent

jose

Liked: Cleanliness
Stayed 5 nights in Nov 2025

2/10 Terrible

sergio

Liked: Cleanliness, staff & service
Did not stay at this property. I had reservations but the property was sold and temporarily closed. I stayed at a different hotel. Supposedly this property will reopen again sometime in November.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria

Stayed 11 nights in Oct 2025

10/10 Excellent

Toru

Stayed 5 nights in Oct 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good a secure parking. Very nice central location, but it was extremely noisy at night. Large and spacious condo, nice rooms and roof top area. Overall a great rental for us.
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 2 bedroom apartment with a garden view was very large and had a great balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice condo with friendly front desk staff, great area
Stayed 5 nights in Sep 2025

10/10 Excellent

rita a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazibg!
Stayed 4 nights in Sep 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
There was a whole
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to PBC close to 30 times and stayed in many resorts and hotels and we like this one for many reasons that will become obvious to you when you stay there
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher, Littleton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Playa Carmen. We had the 2 bedroom suite which was huge. Comfortable beds, nice patio and kitchen. The washer and dryer were hsndy. The staff was friendly and helpful. I would stay here again
Stayed 4 nights in Aug 2025

10/10 Excellent

Alain

Stayed 3 nights in Aug 2025

6/10 Okay

Abil

Travelled with family
Property needs a touch up and remodeling. But overall it was a decent stay for a family of 5.
Stayed 4 nights in Aug 2025