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Hotel Illa D'Or

Property class: 4.5

Photo gallery for Hotel Illa D'Or

A waterfront hotel with clear blue waters, outdoor seating areas, and a prominent building labeled "ILLA D'OR".
A beachside patio with outdoor seating and umbrellas, overlooking the sea.
A restaurant with round tables, chairs, and hanging lights.
A swimming pool with lounge chairs and palm trees, surrounded by a multi-story building with balconies.
A coastal view with clear blue water, boats, and a prominent pine tree.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 07470
  • Place, Playa d'Albercuix
    ‪1 min walk‬
  • Place, Pollensa Port
    ‪17 min walk‬
  • Place, Playa del Port de Pollença
    ‪4 min drive‬

Room options

View all photos for Double Room, Balcony

A hotel room with a bed, bedside table, desk, chair, and a balcony with a view.

Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony (2 adults)

A modern hotel room with a large bed, a sitting area with a view, and a balcony.

Double Room, Balcony (2 adults)

8.8 out of 10
Excellent
(6 reviews)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio, Annex Building

A modern hotel room with a large bed, a sofa, a dining table, and a balcony with a view of the city.

Studio, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea Facing

A hotel room with a large bed, a view of the sea, and a balcony with a chair.

Double Room, Balcony, Sea Facing

8.4 out of 10
Very good
(12 reviews)
  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

A modern hotel room with a large bed, a sitting area with a view, and a balcony.

Double Room, Balcony (2 adults + 1 child)

  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony (3 adults)

A modern hotel room with a large bed, a sitting area with a view, and a balcony.

Double Room, Balcony (3 adults)

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Apartment, Annex Building (2 adults + 1 child)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Annex Building (2 adults + 2 children)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (2 adults + 2 children)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Annex Building (3 adults)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (3 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Annex Building (3 adults + 1 child)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (3 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Annex Building (4 adults)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (4 adults)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Mountain View

A hotel room with a neatly made bed, a headboard with a textured pattern, and a wall-mounted light fixture.

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a bathroom with a sink and mirror, and a view of the outside.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, a chair, a window with a view of the sea, and a ceiling light.

Double Room, Sea View

8.8 out of 10
Excellent
(10 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Apartment, Annex Building (2 adults)

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table with chairs, and a large window providing a view of greenery outside.

Club Apartment, Annex Building (2 adults)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Puerto de Pollensa

A luxury stay in Pollença awaits you at Hotel Illa D'Or. Within a 20-minute stroll, you'll find Playa del Port de Pollença and Playa d'Albercuix. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a gym. .A day of pampering can include massages and facials. The restaurant, Restaurante 1929, is open for dinner. Gin and Tonic Corner is the hotel's own cocktail bar. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and Hot tub. 861 square feet (80 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Pollença hotel, attractions include Pollensa Port and Alcúdia Port.

What's nearby

  • Playa d'Albercuix - 1 min walk - 0.0 km
  • Boquer Valley - 16 min walk - 1.4 km
  • Pollensa Port - 17 min walk - 1.5 km
  • Playa del Port de Pollença - 4 min drive - 3.2 km
  • La Platjola - 5 min drive - 2.5 km

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca (PMI) - 68 min drive

Restaurants

  • ‪Dakota - ‬13 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Bocchoris - ‬14 min walk
  • ‪Gran Cafe 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk

About this property

Hotel Illa D'Or

Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Pollença hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Illa D'Or offers 120 air-conditioned accommodations with a safe and complimentary bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club, debit cards and cash.

Property Registration Number H/529

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

What is the cancellation policy at Hotel Illa D'Or?

Hotel Illa D'Or offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Illa D'Or?

Yep, Hotel Illa D'Or is on Playa d'Albercuix. Fun beach activities include windsurfing and fishing.

Is there a spa on site at Hotel Illa D'Or?

Yep, there is an onsite spa at Hotel Illa D'Or. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Illa D'Or have a pool?

Hotel Illa D'Or has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8 PM (Seasonal outdoor pool open from March to October).

What luxury perks are available at Hotel Illa D'Or?

Hotel Illa D'Or features a full-service spa, a health club and 2 restaurants.

Does Hotel Illa D'Or serve breakfast?

Sure does, buffet breakfast is offered daily.

Is there a free airport shuttle available at Hotel Illa D'Or?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Illa D'Or?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Illa D'Or?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Illa D'Or?

No, only service animals are allowed.

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 518 out of 675 reviews
Rating 8 - Good. 128 out of 675 reviews
Rating 6 - Okay. 19 out of 675 reviews
Rating 4 - Poor. 6 out of 675 reviews
Rating 2 - Terrible. 4 out of 675 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - highly recommend
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly our favorite hotel, ever. Perfect blend of timeless/classic elegance, amenities and friendly, casual service. Feels old world and modern simultaneously. Splurge for teh balcony/sea view. Really makes for a great experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, friendly and professional, nothing was too much trouble. Superb breakfast buffet.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school class
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was very attentive the whole time which made my cycling holiday even more enjoyable. Spa downstairs was also nice and gym well equipped.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start, when somewhere is this wonderful it's difficult to pick out the stand out things when everything is a stand out thing! Staff are incredible and the true asset to this hotel, it's so obvious that they really love
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities, with helpful staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. Staff was helpful. So convenient for the pinewalk.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Lovely location
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property directly on the beach with wonderful food options.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Beautiful hotel
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
Electricity problems
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regular visitors. There are lots of returning guests. For a good reason. This is a wonderful hotel, spotless, modern yet full of character which is not easy to achieve. The staff are friendly, helpful and efficient in equal measure. You must go.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

As usual a super place for a holiday
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is really wonderful. The location is perfect, the staff is nice, breakfast is amazing. Overall really good value for money
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a special location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4-star hotel with nice location within walking distance to Pollenca.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and staff were very friendly.
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Lovely hotel in beautiful position
Stayed 1 night in Sep 2024