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The Promenade Pondicherry

4.0 star property

Photo gallery for The Promenade Pondicherry

Premium Room, 1 Double Bed, Sea View
Property amenity
Lobby
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$171
includes taxes & fees
17 June - 18 June

Explore the area

View map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001
  • Place, Pondicherry Lighthouse
    ‪1 min walk‬
  • Place, Pondicherry Promenade Beach
    ‪2 min walk‬
  • Place, Sri Aurobindo Ashram
    ‪7 min walk‬
  • Airport, Pondicherry (PNY)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed, Sea View

Premium Room, 1 Double Bed, Sea View

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Puducherry

The Promenade Pondicherry puts you in the heart of Puducherry, within steps of Pondicherry Promenade Beach and Pondicherry Museum. Highlights at this beach hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Serena Spa can include deep-tissue massages, Swedish massages, body scrubs and facials along with access to the steam room. The restaurant, BAY OF BUDDHA, serves barbecue and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Pondicherry Beach hotel include Rock Beach View Point and Bharathi Park.

What's nearby

  • Rock Beach View Point - 1 min walk - 0.1 km
  • Pondicherry Lighthouse - 1 min walk - 0.1 km
  • Pondicherry Promenade Beach - 2 min walk - 0.2 km
  • French War Memorial - 2 min walk - 0.2 km
  • Sri Aurobindo Ashram - 7 min walk - 0.6 km

Getting around

  • Pondicherry-Puducherry Station - 19 min walk
  • Pondicherry (PNY) - 19 min drive

Restaurants

  • ‪Coromandel Cafe - ‬4 min walk
  • ‪Bay Of Buddha - ‬1 min walk
  • ‪Adyar Ananda Bhavan - ‬5 min walk
  • ‪Le cafe - ‬1 min drive
  • ‪Surguru spot - ‬4 min walk

About this property

The Promenade Pondicherry

The Promenade Pondicherry offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at The Promenade Pondicherry. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puducherry hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Promenade Pondicherry offers 38 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Puducherry hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a steam room. The spa is open daily.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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3.9 out of 5, Good, 14 reviews
The price is NZ$123
includes taxes & fees
24 June - 25 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (INR 200 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (INR 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 806 for adults and INR 500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BAY OF BUDDHA
  • Blueline

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Front entrance ramp
  • Lift (456 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Promenade Pondicherry

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5500
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3500 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 806 for adults and from INR 500 for children
  • Airport shuttle fee: INR 5000 per room (one way)
  • Valet parking fee: INR 200 per day
  • Nearby parking fee: INR 200 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

Frequently asked questions

What is the cancellation policy at The Promenade Pondicherry?

The Promenade Pondicherry offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Promenade Pondicherry?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at The Promenade Pondicherry on 17 Jun 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Promenade Pondicherry?

Yep, The Promenade Pondicherry has uncovered valet parking for INR 200 per day. Onsite parking is limited.

Are there any beaches close to The Promenade Pondicherry?

The closest beach to The Promenade Pondicherry is Pondicherry Promenade Beach (0.1 km).

Is there a spa on site at The Promenade Pondicherry?

Yep, Serena Spa is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as deep-tissue massages.

Does The Promenade Pondicherry have a pool?

The Promenade Pondicherry has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at The Promenade Pondicherry?

The Promenade Pondicherry features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Promenade Pondicherry a romantic place to stay?

Ocean-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Promenade Pondicherry.

Does The Promenade Pondicherry serve breakfast?

Sure does, continental breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Promenade Pondicherry?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Promenade Pondicherry?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Promenade Pondicherry?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Promenade Pondicherry?

No, pets and service animals are not allowed.

The Promenade Pondicherry Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 157 reviews
Rating 8 - Good. 48 out of 157 reviews
Rating 6 - Okay. 34 out of 157 reviews
Rating 4 - Poor. 18 out of 157 reviews
Rating 2 - Terrible. 7 out of 157 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pragya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and beach view
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jayanth

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Yanana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Trine Kristin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to the beach and had a nice outdoor area.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pearl of a hotel in delightful Puducherry. Would gladly come here again!
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Hari

Liked: Cleanliness, staff & service, amenities
No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rikke

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, amenities
I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & caring staff
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, everything was walking distance. Loved the stay
Stayed 3 nights in May 2023
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall standard was high - the highlight though was the restaurant. Excellent food.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

nadarajah

Liked: Cleanliness, staff & service, room comfort

Excellent location on the promenade

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kottarappat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

asif

Liked: Cleanliness

Average hotel

Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Property needs to be upgraded.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Asha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Ttaveler

Over price , dirty and noisy
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Adarsh

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

nanda

Disliked: Cleanliness, amenities, property conditions & facilities
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Kamalakar

Liked: Staff & service
Disliked: Property conditions & facilities
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

shailen

Liked: Staff & service
Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Radhica

Disliked: Cleanliness, property conditions & facilities
The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
Stayed 3 nights in Jul 2022