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Aparthotel

Whales Bay Hotel

4.0 star property
Family-friendly aparthotel with full-service spa and health club

Photo gallery for Whales Bay Hotel

Terrace/patio
Apartment, 1 Bedroom (2 Adults + 2 Children)
Apartment, 2 Bedrooms (4 Adults + 2 Children)
Aerial view
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520
  • Place, São Vicente Ferreira Natural Pools
    ‪10 min walk‬
  • Place, Ponta Delgada City Gates
    ‪16 min drive‬
  • Place, Ponta Delgada Harbour
    ‪16 min drive‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 149 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About the area

Ponta Delgada

A family-friendly stay in Ponta Delgada awaits you at Whales Bay Hotel. You'll be 6 km (3.7 mi) from Batalha Golf Course and 12.4 km (7.7 mi) from Antonio Borges Garden. Highlights at this aparthotel include a full-service spa, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features an LED TV with cable channels, along with a lanai, a sofa bed and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. An espresso maker, a safe and a hairdryer are also available. Limited housekeeping is available. .A day of pampering at Wet Zone can include massages along with access to the hot tub. Enjoy the gym, steam room, seasonal outdoor swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Ponta Delgada aparthotel include Ponta Delgada City Gates and Praia do Populo.
View more Aparthotels in Ponta DelgadaOpens in a new window

What's nearby

  • São Vicente Ferreira Natural Pools - 10 min walk - 0.9 km
  • Antonio Borges Garden - 14 min drive - 11.5 km
  • Ponta Delgada City Gates - 16 min drive - 12.3 km
  • Ponta Delgada Harbour - 16 min drive - 13.0 km
  • Lagoa das Sete Cidade - 32 min drive - 20.3 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 18 min drive

Restaurants

  • ‪Burger King - ‬15 min drive
  • ‪Restaurante da Associação Agricola de São Miguel - ‬12 min drive
  • ‪McDonald's - ‬15 min drive
  • ‪4 Platanos - ‬9 min drive
  • ‪O Pescador - ‬11 min drive

About this property

Whales Bay Hotel

Family-friendly aparthotel with full-service spa and health club
Whales Bay Hotel offers its guests a full-service spa, a health club, and a steam room. Public spaces have free WiFi. A seasonal outdoor pool, spa services, and a terrace are also featured at the family-friendly Whales Bay Hotel. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Ponta Delgada aparthotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and a safe. Rooms open to lanais. This individually furnished accommodation has separate sitting areas and includes double sofa beds. LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a limited basis.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Massage
  • Pool loungers
  • Seasonal outdoor pool
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free cot
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Mixer
  • Toaster
  • Toaster oven

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Lanai
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Mini golf
  • Shopping
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 9:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

What is the cancellation policy at Whales Bay Hotel?

Whales Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Whales Bay Hotel?

Yep, Whales Bay Hotel has a free self car park.

Are there any beaches close to Whales Bay Hotel?

The closest beach to Whales Bay Hotel is Praia do Populo (9.6 km).

Is there a spa on site at Whales Bay Hotel?

Yep, Wet Zone is available for guests. You'll enjoy services like massages.

Does Whales Bay Hotel have a pool?

Whales Bay Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:30 PM (Seasonal outdoor pool open from May 01 to October 31).

What makes Whales Bay Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Whales Bay Hotel.

Is Whales Bay Hotel family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Whales Bay Hotel is a hit with families.

Is there a free airport shuttle available at Whales Bay Hotel?

No, Whales Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Whales Bay Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Whales Bay Hotel?

No, only service animals are allowed.

Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 94 out of 114 reviews
Rating 8 - Good. 14 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Masood

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel, and service. Not that flexible about check in/out times
Stayed 3 nights in Sep 2025

10/10 Excellent

Bernard

Liked: Cleanliness, room comfort

Pleasant stay

Good facilities incl a heated pool.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Whales Bay hotel is highly recommended. The place was very nice and clean. We enjoyed swimming in the pool and even got into the jacuzzi for a few minutes. The location is nice also as it is out in a quieter area but still only about 25 minutes t Ponta Delgada. The only thing missing was a nice breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we really love the place- love the tranquility and scenery
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful experience with a great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, room comfort
Great stay…quiet. Kids loved the pool.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ludgero

Liked: Cleanliness, property conditions & facilities
Amazing property with very friendly staff. Perfect for families with young children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Avelino

Travelled with group
Liked: Cleanliness, room comfort
Muito bom bela escolha
Stayed 4 nights in Aug 2025

10/10 Excellent

Anabela Anhanha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay in the hotel for two weeks and enjoy every single moment. Nice place very clean. Staff Very polite, courteous, and professional. definitely it’s a place to go back. Enjoy the pool.
Stayed 17 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has air conditioning
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, friendly always ready to help. We were with a 2 1/2 year old grandson and he wet his bed and they came and replace the sheets no questions asked. Manager was a great friendly person always asking us if all was well and if we needed anything. We will definetly go back the next time in Sao Miguel.
Stayed 11 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly. Ensure you rent a care if you are at this property.
Stayed 7 nights in Jun 2025

10/10 Excellent

MTCH AG

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Alireza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.
Stayed 14 nights in May 2025

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!
Stayed 3 nights in May 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ion

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Stayed 6 nights in Sep 2024

8/10 Good

Mariana

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Stayed 2 nights in Aug 2024

10/10 Excellent

madiha

Liked: Cleanliness, property conditions & facilities
Absolutely the best stay we had in Portugal!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024