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Wyndham Garden Playa del Carmen

4.0 star property
Hotel with free breakfast, near Quinta Avenida

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Garden
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is NZ$125
includes taxes & fees
11 July - 12 July

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪16 min walk‬
  • Mamitas Beach
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Wyndham Garden Playa del Carmen puts you in the centre of Playa del Carmen, 1.2 km (0.8 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Mamitas Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Playa Garden, is open for breakfast. Enjoy the 24-hour gym and pool loungers. 3 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also free self parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class Playacar hotel include Xplor Theme Park and Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 16 min walk - 1.4 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km
  • Mamitas Beach - 4 min drive - 2.8 km
  • Xplor Theme Park - 5 min drive - 6.0 km
  • Xcaret Eco Theme Park - 10 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taqueria el Ñero - ‬11 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Don Sirloin Playacar - ‬5 min walk
  • ‪Lara & Luca - ‬7 min walk

About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

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Residence Inn by Marriott Playa del Carmen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$117
includes taxes & fees
11 July - 12 July
Residence Inn by Marriott Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

What is the cancellation policy at Wyndham Garden Playa del Carmen?

Wyndham Garden Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on 13 Jul 2025 start from NZ$119.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Playa del Carmen?

Yep, Wyndham Garden Playa del Carmen has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Wyndham Garden Playa del Carmen?

Yep, Wyndham Garden Playa del Carmen is a short 19-minute walk from Playa del Carmen Main Beach.

Does Wyndham Garden Playa del Carmen have a pool?

Wyndham Garden Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Wyndham Garden Playa del Carmen a romantic place to stay?

Romance packages and late-night room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Playa del Carmen.

Does Wyndham Garden Playa del Carmen serve breakfast?

Yep, complimentary buffet breakfast is on offer weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Wyndham Garden Playa del Carmen?

No, Wyndham Garden Playa del Carmen does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Playa del Carmen?

Yep, you can grab a meal at Wyndham Garden Playa del Carmen's onsite restaurant.

What time are check-in & check-out at Wyndham Garden Playa del Carmen?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Playa del Carmen?

No, pets and service animals are not allowed.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1009 reviews
Rating 8 - Good. 282 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 69 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexa

Disliked: Cleanliness, property conditions & facilities
Es diferente las fotos a la realidad
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good xlnt
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the ferry for the motivated person. Budget friendly, and I got a significant discount online 2 days prior to arrival via Expedia. Staff were very helpful and let me check in early because there was another room available. They let us eat breakfast the morning we arrived and there were options that were like lunch (pasta and meat) so that was our lunch for the day (breakfast goes to 11 am). Excellent breakfast options such as eggs, pasta, meat, pastries, cereal, fresh fruit, jello, chips and toppings. Workout facility clean and has a variety of cardio and dumbbells. Rooms were a bit stark but we were just staying the night. No mini fridge.
Stayed 1 night in Mar 2025

6/10 Okay

Simarjeet S

Business traveller
Liked: Cleanliness, staff & service
Upkeep is not good. Towels were very old, ripped and stained Staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xlnt
Stayed 1 night in Mar 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
breakfast included but not much of a selection. toaster did not even work and they did not change it after 9 days being there.
Stayed 9 nights in Mar 2025

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service
Good location. The hotel is not that far from the beach/ferry. I like that it was quiet and that it included a hot breakfast. The room was clean, beds were comfortable. The only thing I did not like was the moldy smell in my room. I brought that smell with me home :/
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

8/10 Good

Fanny

Travelled with family
Liked: Cleanliness
Hood
Stayed 3 nights in Mar 2025

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property itself was not bad. The rooms were of a good size. It was the dressing of the rooms. Towels were old, stained and had holes. Shower curtain was hanging literally by threads. Sheets and covers were old and stained. Curtains and furniture had paint stains and paint drops on them. Furniture was old and losing its veneer layers. Staff did what they could with what they were given.
Stayed 14 nights in Feb 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good choice!

