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Hotel Nacional Inn Poços de Caldas

3.5 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Hotel Nacional Inn Poços de Caldas

Daily buffet breakfast (BRL 25 per person)
Reception
Reception
Gym
Outdoor pool, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
The current price is NZ$68
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Macacos Fountain
    ‪2 min walk‬
  • Thermas Antonio Carlos
    ‪3 min walk‬
  • Walter World Theme Park
    ‪4 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Minibar
Cable channels
Living room
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Minibar
Cable channels
Pet friendly
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

1 bedroom, minibar, desk, free WiFi

STANDARD CASAL

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Pet friendly
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Poços de Caldas

A family-friendly stay in the heart of Poços de Caldas awaits you at Hotel Nacional Inn Poços de Caldas . Within steps you'll find Macacos Fountain and Paco das Aguas Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the free kids' club, gym, waterslide and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 5-minute walk of this 3.5-property class Região Urbana Homogênea IX hotel include Nossa Senhora da Saude Cathedral and Thermas Antonio Carlos.

What's nearby

  • Macacos Fountain - 2 min walk - 0.2 km
  • Thermas Antonio Carlos - 3 min walk - 0.3 km
  • Pedro Sanches Square - 6 min walk - 0.6 km
  • Poços de Caldas Cable Car - 8 min walk - 0.7 km
  • Walter World Theme Park - 4 min drive - 3.2 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬1 min walk
  • ‪Porcaria & Choperia - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pietro Casa do Chope - ‬1 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly hotel with fitness centre and 24-hour front desk
Hotel Nacional Inn Poços de Caldas offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A complimentary children's club, an arcade/games room, and laundry facilities are also featured at the family-friendly Hotel Nacional Inn Poços de Caldas . Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

  • 1 building
  • 223 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1975
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and free toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include a shower.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 December to 2 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: BRL 80 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 25 per person
  • Valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

What is the cancellation policy at Hotel Nacional Inn Poços de Caldas ?

Hotel Nacional Inn Poços de Caldas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nacional Inn Poços de Caldas ?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Nacional Inn Poços de Caldas on 24 Aug 2025 start from NZ$68.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nacional Inn Poços de Caldas ?

Yep, Hotel Nacional Inn Poços de Caldas has covered valet parking for BRL 30 per day. Onsite parking is limited.

Is there a spa on site at Hotel Nacional Inn Poços de Caldas ?

No, there is no spa at this property. Thermas Antonio Carlos is a short 5-minute walk away.

Does Hotel Nacional Inn Poços de Caldas have a pool?

Hotel Nacional Inn Poços de Caldas has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Nacional Inn Poços de Caldas have a waterslide?

Yep, this property has a waterslide!

Is Hotel Nacional Inn Poços de Caldas family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Hotel Nacional Inn Poços de Caldas is a hit with families.

Does Hotel Nacional Inn Poços de Caldas serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Nacional Inn Poços de Caldas ?

No, Hotel Nacional Inn Poços de Caldas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nacional Inn Poços de Caldas ?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 28 until January 2.

What time are check-in & check-out at Hotel Nacional Inn Poços de Caldas ?

Check-in begins at 4 PM. Check-out time is 2 PM.

Are pets allowed at Hotel Nacional Inn Poços de Caldas ?

Dogs are welcome at Hotel Nacional Inn Poços de Caldas , with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 615 reviews
Rating 8 - Good. 191 out of 615 reviews
Rating 6 - Okay. 151 out of 615 reviews
Rating 4 - Poor. 67 out of 615 reviews
Rating 2 - Terrible. 55 out of 615 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

Francine

Stayed 9 nights in Jul 2024

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort

You can find a better hotel for the money..

The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

10/10 Excellent

Ottaviano Bertagni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamento pago.

