See all properties
Save

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

Property class: 3.5

Photo gallery for Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

An indoor water park with slides and play structures.
A modern hotel lobby with seating areas, a reception desk, and a dining area.
A reception area with a tiled wall, a television screen, and shelves with bottles.
A hotel room with two beds, a large window with a view of the city, and a painting on the wall.
A spacious living room with two sofas, a coffee table, and a large window with sheer curtains.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$103
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Place, Macacos Fountain
    ‪2 min walk‬
  • Place, Thermas Antonio Carlos
    ‪3 min walk‬
  • Place, Pedro Sanches Square
    ‪6 min walk‬

Room options

View all photos for Suite (Master)

A hotel room with two beds, a large window with a view of the city, and a painting on the wall.

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Executive Quadruple Room

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Executive Quadruple Room

8.0 out of 10
Very good
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for STANDARD CASAL

A hotel room with a neatly made bed, a bedside table with a lamp, and a painting on the wall.

STANDARD CASAL

7.2 out of 10
Good
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Poços de Caldas

A family-friendly stay in the heart of Poços de Caldas awaits you at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro. Within steps you'll find Macacos Fountain and Paco das Aguas Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, steam room and waterslide. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 5-minute walk of this 3.5-property class Centro hotel include Nossa Senhora da Saude Cathedral and Thermas Antonio Carlos.

What's nearby

  • Macacos Fountain - 2 min walk - 0.2 km
  • Thermas Antonio Carlos - 3 min walk - 0.3 km
  • Pedro Sanches Square - 6 min walk - 0.6 km
  • SESC Pocos de Caldas Community Center - 8 min walk - 0.7 km
  • Poços de Caldas Cable Car - 8 min walk - 0.7 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬1 min walk
  • ‪ibis Poços de Caldas - ‬3 min walk
  • ‪Cucina Francesco - ‬3 min walk
  • ‪Pietro Casa do Chope - ‬1 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro

As a guest of Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro, you'll find an outdoor pool, a waterslide, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A complimentary children's club, an arcade/games room, and laundry facilities are also featured at the family-friendly Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

  • 1 building
  • 222 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1975
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro offers 222 air-conditioned accommodations with minibars and free toiletries. Televisions come with satellite channels. Bathrooms include a shower.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

A modern hotel lobby with a central reception desk, a large chandelier, and a mezzanine level with a railing.
Carlton Plaza Poços de Caldas
Centro
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$105
includes taxes & fees
30 Nov - 1 Dec
Carlton Plaza Poços de Caldas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 30 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 December to 2 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: BRL 80 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

What is the cancellation policy at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro on 29 Nov 2026 start from NZ$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Yep, Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro has covered valet parking for BRL 30 per day. Onsite parking is limited.

Is there a spa on site at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

No, there is no spa at this property. Thermas Antonio Carlos is a short 5-minute walk away.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro have a pool?

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro have a waterslide?

Yep, this property has a waterslide!

Is Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro is a hit with families.

Does Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

No, Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 28 until January 2.

What time are check-in & check-out at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Check-in begins at 4 PM. Check-out time is 2 PM.

Are pets allowed at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro?

