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Hotel Palü

3.5 star property
Ski hotel with 2 restaurants and full-service spa

Photo gallery for Hotel Palü

Sports massages
Standard Double Room, Mountain View
Lounge
Garden
Sports massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa
  • Laundry
  • Housekeeping

Explore the area

View map
Via da Bernina 17, Pontresina, 7504
  • Place, Val Roseg
    ‪2 min drive‬
  • Place, Lake St. Moritz
    ‪10 min drive‬
  • Place, Signal Gondola
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed, Mountain View, Mountainside

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Single Room, 1 Queen Bed, Mountain View, Mountainside

Highlights

Heating
TV
Private bathroom
Bathrobes
Hairdryer
Daily housekeeping
In-room safe
Wardrobe
Heating
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
Television
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Private bathroom
Bathrobes
Hairdryer
Daily housekeeping
In-room safe
Wardrobe
Heating
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
Television
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | View from room

Deluxe Double Room, Balcony, Mountain View

Highlights

Balcony
Heating
TV
Sofa bed
Private bathroom
Bathrobes
Hairdryer
Daily housekeeping
Balcony
Heating
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Mountain View

Family Room, 2 Bedrooms, Mountain View

Family Room, 2 Bedrooms, Mountain View

Highlights

Separate sitting area
Heating
TV
2 bedrooms
Private bathroom
Bathrobes
Hairdryer
Daily housekeeping
Separate sitting area
Heating
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
  • 45 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Panoramic Double Room, Balcony, Mountain View

Highlights

Balcony
Heating
TV
Private bathroom
Bathrobes
Hairdryer
Daily housekeeping
In-room safe
Balcony
Heating
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

About the area

Pontresina

Hotel Palü places you steps from Alp Languard and within a 15-minute stroll of Alpin Museum. Highlights at this ski hotel include 2 restaurants, a full-service spa and a bar/lounge. .The restaurant, Crap da Fö, serves barbecue and is open for lunch and dinner. Enjoy the gym, Hot tub and sauna as well as access to free bike hire. Business amenities include a meeting room and conference space. Other amenities include spa services, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of train drop-off service. .In the area of this 3.5-property class Pontresina hotel, you'll find Lake St. Moritz.

What's nearby

  • Val Roseg - 2 min drive - 1.8 km
  • Morteratsch Glacier - 6 min drive - 6.6 km
  • St. Moritz Leaning Tower - 10 min drive - 10.1 km
  • Lake St. Moritz - 10 min drive - 10.5 km
  • Signal Gondola - 12 min drive - 12.2 km

Getting around

  • Pontresina Station - 2 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬7 min drive
  • ‪Morteratsch Hotel Restaurant - ‬6 min drive
  • ‪Kulm Country Club Bar - ‬10 min drive
  • Panoramarestaurant Muottas Muragl
  • ‪Nostra Pizzeria - ‬12 min walk

About this property

Hotel Palü

Ski hotel with 2 restaurants and full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Palü helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. This ski hotel also offers a sauna and a fitness centre.

This 3.5-star Pontresina hotel is smoke free.

  • 56 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1967
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Palü offers 56 accommodations with a safe and complimentary bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages.

Similar properties

Front of property
Hotel Saratz Pontresina Mountain Resort & Spa
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 103 reviews
The price is NZ$613
includes taxes & fees
9 Nov - 10 Nov
Hotel Saratz Pontresina Mountain Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Train station drop-off shuttle (surcharge)
  • Ski shuttle nearby
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Crap da Fö
  • Palü Restaurant

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Palü Pontresina
Palü Pontresina
Palü
Hotel Palü Hotel
Hotel Palü Pontresina
Hotel Palü Hotel Pontresina

Frequently asked questions

What is the cancellation policy at Hotel Palü?

Hotel Palü offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Palü?

Onsite parking is limited.

Is there a spa on site at Hotel Palü?

Yep, there is an onsite spa at Hotel Palü. You'll enjoy services like sports massages.

Is Hotel Palü family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Palü is a hit with families.

Is there a free airport shuttle available at Hotel Palü?

No, Hotel Palü does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palü?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palü?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Palü?

Furry friends are welcome at Hotel Palü, with food and water bowls on offer.

Is there a golf course on site at Hotel Palü?

There is a golf course next to Hotel Palü.

Hotel Palü Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful , clean and very close to bus stop. The shuttle service was great. The spa is amazing. Very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackson

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

10/10 Excellent

Dorthe Fredsgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely young couple getaway

The hotel is modern yet cozy. Spa area is fantastic, the restaurant & free breakfast were great! Nice staff but English was a little spotty. No one told us they had a shower room in the luggage storage area so if you need to rinse before you takeoff and leave the area after checkout you can do so! We also didn't know there was a gym. Little cumbersome to walk to and from town if you miss the limited bus right outside the hotel, but lovely walk nonetheless. Overall highly recommend
Stayed 5 nights in Dec 2017

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr professionell, alles sauber und und freundliches Personal. Restaurant Spitzenklasse mit Eigenproduktionen mit sensationeller Preis Leistungs Verhältnis. Geschäftsführer immer present, aufmerksam und freundlich. Top
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

patrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr gut geführtes Hotel in Pontresina, ich komme gerne wieder
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Zimmer, modern. Die Speiseauswahl ist sehr breit (positiv), und auch super Qualität. Wir haben diverse Menüs probiert und alles war sehr lecker.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles und sehr charmantes Hotel. Gerne wieder
Stayed 1 night in Apr 2024

10/10 Excellent

Maristela

Stayed 1 night in Feb 2024

10/10 Excellent

NATASHIA LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super Hotel mit nettem Personal

Das Hotel war für eine Nacht super. Leider waren zu unserem Zeitraum nur noch die älteren Zimmer verfügbar, was für eine Nacht ganz okey war. Das nächste mal werde ich die neue Zimmerkategorie ausprobieren. Der Service und Freundlichkeit des Personals war sehr nett. Kommen gerne wieder hierher. Auch eine Super Ausgangslage für Wanderungen im Sommer wie auch zur jetzigen Jahreszeit.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Essen
Stayed 2 nights in Oct 2023

10/10 Excellent

sascha

Stayed 1 night in Feb 2023

10/10 Excellent

Filippo

Stayed 1 night in Feb 2023

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Privilégier la partie neuve de l’hôtel qui dispose de chambres récentes. Excellents petit déjeuner et restaurant.
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welness war wegen corona voll. Sonst sehr angenehmes Hotel
Stayed 1 night in Jan 2022

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Sport-Hotel

Tolles Hotel direkt an der Loipe, den Winterwanderwegen und der Bushaltestelle.
Stayed 2 nights in Jan 2022

8/10 Good

Luzius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

Inti

Stayed 2 nights in Sep 2021