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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

Where to?

Dates

October 2025

November 2025

Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot tub

includes taxes & fees

1 Oct - 2 Oct

Explore the area

Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪6 min drive‬
Place, Tres Rios Ecopark
‪8 min drive‬
Place, Maroma Beach
‪15 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪52 min drive‬

Room options

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front Swim Out King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

63 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

1 King Bed Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

44 sq m
1 bedroom
Sleeps 2
1 King Bed

2 Double Bed Suite

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

44 sq m
1 bedroom
Sleeps 4
2 Double Beds

Ocean View King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

44 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Pool View Swim Out King Suite

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

56 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

Ocean Front Private Pool King

Exceptional

Highlights

Balcony

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

63 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Tropical View Double

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Ceiling fan

44 sq m
Sleeps 4
2 Double Beds

Ocean View Terrace King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

53 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

53 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Presidential Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

147 sq m
1 bedroom
Sleeps 2
1 King Bed

Ocean Front Double Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

53 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Ocean Front One Bedroom Master King Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

96 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Tropical View King Swim Out Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

Premium bedding

53 sq m
1 bedroom
Sleeps 2
1 King Bed

One Bedroom Master Suite King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Separate bedroom

96 sq m
1 bedroom
Sleeps 2
1 King Bed

Tropical View King

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Ceiling fan

44 sq m
Sleeps 2
1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hyatt Zilara Riviera Maya Adults Only All Inclusive. You'll be 8.9 km (5.5 mi) from Maroma Beach and 11.4 km (7.1 mi) from Quinta Alegría Shopping Mall. Highlights at this all-inclusive property include 4 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The theme restaurant, Capri Grille, serves Italian cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and gym. 6747 square feet (627 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4.5-property class Riviera Maya property include Xplor Theme Park and Xcaret Eco Theme Park.

What's nearby

El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
Gran Coyote Golf - 8 min drive - 6.7 km
Tres Rios Ecopark - 8 min drive - 3.8 km
Playa Xcalacoco - 11 min drive - 8.1 km
Maroma Beach - 15 min drive - 9.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

‪Festival - ‬7 min drive
‪Black & White - ‬8 min drive
‪Jaal-Ha - ‬9 min drive
‪El Charro - ‬8 min drive
‪Bar Columpios - ‬9 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive such as an outdoor pool and complimentary bicycles.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a hot tub, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

291 guestrooms or units

5 levels

3 buildings

4 dining venues

4 bars or lounges

Conference rooms

6747 sq ft of conference space

627 sq. m of conference space

Built in 2003

Karaoke

Cabanas on the beach (surcharge)

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

12 Oct - 13 Oct

Private beach, white sand, snorkelling, 2 beach bars

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

1 Oct - 2 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site parking

Food and drink

4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Capri Grille
El Comedor
Lola Restaurant
Tempest

Things to do

Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,747 square feet of conference space

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (136 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (74 centimetre high)
Wheelchairs on site

3 buildings
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

52-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 7:00 PM
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 1 Oct 2025 start from NZ$605.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, Hyatt Zilara Riviera Maya Adults Only All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest beach to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Maroma Beach (6.9 km).

Is there a spa on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Riviera Maya Adults Only All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yep, and guests love it! Hyatt Zilara Riviera Maya Adults Only All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hyatt Zilara Riviera Maya Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Riviera Maya Adults Only All Inclusive.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive family-friendly?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

JUSTIN

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed

Stayed 4 nights in Jun 2025

6/10 Okay

Morgan

30 Jun 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin A Parra

Travelled with partner

29 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time at an all inclusive and it did not disappoint. We will be back I’m sure! Great staff, and great resort! Happy I was able to arrange my wife and I’s 5th year anniversary here. Oh and the New England Patriot Cheerleaders were there and they performed 2 times which was also a cherry on top! Thank you Hyatt Zilara and a special shout out to Miguel who was a server at the Tempest! Best service we have received in years!

Stayed 8 nights in Jun 2025

6/10 Okay

Sami

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

To start I am writing this view to bless all the folks who don’t have the ability to see this place in person prior to visiting. I had to work off of the reviews prior to coming here as I was researching which resort to choose for my honeymoon while I was on deployment in the military. I will lay out this review plainly with pros/cons in a way so I would know the unseen thing/way things work prior to choosing to spend potentially thousands of dollars. Pro: the valet service was great if you had a rental car. Check in was smooth but a problem happened. Con: we upgraded rooms to an “ocean view room” for 20 dollars more per night equaling 80 per night but when we went into the room there was a structure overhangs in the way to block our view of the pool and ocean except the horizon line. Pro: the room was clean on the inside and met expectation. Con: there are raccoon like creatures called the “Coatis” that will come into your room eat your food, lay in your bed, pee and poop in the sheets and more if you leave your door open or your balcony door open so they tell you you have to keep it double locked closed which basically defeats the purpose of the balcony. Personally my wife and I like to have the door open to listen to the waves but you can’t or else a raccoon will ruin your life. Twice a coatis was close to getting in our room but we closed the door in time. Pros/cons: there were four restaurants and I will rank them and discus the benefits and problems with each and th

Stayed 4 nights in Jun 2025

10/10 Excellent

Conner

29 Jun 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Renee Marie, Moseley

28 Jun 2025

Stayed 3 nights in May 2025

4/10 Poor

Rick

28 Jun 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Kristian

Travelled with partner

27 Jun 2025

Liked: Staff & service, amenities, property conditions & facilities

Great resort and exactly what we were looking for in a quiet relaxing vacation.

