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Mercure Ponta Delgada Azores

4.0 star property
Hotel with an outdoor pool, steps from Ponta Delgada City Gates

Photo gallery for Mercure Ponta Delgada Azores

Exterior
Exterior
Privilege, Double Room
Double Room (Privilege Luxe)
Suite, 1 Double Bed

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$256
includes taxes & fees
11 Mar - 12 Mar

Explore the area

View map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪7 min walk‬
  • Place, University of the Azores
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪4 min drive‬

Room options

View all photos for Classic Double Room (without Balcony)

Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior)

Family Room (Superior)

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - queen
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Privilege, Double Room

Privilege, Double Room

Privilege, Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe)

Double Room (Privilege Luxe)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

About the area

Ponta Delgada

Mercure Ponta Delgada Azores places you in the centre of Ponta Delgada, steps from Ponta Delgada City Gates and within a short 5-minute stroll of Santuário do Senhor Santo Cristo dos Milagres. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, body treatments and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Enjoy the steam room and kids' swimming pool. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Ponta Delgada hotel include Ponta Delgada Marina and University of the Azores.

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.3 km
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk - 0.5 km
  • Ponta Delgada Marina - 7 min walk - 0.6 km
  • University of the Azores - 9 min walk - 0.8 km
  • Ponta Delgada Harbour - 16 min walk - 1.3 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 10 min drive

Restaurants

  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Restaurante Arriba - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Résvés - ‬2 min walk
  • ‪A Tasca - ‬4 min walk

About this property

Mercure Ponta Delgada Azores

Hotel with an outdoor pool, steps from Ponta Delgada City Gates
Mercure Ponta Delgada Azores offers its guests a kids' pool, an indoor pool, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Mercure Ponta Delgada Azores.

This 4-star Ponta Delgada hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2025
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

What is the cancellation policy at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Ponta Delgada Azores?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Ponta Delgada Azores on 11 Mar 2026 start from NZ$247.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Ponta Delgada Azores?

The closest beach to Mercure Ponta Delgada Azores is Praia do Populo (4.1 km).

Is there a spa on site at Mercure Ponta Delgada Azores?

There's no onsite spa, but this property does offer services like body scrubs and body treatments, as well as hot stone massages.

Does Mercure Ponta Delgada Azores have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores features an outdoor pool, an indoor pool and a steam room.

What makes Mercure Ponta Delgada Azores a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Ponta Delgada Azores.

Does Mercure Ponta Delgada Azores serve breakfast?

Yep, free buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Ponta Delgada Azores?

No, Mercure Ponta Delgada Azores does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Ponta Delgada Azores?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Ponta Delgada Azores?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Ponta Delgada Azores?

No, pets are not allowed.

Mercure Ponta Delgada Azores Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 45 reviews
Rating 8 - Good. 4 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 10 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alicia, Gallatin Gateway

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Orhideja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lyubov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025

8/10 Good

Eve

Travelled with family
Liked: Cleanliness, staff & service
New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Nargiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Dhrupad

Stayed 3 nights in Aug 2025

10/10 Excellent

Elisangela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025

10/10 Excellent

Ben

Stayed 7 nights in Jun 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig flott hotell. Spesiell takk til de ansatte som var utrolig hyggelige og hjelpsomme. Om jeg skal tilbake til Ponta Delgada skal jeg bo på dette hotellet igjen.
Stayed 1 night in Sep 2025

6/10 Okay

Fredrik

Liked: Staff & service, property conditions & facilities
Helt ok hotell. 3.5/5. Men med prisnivån hade man förväntat sig lite mer. Bra läge om man vill vara nära stan. Parkering fanns gratis inom ca 5-10min promenad. Ingen problem att få plats på eftermiddagar. Frukost var lite tråkig. Ok men inte mer. Fanns standardsakerna. Rummen ganska små men nya och rena. Fanns enbart kombinerad schampo/duschtvål och ingen conditioner i duschen. Vilken våning man får rum påverkar nog upplevelsen stort med. På våning 1 hade man haft poolen just utanför balkongen vilket kanske inte skulle vara så trevligt. Poolområdet var ok men inte så mycket grönska. Sedan dånande AC och fläktar från grannhusen. Men slutgiltigt. Ok hotell för någon dag om man vill bo i stan men för längre vistelse är det nog trevligare med något annat. En dag vid poolen skulle inte locka här. Priset gör också att man förväntat sig mer, hade varit rimligare om det låg kanske 30% lägre.
Stayed 7 nights in Sep 2025