Cassino All Inclusive Resort Poços de Caldas

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in.

• No rollaway/extra beds available
• No cots (infant beds) available
• Children stay free
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Number of children who can stay for free – 2
• Debit cards not accepted
• Staffed front desk
• Carbon monoxide detector
• Smoke detector
• Long-term renters welcome
• Security system
• Children stay free - maximum age 14
• Pets cannot be left unattended
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is not available for guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows regional sanitisation guidelines Protected Tourist (Brazil)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are not available
• No gap period between guests' stays
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities on site
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Guests must provide health documentation
• Guests must provide proof of COVID-19 vaccination
• COVID-19 vaccine must have been received a minimum number of days before check-in: 3
• Property does not offer on-site COVID-19 testing