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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master)
Couples treatment room(s), body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$374
includes taxes & fees
24 May - 25 May

Explore the area

View map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(55 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Within steps you'll find popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4.5-property class Downtown Playa del Carmen property include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 24 May 2026 start from NZ$374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1783 out of 3079 reviews
Rating 8 - Good. 732 out of 3079 reviews
Rating 6 - Okay. 325 out of 3079 reviews
Rating 4 - Poor. 116 out of 3079 reviews
Rating 2 - Terrible. 123 out of 3079 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andre Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the resort.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Nice wonderful service
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond with every little thing! The rooms were extremely clean, the food was very good, so much to do there! i couldn’t stress enough how i recommend staying with them. Jesus and Sabastian were outstanding along with the rest of the team:)
Stayed 3 nights in Feb 2026

8/10 Good

Adrienne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff, loved the food, room was great would definitely go back! Only downside the pool was so cold and there is not much beach.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jerilynn Selkow

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and food was great!
Stayed 4 nights in Feb 2026

8/10 Good

Jacqueline

Stayed 14 nights in Jan 2026

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Staff was excellent- friendly and efficient. Site is beautiful with beautiful views. Food was very good! Only con was that we were awakened by a loud concert by the pool. We weren’t expecting that. Once we were up though, we joined in the fun!
Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Stayed 4 nights in Feb 2026

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities
Staff
Stayed 6 nights in Feb 2026

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food, the resort itself - all perfect. We came back to Wyndham after almost 10 years and it’s just as magic as the first time. They run a great experience and we always recommend them to anyone in Playa.
Stayed 4 nights in Feb 2026

8/10 Good

Cheryl L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful resort. Great location. Food was pretty good. Staff is friendly. I love a resort with a swim up bar. Disappointed in this one. Location of swim up barely has any sun and pool so cold it’s unusable. We did go up to that bar daily as the bartender Aldoberto was awesome . Even got my husband to try sushi and it was delicious ! One issue was I was having a hard time contracting my transport service. I asked front desk for help. They said the couldn’t help. Come to find out, when I checked out and waiting for my ride, the gentleman at the front said give it 5 more minutes then he will call BDX for me. Why wouldn’t someone at the front desk tell me to talk to one of those gentleman out front? Instead I spent several frustrating hours try to get in touch with BDX when someone there could have helped me all along?
Stayed 7 nights in Feb 2026

10/10 Excellent

Sabrina Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff and management were all very professional, the room was always spotless and everyone was always extremely kind and helpful!
Stayed 5 nights in Feb 2026

2/10 Terrible

Gina

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were tiny, I’m probably most disappointing that their elevator only goes to the third floor so any rooms above that you have to go up several flights of stairs. They put us on the fifth floor! All amenities close early. The hot tub is only open from 10 AM to 5 PM. The pools close at eight. The hot tub also sits at the very highest point of the building, so not only does the elevator stop at the third floor, you have to climb up to the seventh floor to get to the hot tub. The jets were broken in the hot tub, and it was more like warm bath water. It certainly was not hot. Of the five restaurants, only one of them was decent, and that was the Italian place. The buffet is disgusting, and the food was cold. The nighttime entertainment is very lackluster, they had a fire dancer, one evening, and another evening, a DJ. Each performer does possibly a one hour show. Needless to say, I will not be coming back to this hotel
Stayed 4 nights in Feb 2026

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Giora

Liked: Cleanliness, staff & service, amenities
Staff was very serviceble. Goof amenities.
Stayed 4 nights in Feb 2026

8/10 Good

Nana-Ama

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always cleaned
Stayed 4 nights in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff where incredible , and the rooms, food and amenities were outstanding, will definitely be going back.
Stayed 7 nights in Feb 2026

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

KOOKJIN

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Feb 2026

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, incredible staff, great entertainment, good food!
View from one of the few walk-out beach rooms
View from the pool
Beach bar outside of our room
Cabanas outside the beach front rooms
Stayed 9 nights in Jan 2026

8/10 Good

ALBERT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Very friendly staff.
Stayed 4 nights in Feb 2026

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spectacular except the hotel arranged transportation to the airport.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 11 nights in Dec 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were friendly, and the food was tasty. The pools were a bit too cold and could have been warmed. The beach was nice but very modest in size
Stayed 4 nights in Feb 2026

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
LOVE LOVE LOVE this place!! Everyone was so nice. Room was spotless and cleaned daily. They went above and beyond for my birthday. So many fun activities everyday at the pool too.
Stayed 4 nights in Jan 2026