O hotel em si nada a reclamar...mas o estacionamento deveria ser de cortesia.Outros hoteis menores tem essa cortesia.
Stayed 3 nights in May 2025

6/10 Okay

Adir

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Marcelo

Travelled with family
Liked: Staff & service, property conditions & facilities
O quarto era amplo, porém danificado as cortinas estavam soltando dos trilhos e suja. O banheiro estava reformado, mas sem onde pendurar roupas e toalhas, o box não havia vedação de modo que a água do banho escorria para fora e inudava todo o chão ficando uma poça d'água próxima ao vaso. Cabe ressaltar a falta de tomada no quarto isso foi ruim. O hotel tem um grande potencial para melhorar!!!
Stayed 1 night in May 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Daniela

Business traveller
Liked: Staff & service
Hotel antigo sem manutenção. Precisam rever a decoração e renovar moveis e ambientes.
Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradabilíssimo

Stayed 2 nights in Apr 2025

6/10 Okay

Claudemir O

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Falta Manutenção, queda qualidade alimentação

Gostaria de deixar algumas observações sobre minha hospedagem. 1 Ponto manutenção de vocês esta precária visto que mesmo trocando de quarto tiver de pedir para limpar o ar condicionado, o que demonstra ser regra a falta de limpeza no ar condicionado. 2 A manutenção das portas e do banheiro é precária, tanto que mudamos de quarto e pegamos outro que nao estava igual, mas também fechadura quebrada e com gambiarra. 3 As portas dos armários ramgem demais falta lubrificação nas dobradiças. 4 O café da manhã na quinta o suco de laranja que é a única coisa que tomo era natural, depois somente artificial, uma queda enorme na qualidade do primeiro dia e se foi porque estava lotado, receberam de todos, então deveriam comprar e manter o fornecimento. 5 Piscina coberta em reforma mas esta as fotos em todos os sites de venda, e na falta dela deveriam manter a externa bem aquecida para amenizar o transtorno dos cliente que usam este tipo de piscina, mas infelizmente aquecida só esta na quarta a noite. A recepção foi 10 em todos os momentos, mas sem manutenção e pessoal suficiente não ha o que fazerem. É muito lamentável que estaja assim, pois o hotel é com ótima localização, e com a devida manutenção seria nota 10 em geral. Mas como esta a nota seria 3 Piscina coberta em reforma e esta nas fotos da compra, café da manhã na lotação hotel de suco natural mudou para artificial e não tomo cafe só suco
Stayed 4 nights in Apr 2025

8/10 Good

SAMOEL GOMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alex Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Tudo nota 10. Perfeito para família
Stayed 3 nights in May 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Maria Alice Nogueira

Liked: Cleanliness, staff & service
Disliked: Room comfort

experiência insatisfatória

hotel com instalações muito velhas, colchão, toalhas e roupas de cama ruins, somente 02 elevadores funcionando, super lotado. café da manhã tumultuado. estacionamento longe do hotel, tivemos que buscar a roupa que ficou no carro do outro lado da praça. ressalve-se que o bar e bom e o atendimento dos funcionários é excelente.
Stayed 3 nights in May 2025

6/10 Okay

karina alves de souza

Disliked: Cleanliness
Razoável
Stayed 4 nights in Apr 2025

8/10 Good

Cláudio Santos

Disliked: Cleanliness

Poderia ser melhor

Razoável poderia ser melhor, banheiro com lodo no box , brindex sujo. Lindo e aconchegante hal de entrada, 😔pena que o restaurante não siga o mesmo padrão. Excelente café da manhã e refeições, mais o local tá bem sujinho....as janelas e teto sujos.
Stayed 3 nights in May 2025

6/10 Okay

Marcelo

Liked: Staff & service
Os funcionários prestativos a todo o momento
Stayed 3 nights in May 2025

8/10 Good

Gleice Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bem localizado e aconchegante, porém o fato do estacionamento ser terceirizado, é, portanto pago, além de ser longe do hotel não agradou! Nós nem sabíamos que o estacionamento era pago pois não tinha informação no site. A internet também é bem ruim.
Stayed 3 nights in May 2025

10/10 Excellent

Marta m lazarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025