Dogs are welcome at Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 729 reviews
Rating 8 - Good. 215 out of 729 reviews
Rating 6 - Okay. 167 out of 729 reviews
Rating 4 - Poor. 74 out of 729 reviews
Rating 2 - Terrible. 63 out of 729 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem de custo benefício, boa localização e comodidade.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto em más condições, café da manhã muito ruim ( pagamos e não tomamos, fomos para uma padaria fora ), hotel muito mal conservado.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Chegamos no hotel e NÃO tinha vaga no estacionamento. Tivemos um baita problema por isso, inclusive um acidente com nosso filho mais velho. Sem agua quente por 2 dias, tive que ir buscar agua quente na cozinha para dar banho nos meus filhos gêmeos (os mais novos). Na reserva, solicitei banheira, secador de cabelo e 2 berços. Solicitei para retirarem uma cama do quarto para ter mais espaço. Não fizeram nada, só me deram 1 berço para os gêmeos de 6 meses, entregaram uma banheira suja. Os funcionários da limpeza eram bem prestativos, limparam a banheira, deixaram pano de limpeza... mas tive que buscar agua quente la na cozinha. Sem contar que nao deixaram toalha de rosto no quarto. Fui saber que tinha toalha de rosto e tapete de banheiro na sexta-feira! A falta de vaga e falta de agua quente foi na quinta 9 de julho (2026). Na sexta tinha agua quente. No sabado voltou a FALTAR agua quente. Pelo menos o ar condicionado do quarto tinha a função de aquecimento e funcionava muito bem, pois estava bem frio. Tive que desmontar o chuveiro para limpar o espalhador para ter um banho adequado.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel bem localizado, no entanto com estrutura velha. O Quarto padrão com móveis de madeira velha com forte cheiro o que me causou alergia. Pedir para trocar e me puseram num quarto melhor, contudo, ainda com detalhes a melhorar. Mofo no teto do banheiro, não tinha shampoo, onde tive que pedir, camas não confortáveis. Tolhas velhas e até rasgadas. Não tinha telefone, interruptores sujos e com poeira, chuveiro precisa de manutenção, ducha em bica. Café da manhã poderia ter mais opções pelo volume de pessoas. Pão de queijo seco, pois esperava mais. Local do pão de queijo e o que serviu não estava bom. Frigobar sem bebidas. Limpeza nos detalhes precisa melhorar. Elevador insuficiente, lento... Pequei elevador com funcionários e em conversa criticando o hotel, pois faltava toalha, lenço, colcha...e ainda em sarcasmo com alguns hóspedes. Não se intimidaram na minha presença. Não gostei! Agradeço o UP grade no quarto, mas preciso ser sincero na avaliação.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Os quartos são antigos e precisam urgente de renovação (principalmente camas e travesseiros, além da parte estética). A nova parte de piscina deu um ar melhor pro hotel todo. É um hotel para famílias com crianças então espere crianças em todos os lugares o tempo todo - não espere um ambiente sossegado e silencioso. O café da manhã é ok, tem variedade de pães e bolos e não falta nada, mas pela quantidade de hóspedes fica super cheio e é meio incomodo. Vale o custo beneficio pelo valor da diária, por ficar numa região central da cidade e ter bastante atrativo para crianças.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cobertores ruins, banheiro com vazamento, pouca iluminação
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo e arejado. equipe atenciosa, café da manhã muito bom bastante variedade
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quarto sem espelho Cheiro forte Primeiro dia água não esquenta Alimentação ótima
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Devido lotação, água do chuveiro estava fria, café da manhã com espera de mesa e elevador com muita demora.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O teu é muito bom tem show à noite a comida é maravilhosa
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
A localização e atendimento da equipe sao ótimas. Porém a manutenção e amenities existe muita condição de melhoria. A água da piscina está edtupidamente quente. Isso foi ótimo para compensar o frio de 9 graus que estava fazendo naquela noite. Os brinquedos das Crianças está precisando passar por uma manutenção e limpeza. O hotel tem um grande potência. Porém precisa de manutenção com qualidade.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
O café da manhã é farto, os funcionários são solicitos. As roupas de cama e de banho são limpas e muito bem cuidadas. Arrumação impecável. Porém, as instalações precisam de atenção. Portas danificadas, água quente acaba com frequência nos horários de pico. Ausência de copos, cofre e secador. A TV é Smart, mas a internet não é das melhores.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está cada dia melhor! Quarto limpo, equipe de funcionários prestativos.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pelo baixo custo que foi, considero bom. O que precisa ser trocado é o cobertor do quarto. Eu dormia com um do mesmo tipo, a 40 anos atras, quando era criança ainda......
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Café da manhã bem servido, funcionários super educados.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Ótima localização, isso seria o ponto forte e café da manhã muito bom! Porém, em relação as instalações o meu quarto não tinha telefone para comunicação com os serviços do hotel, TV estava com o cabo de sinal desconectado que eu mesmo arrumei, travesseiros ruins, sinal de internet com muita oscilação e cobrança à parte pelo estacionamento. Quanto ao atendimento de recepção, foram prestativos.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pelo valor da diária e por se tratar de um hotel de uma rede na qual já me hospedei anteriormente, minha experiência no Nacional Inn de Poços de Caldas foi bastante decepcionante. Logo na chegada, percebi que o quarto estava empoeirado; somente no dia seguinte, após a limpeza, ficou mais adequado. Apesar de ter reservado um quarto executivo, encontrei um espaço antigo e mal conservado. Havia trechos de rodapé faltando, a televisão demorava muito para ligar, aparentando defeito, e o vaso sanitário estava bastante manchado. A cama de casal era pequena e o travesseiro desconfortável. O café da manhã, embora anunciado das 6h às 10h, é dividido em quatro horários dentro desse período, o que limita a flexibilidade. Além disso, a variedade de alimentos é bastante básica: as frutas disponíveis para consumo eram apenas mamão e melão, enquanto outras opções estavam verdes ou sequer preparadas, como um abacaxi inteiro, com casca. Outro ponto negativo foi a falta de água para compra na recepção em um dos dias, e o frigobar do quarto, que permanece vazio. Como pontos positivos, destaco a área comum do hotel, com piscina, recepção, restaurante e bar, que é ampla e agradável, além da equipe de funcionários, que se mostrou muito educada e receptiva. No geral, a experiência não atendeu às expectativas. Não pretendo retornar e, infelizmente, não recomendaria o hotel a outras pessoas.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Não
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento,localização muito boa. Foram 04 dias muito agradáveis e recomento a todos.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O café pessimo gelado sem opções e não repõe as opções do salão Um tumulto de pessoas
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Café da manhã bem variado. Os quartos precisam de renovação
Stayed 2 nights in Apr 2026