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Citadel House Hotel

3.0 star property
Guesthouse in Plymouth

Photo gallery for Citadel House Hotel

Dining
Free WiFi
Front of property
Property grounds
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is NZ$139
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU
  • Place, Hoe Park
    ‪3 min walk‬
  • Place, University of Plymouth
    ‪12 min walk‬
  • Place, National Marine Aquarium
    ‪15 min walk‬

Room options

Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
2 bathrooms
Coffee/tea maker
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Plymouth

At Citadel House Hotel you'll be within a short 5-minute stroll of Hoe Park and Plymouth Pavilions. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas and luggage storage. .With a stay at this 3-property class Barbican guest house, you'll be 11.3 km (7 mi) from Dartmoor National Park.
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What's nearby

  • Hoe Park - 3 min walk - 0.3 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Plymouth Pavilions - 5 min walk - 0.4 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 15 min walk - 1.3 km

Getting around

  • Plymouth Station - 19 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬7 min walk
  • ‪The Bank - ‬6 min walk
  • ‪The Coffee Shack - ‬10 min walk
  • ‪The Waterfront Pub & Eating Hse - ‬9 min walk
  • ‪Pier One - ‬11 min walk

About this property

Citadel House Hotel

Guesthouse in Plymouth
WiFi is free in public spaces.

This 3-star Plymouth guest house is smoke free.

  • 6 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Citadel House Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Frequently asked questions

What is the cancellation policy at Citadel House Hotel?

Citadel House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadel House Hotel?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Citadel House Hotel on 30 Sept 2025 start from NZ$139.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citadel House Hotel?

The closest beach to Citadel House Hotel is Bovisand Bay Beach (4 km).

Is there a free airport shuttle available at Citadel House Hotel?

No, Citadel House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Citadel House Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Citadel House Hotel?

No, pets are not allowed.

Reviews

Citadel House Hotel Reviews

6.2

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 12 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 10 out of 55 reviews
Rating 2 - Terrible. 11 out of 55 reviews

Reviews

6/10 Okay

Susannah

Liked: Cleanliness

Cheap, basic, no frills

The hotel used to offer B&B, and always had a good reputation, which was why i booked. I did not realise until we arrived that it is a shadow of its former self. Only now offering cheap room only options. The room was not en suite, i would expect that from a provider in 2025, and did not realise this at time of booking, as we would not have stayed here. The whole hotel needs updating, the room was basic, the mattress was very uncomfortable and we did not get a good nights sleep. If you are looking for basic, cheap accommodation and don't want frills then this hotel is for you. We, how,will not be staying again.
Stayed 1 night in Jun 2025

6/10 Okay

Sarha

Travelled with family
Liked: Room comfort
Very oldie worldy, place was very clean and staff we're helpful the only downside no toilet it our room just a shower, we was lucky our room was right next door to us!
Stayed 3 nights in May 2025

2/10 Terrible

Melanie

Business traveller
Disliked: Cleanliness
Was told was having a share bathroom that was not stated on the booking so had to pay extra and it also said we had we had breakfast included on arrival the man said there was mo breakfast. Couldn’t wait to leave.
Stayed 1 night in Jun 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good location for what we needed!
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend

We went to Plymouth to be there for the last game of the season for Leeds United and Leeds won and got crowned the champions of the league and where promoted to the Premier League. It was a hot sunny weekend and the hotel was in the city centre and all was fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service
We got to the hotel changed rooms as there was only a shower and had to walk to a differnt area for the toilet. . So had to pay extra for a room with a shower and toilet thatand its a bit dated.
Stayed 1 night in May 2025

2/10 Terrible

briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each Felt grotty and I had another trip booked here iv now cancelled it such a shame really , The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot Nice building too very neglected The wi fi was confusing too so used my own .
Stayed 1 night in Apr 2025

2/10 Terrible

Matteo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was appalling
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia Ovenseri

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Pita

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Nicola

Stayed 2 nights in Jun 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023

8/10 Good

Theint Zu

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023

2/10 Terrible

Oliver

Stayed 1 night in Oct 2022

10/10 Excellent

Moya

Stayed 1 night in Aug 2022