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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Fitness facility
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)
Reception
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$139
includes taxes & fees
12 July - 13 July

Explore the area

View map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

A four-poster bed with curtains, a desk, a chair, and a mirror in a room with a chandelier.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Plymouth

A family-friendly stay in the heart of Plymouth awaits you at New Continental Hotel, Sure Hotel Collection by Best Western. Within steps you'll find Plymouth Pavilions and Theatre Royal, Plymouth within a 10-minute stroll. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Steve's Brasserie, serves British cuisine and is open for dinner. Enjoy the gym, sauna and kids' swimming pool. 3025 square feet (281 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Plymouth hotel, attractions include South Devon and Dartmoor National Park.

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Hoe Park - 5 min walk - 0.4 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 19 min walk - 1.6 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunya - ‬5 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square metres) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3025 sq ft of conference space
  • 281 sq. m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Exterior
Leonardo Hotel Plymouth
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,055 reviews
The price is NZ$145
includes taxes & fees
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Leonardo Hotel Plymouth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at New Continental Hotel, Sure Hotel Collection by Best Western?

Yep, New Continental Hotel, Sure Hotel Collection by Best Western has a self car park for GBP 7 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on 12 Jul 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Continental Hotel, Sure Hotel Collection by Best Western?

The closest beach to New Continental Hotel, Sure Hotel Collection by Best Western is Bovisand Bay Beach (4.2 km).

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

New Continental Hotel, Sure Hotel Collection by Best Western has an indoor pool and a kids' pool.

Is New Continental Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that New Continental Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does New Continental Hotel, Sure Hotel Collection by Best Western serve breakfast?

You bet, our guests are hooked on the full breakfast here! Offered daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at New Continental Hotel, Sure Hotel Collection by Best Western?

No, New Continental Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at New Continental Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at New Continental Hotel, Sure Hotel Collection by Best Western?

No, pets are not allowed.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value for a hotel with a pool and gym and steam room and sauna. The staff were wonderful and breakfast was great. Will stay here everytime I visit Plymouth.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Absolutely spotless room and hotel , would recommend this hotel for a Plymouth stay
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Amenities
place is OK for a short stay
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Hotel is a little tired but overall great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly and helpful staff, delicious breakfast, swimming pool nice but needs to be updated
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Lovely stay clean room. Staff very friendly and great lication
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything around
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spotless. Staff were very helpful and polite. Breakfast was hot and staff were polite.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gareth

Liked: Cleanliness, amenities
Wonderful staff on reception who were friendly and flexible with parking, compliments to them to go out their way linked to football timings. Thank you. Good value for a city centre location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely staff and room has been renovated
Stayed 1 night in Nov 2025
Verified

8/10 Good

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area nice.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
I don’t have a bad word to say about the New Continental hotel. From the Welcome to the departure. The rooms are lovely and the staff friendly .. the food at Steve’s Brasserie is fabulous. We stay here every time we visit Plymouth
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in a twin room with my sister, friendly staff, nice clean room, lovely breakfast, great leisure facilities and handy for the theatre
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sophie

Liked: Staff & service
Staff was good, Amenities in room could be better and upgraded of parts of the room is needed. Good for location and bed really comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the New Continental Hotel, Chester

Comfortable & enjoyed the stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spotlessly clean, lovely big bright and airy room . Lovely friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gurdeep

Liked: Cleanliness, amenities
I had a great experience at this hotel. The room was lovely, and the lady at the reception was very helpful. The breakfast was delicious and good selection available. The only downfall, disappointed to find that the four poster bed did not have any curtains as shown in their website.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Great room, loads of space.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ANTHONY

Liked: Amenities
Rooms clean, comfortable bed. Staff polite and welcoming. Ideally situated for the Theatre and the Hoe.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, quiet nights sleep and walkable to town centre and The Barbican.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
The room as amazing clean great size. Staff were friendly and helpful. The hotel has everything you need. This is the second time staying here best hotel in plymouth it’s clean fresh airy beds are so comfy best nights sleep could have slept all day in that bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value stay. Friendly staff. A nice traditional feel and an impressive hotel building. Nice pool, steam room and sauna. Clean room, furniture a little dated, but I liked that, gave it a vintage feel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town clean and comfortable.
Stayed 3 nights in Jun 2025