Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Couples treatment room(s), body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Spa
The current price is NZ$287
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(74 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed - queen
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed - queen
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

At Wyndham Alltra Playa del Carmen Adults Only All Inclusive you'll be within steps of popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this beachfront hotel include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4-property class Downtown Playa del Carmen hotel include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Los Aguachiles
  • Lobby Bar
  • ‪Pelicano's - ‬2 min walk
  • ‪Asiana - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 1 Sept 2025 start from NZ$287.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1487 out of 2594 reviews
Rating 8 - Good. 627 out of 2594 reviews
Rating 6 - Okay. 277 out of 2594 reviews
Rating 4 - Poor. 97 out of 2594 reviews
Rating 2 - Terrible. 106 out of 2594 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline, Philadelphia

Stayed 5 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff, stellar food, fun nightly entertainment and conveniently close to great shopping and nightlife.
Stayed 5 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
relaxation
Stayed 7 nights in May 2025

10/10 Excellent

Sandra

Stayed 3 nights in Apr 2025

10/10 Excellent

meseret

Travelled with group
Liked: Cleanliness
Friendly staff. Great food!
Stayed 4 nights in May 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well kept, the staff was excellent, the location was convenient, this was my second time visiting this property..
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Stayed 3 nights in May 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, live entertainment should last until 12 am. The bar closes at 11 pm & it would be nice if they closed at 12 am.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a balcony and the calmness to relax. We were so impressed with the courteousness and helpfulness of all hotel staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only inconvenience is there is no access to the beach directly from the hotel, need to go outside the hotel. Everything else is great. Staff very helpful and friendly. Love their snack bars and the ice cream.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Only downfall was no free parking. Otherwise it was a perfect vacation and the food was incredible. What an awesome vacation.
Stayed 4 nights in May 2025

8/10 Good

Rodney Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the Mexican Restaurant on site was only open for dinner.
Stayed 7 nights in May 2025

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a public beach access so can be noisy if you are on that side. Even early in the morning. The staff is extremely hospitable and friendly. The activities director David is funny and excellent! Pablo by the pool took great care of us. The beach access is not good and disappointing. Overall a very nice stay.
Stayed 5 nights in May 2025

10/10 Excellent

Kelvin

Travelled with group
Liked: Amenities
Great staff
Stayed 6 nights in May 2025

8/10 Good

Brigida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Erika Sumaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say I had a great time at the hotel. The staff is amazing and super nice and helpful. Diego a doorman was an angel helping us with the parking situation and went above and beyond. Now, the reason it’s not 5 stars is because of the beach situation. There is no real usable beach for this property. You got sand and rocks, but the pool area is great for laying out and drinking. In addition the property has NO parking if you have a rental like we got. It’s street metered parking and you have to add money every few hours. Overall we had a great time on the property.
Stayed 4 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was really nice, food ok, only really bad part was no beach. What little beach they have is terrible.
Stayed 5 nights in May 2025

10/10 Excellent

Giosue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition. The only drawback is lack of beachfront.
Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The property was nice but the shower and pool were moldy. They could use a good scrub. Other than that it was great!
Stayed 4 nights in May 2025

10/10 Excellent

Laura Marie

Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very beautiful and well maintained. The staff was awesome and the food was incredible.
Stayed 4 nights in Apr 2025

8/10 Good

Srikanth

Liked: Amenities, property conditions & facilities
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Stayed 3 nights in May 2025