Stayed 8 nights in Jun 2025

10/10 Excellent

Silvia Mora

27 Jun 2025

Stayed 4 nights in Jun 2025

8/10 Good

Gerardo

Travelled with partner

18 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the animation team !

Stayed 6 nights in May 2025

8/10 Good

Robert Clifford Thomas

Travelled with partner

18 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Second time at this same resort. Great people and loved the relaxation. It’s 9/10 on cleanliness. Unfortunately, the beach was not usable due to seagrasio season and the smell was horrible. We also got assigned a room at the very end of the resort next to a door where construction workers were entering and exiting all day and into the night. Saws and machines starting early in the morning, was kind of annoying. I’m an early riser anyways but some peace and quiet would have been nice. I’ll for sure have to keep in mind to request the other side of the resort. Raccoons weren’t crazy this time, only saw 2 and never saw an iguana while there. Our transport with MTS was eventful coming in. The van hit a piece of a car in the road and busted the AC and radiator and we had to wait for a new ride on the side of the road. We were all pretty uneasy.

Stayed 4 nights in Jun 2025

8/10 Good

Edward Lyle

Travelled with partner

18 Jun 2025

Liked: Cleanliness, property conditions & facilities

Property was very nice and beautiful. The room was very nice and we slept great on the mattress. The swim out pool view room was wonderful. We wish the food had been a bit better. It was ok but just not great. Food needed more seasoning.

Stayed 5 nights in Jun 2025

10/10 Excellent

Guillermo

17 Jun 2025

Stayed 3 nights in May 2025

8/10 Good

Mihail

15 Jun 2025

Stayed 9 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great stay @ Hyatt Zilara! Over all I give this property a 9.2/10. I recommend this property to others & enjoy the stay. It is a decent size resort with few amenities. Great staff very attentive & generous, almost like family feeling. Room size are good of all sizes and comfy. Very clean property & good atmosphere.

Stayed 5 nights in Jun 2025

10/10 Excellent

Travon

15 Jun 2025

Liked: Staff & service, property conditions & facilities

Had an amazing time get.

Stayed 4 nights in Jun 2025

8/10 Good

Eric

Travelled with partner

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our stay. The food and drinks were great. Our only issue was that our tv would not power off, so it stayed on the entire trip. Also, the ceiling fan only has one speed, which is Mach 1. The property was. It overcrowded, which was nice. It is a small enough property to make getting around very simple.

Stayed 3 nights in Jun 2025

10/10 Excellent

Weiying

Travelled with family

7 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing place to stay, 5/5!

Stayed 6 nights in Jun 2025

8/10 Good

Candace

Travelled with group

5 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful property with wonderful staff, we enjoyed the food, drinks and shows. We only wish we were told before booking about the election weekend dry law, but we still made it work, the law certainly wasn’t the resorts fault. 10/10, highly recommend.

Stayed 4 nights in May 2025

8/10 Good

Rebecca

Travelled with group

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was beautiful and well kept. At no fault of their own the smell of the seaweed was overwhelming while we were there, so that was hard some of the days. We had a swim out seat, which was amazing! The only thing I would say is.... be very cautious if you are wet walking around as the floors are super slippery.

Stayed 7 nights in May 2025

10/10 Excellent

Rodney

Travelled with partner

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was our third time there and it was probably our best experience. We enjoyed relaxing, swimming, and the food and drinks.

This room makes Hyatt Zilara our pick every time.

Stayed 5 nights in May 2025

8/10 Good

Isatou

Travelled with group

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was more on the smaller side but still had beautiful views. It's a resort more for older adults or couples. I wouldn't recommend this resort if you are below the age of 30 unless you are into more relaxing resorts versus a resort that focuses more on entertainment and party. The food is what carried! Great options. Staff was very friendly and would even remember you by name which is always a great impression. I will say music at the pool side could be better. It was too slow, the guest needed more upbeat music.

Stayed 5 nights in May 2025

8/10 Good

Wayne

4 Jun 2025

Stayed 7 nights in May 2025

10/10 Excellent

Judith Lynn

4 Jun 2025

Stayed 7 nights in May 2025

10/10 Excellent

Celeste

2 Jun 2025

Stayed 4 nights in May 2025

Hyatt Zilara Riviera Maya Adults Only All Inclusive

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Ocean Front Swim Out King Suite

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1 King Bed Suite

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2 Double Bed Suite

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Ocean View King Suite

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Pool View Swim Out King Suite

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Ocean Front Private Pool King

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Tropical View Double

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Ocean View Terrace King Suite

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Ocean Front King Suite

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Presidential Suite

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Ocean Front Double Suite

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Ocean Front One Bedroom Master King Suite

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Tropical View King Swim Out Suite

Highlights

View all photos for One Bedroom Master Suite King

One Bedroom Master Suite King

Highlights

View all photos for Tropical View King

Tropical View King

Highlights

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment