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A luxury stay in Playa del Carmen awaits you at Hyatt Zilara Riviera Maya Adults Only All Inclusive. You'll be 8.9 km (5.5 mi) from Maroma Beach and 11.4 km (7.1 mi) from Quinta Alegría Shopping Mall. Highlights at this all-inclusive property include 4 restaurants, 4 bars/lounges, and a full-service spa.
A pampering day can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the sauna. The theme restaurant, Capri Grille, serves Italian cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the onsite outdoor swimming pool and gym. Other amenities include free WiFi in public areas, a spa tub, and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking.
Places within a 30-minute drive of this 4.5-star Riviera Maya property include Xplor Theme Park and Xcaret Eco Theme Park.
All land activities, recreational facilities and equipment included
24-hour room service
Fitness facilities included
Yoga classes/lessons included
Aerobics classes/lessons included
Language classes/lessons included
Bartending classes/lessons included
On-site live performances included
All meals served buffet style
Buffet and à la carte dining
All available beverages included
On-site entertainment and activities included
Property Features
Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive like an outdoor pool and complimentary bicycles. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a spa tub, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Private balcony or patio
Stocked minibar (free)
In-room dining (24 hours)
Television
Cable channels
Luxury bedding
Down blanket
Shower
Rainfall showerhead
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 10
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Steam room in spa
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
No cots (infant beds) available
Minimum guest age is 18
Caters to adults only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Guests will receive an email with special check-in instructions
Staffed front desk
Guest will receive an email before arrival 7 days
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Hotel Names
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only
You should know
Pool access available from 8:00 AM to 8:00 PM.
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Hyatt Zilara Riviera Maya Adults Only All Inclusive has a free self car park and free valet parking. Onsite parking is limited.
The closest beach to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Maroma Beach (6.9 km).
Yep, there is an onsite spa at Hyatt Zilara Riviera Maya Adults Only All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.
Hyatt Zilara Riviera Maya Adults Only All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.
Hyatt Zilara Riviera Maya Adults Only All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.
1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Riviera Maya Adults Only All Inclusive.
No, Hyatt Zilara Riviera Maya Adults Only All Inclusive is an adults-only property.
You bet, free buffet brekkie is offered daily from 7:00 AM to 11:00 AM.
No, Hyatt Zilara Riviera Maya Adults Only All Inclusive does not offer an airport shuttle service.
Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