Its really run down! The sheets, towels, pillowcases, Floor mat were worn down and dingy gray. The pillowcases had holes in them. I actually took 1 down to show the front desk clerk. The sink faucet was so clogged that the water didn't run; it sprayed! When it was a holiday inn express it was better! Its not a hotel that we would stay in again.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Solo trip

The staff was very friendly. There is a lot of people that use the breakfast. You may be in a lineup to get in if they’re doing a tour. Iowa State here before and it is a little ways away from everything. The rooms could use some upgrades.
Stayed 3 nights in Feb 2025

6/10 Okay

Emilia

Travelled with family
Liked: Staff & service
In general it was clean and had great service. However the gym was dark, no water no paper towels or cleaning solution to clean equipment after use.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

Kenneth

Stayed 4 nights in Feb 2025

10/10 Excellent

Dorian

Stayed 3 nights in Feb 2025

6/10 Okay

Christian

Liked: Staff & service, room comfort
Amazingly they did not have towels, the rest was ok for the price you pay
Stayed 3 nights in Feb 2025

8/10 Good

ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was nice. Huge breakfast buffet. Place is clean. Nice area, quiet, very lush garden area. Only negative I had was they didn’t have the air conditioning on in the fitness room. Also the building itself could use some repairs. I’m a home remodeling contractor maybe I noticed things others wouldn’t.
Stayed 14 nights in Jan 2025

2/10 Terrible

Gilad

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Terrible smell on the hall in the first floor and the product / items of shower there’re is no body soup liquid The towel were terrible the curtains in the shower looks worn , so you should do make over immediately !!!
Stayed 2 nights in Feb 2025

6/10 Okay

Lucy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was kind and attentive but rooms were old and outdated
Stayed 3 nights in Feb 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at the Wyndam Garden. Check in was smooth and all the receptionists through the week were kind and helpful. They all spoke at least a little English so we managed with communicating. The room was spotless, everything worked, including the AC. The bed was comfortable, the room was cleaned and made up every day. The swimming pool was not large, but clean and cool as it was shaded a good part of the day in February. I think we were there during a Mexican school holiday because there were quite a few families staying. That may have been the reason for the strange shortage of towels. There were a few restaurants within a short walk, we loved Don Sirloin nearby, and there was a Chaudry supermarket nearby with everything you could need. We didn't have a fridge or a safe in the room, but we could leave a few food items in the fridge at reception, and we left our passports etc. in their safe when we were outside the hotel and collected them when there. There was a tour desk in the lobby, and taxis readily available. 150 pesos anywere in the downtown zone. The main free beach, Playa del Carmen, and the small free area vccvcbbjfvcaaas dof Playcar beach And finally, the breakfast buffet was extensive, generous and delicious. It included fresh fruit, cereal and pancakes, eggs, and a variety of cooked dishes with vegetables and chicken or beef. Overall we were very hapy with pur stay and wouldn't hesitate to stay again
Stayed 7 nights in Feb 2025

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service , poor maintenance, property needs upgrades
Stayed 6 nights in Feb 2025

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we entered the lobby, the smell of mold was strong. We thought that perhaps there had been some flooding in the area, but the clerk said it was just humidity. We were assigned a room on the first floor and the smell of mold was so bad, I couldn't breathe. (I have asthma.) The clerk was apologetic and gave us a room on the second floor. That room didn't have quite as bad a smell, but there was still some odor. Upon return to the US, my CPAP machine came back reeking of mold and I had to change the filter, hose, and mask. The tank had to be bleached. We had already pre-paid and it was late, so we decided to stay. Imagine my surprise when I turned down the bed covers to discover a used tissue in between the sheets. We slept on top of the covers and in the morning took all of the linens off the bed. There were two bath towels and one hand towel for us to share. The good parts of the hotel were the front desk and breakfast staff. They were friendly and helpful. The hotel also provided 2 free bottles of water per night since the tap water was not safe to drink. That's common in that part of Mexico and the hotel made coffee, tea, and other beverages with filtered water. It could be a great hotel, but they have to clean the air system to get out the mold.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maria Guadalupe Bollain y Goytia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Muy malas condiciones , las toallas de los baños muy percudidas y ya gastadas, no pudimos estar más q una noche y mucho ruido. , nos tuvimos que cambiar a otro hotel.
Stayed 7 nights in Jan 2025