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Mercure Ponta Delgada Azores

4.0 star property

Photo gallery for Mercure Ponta Delgada Azores

A water feature in a pool area with a view of outdoor seating and palm trees.
A hotel room with a desk, chair, bed, and a mirror.
A hotel room with a wooden floor, a dining table, two beds, a TV, and a balcony with a view of buildings.
A multi-story building with balconies, a courtyard, and a staircase.
A modern lounge area with sofas, tables, and a bar.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$414
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪7 min walk‬
  • Place, University of the Azores
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Classic Double Room (without Balcony)

A hotel room with a large bed, two bedside tables, a phone on one table, and a window with curtains.

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Superior)

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Family Room (Superior)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk with a computer, a chair, and a large window.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A modern hotel room with a large bed, a wooden desk, a chair, and a balcony with a view of the city.

Classic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room

A modern hotel room with a bed, bedside tables, a desk, a chair, and a wardrobe.

Privilege, Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Privilege Luxe)

A hotel room with a desk, chair, bed, and a mirror.

Double Room (Privilege Luxe)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Accessible

A double bed with white linens, two bedside tables with lamps, a phone, and a wall panel.

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Ponta Delgada

Mercure Ponta Delgada Azores places you in the centre of Ponta Delgada, steps from Ponta Delgada City Gates and within a short 5-minute stroll of Santuário do Senhor Santo Cristo dos Milagres. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, body treatments and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Enjoy the steam room and kids' swimming pool. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Ponta Delgada hotel include Ponta Delgada Marina and University of the Azores.

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.3 km
  • Ponta Delgada Marina - 7 min walk - 0.6 km
  • University of the Azores - 9 min walk - 0.8 km
  • Antonio Borges Garden - 9 min walk - 0.8 km
  • Ponta Delgada Harbour - 17 min walk - 1.5 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 10 min drive

Restaurants

  • ‪Gizi - ‬2 min walk
  • ‪O Roberto - ‬4 min walk
  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪A Tasca - ‬4 min walk

About this property

Mercure Ponta Delgada Azores

Mercure Ponta Delgada Azores offers its guests a kids' pool, an indoor pool, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Mercure Ponta Delgada Azores.

This 4-star Ponta Delgada hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2025
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Similar properties

Minibar, in-room safe, desk, soundproofing
Grand Hotel Açores Atlântico
Ponta Delgada
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,012 reviews
The price is NZ$522
includes taxes & fees
31 Aug - 1 Sept
Grand Hotel Açores Atlântico

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

What is the cancellation policy at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Ponta Delgada Azores?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Ponta Delgada Azores on 1 Sept 2026 start from NZ$414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Ponta Delgada Azores?

The closest beach to Mercure Ponta Delgada Azores is Praia do Populo (4.1 km).

Is there a spa on site at Mercure Ponta Delgada Azores?

There's no onsite spa, but this property does offer services like body scrubs and body treatments, as well as hot stone massages.

Does Mercure Ponta Delgada Azores have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores features an outdoor pool, an indoor pool and a steam room.

What makes Mercure Ponta Delgada Azores a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Ponta Delgada Azores.

Does Mercure Ponta Delgada Azores serve breakfast?

Yep, free buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Ponta Delgada Azores?

No, Mercure Ponta Delgada Azores does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Ponta Delgada Azores?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Ponta Delgada Azores?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Ponta Delgada Azores?

No, pets are not allowed.

Mercure Ponta Delgada Azores Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 74 out of 80 reviews
Rating 8 - Good. 5 out of 80 reviews
Rating 6 - Okay. 1 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, wonderful breakfast
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, friendly staff, close to everything, would stay there again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly and helpful staff, clean and modern room, and excellent location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location. Friendly staff and fantastic breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and even though it is a busy location, it is still quiet in the hotel. The breakfast that is included is very good and there are lots of choices. The team at the front desk were very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, lovely king size bed with a slight sea view. Breakfast was amazing, great selection. Spa and pool area was nice and kept clean. The staff were incredible! Couldn’t help enough, helping us with events on in the city and maps / guides. Overall a really brilliant stay. We didn’t want to come home!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the masseuse. They all bent over backwards to ensure we had the best time!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

NIKOLAUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Stayed 7 nights in Sep 2025