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4.5 out of 5

"Excellent room, value for money. Easy walking distance to various dining and entertainment. Loved the spa bath, would visit again. " More

By a verified traveller on Fri 15 Mar 2024

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Hotel Description

Regal Port Douglas places you steps from Macrossan Street and within a short 5-minute stroll of Port Village Shopping Centre. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

This hotel offers free WiFi in public areas, a library, and a terrace. Other amenities include laundry facilities, a computer station, and barbecue grills. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Port Douglas hotel include Four Mile Beach and Flagstaff Hill.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regal Port Douglas ratings based on 157 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Regal Port Douglas

Everyone (70) Couples (79) Family (9)
5 out of 5
Excellent room, value for money. Easy walking distance to various dining and entertainment. Loved the spa bath, would visit again.

Posted by on 15 Mar. 2024

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4 out of 5

Posted by on 29 Nov. 2023

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Comment from Hotel Management

8 Jan. 2024 by Kim

Hi Cheryl, Thanks for your review. We're glad that you enjoyed your stay.

4 out of 5
Loved the mini kitchen ; made our own coffee and toast

Posted by on 20 Oct. 2023

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4 out of 5
Close to everything in main Rd .Didn’t like the spa bath in room and the way the water went everywhere when you showered. Also the tiny little area to do tea and coffee in.Otherwise the property was good and staff friendly .

Posted by on 16 Oct. 2023

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4 out of 5
Although very close to the Main Street and local activities, we found the Regal Port Douglas to very quiet and relaxing. It provided an excellent base for our holiday activities or for a quiet time by the pool or on our balcony and in our private jacuzzi. We would certainly recommend the the Regal Port Douglas

Posted by on 16 Jul. 2023

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Comment from Hotel Management

20 Jul. 2023 by Kim

Hi Jim, Thanks for sharing your experience staying at the Regal. We're glad that you enjoyed your stay. Kindest, Kim

4 out of 5
We stayed in a king spa room. Perfectly adequate for my husband and I. Only negative was it was a little dark in the room and we had to have the lights on during the day but it had everything we needed , was clean and comfortable and we would stay here again as it was centrally located for shops beach , bars. Staff were friendly and helpful. The pool was smaller than depicted in the photos but as we don’t have kids, it suited our needs. The is a little dated but charming.

Posted by on 8 Jun. 2023

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4 out of 5
Very well located to walk everywhere.

Posted by on 30 May 2023

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4 out of 5
The room was very cosy and had a good lay out. Convenient to the beach and the restaurants. Mattresses were too hard for us, so we weren't rested to well and the swimming pool, however beautiful it is way smaller in real life than it looks on the photos.

Posted by on 14 May 2023

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Comment from Hotel Management

22 May 2023 by Kim

HI Jenny, Thanks for staying with us. We're glad that you enjoyed your stay and thank you for the feedback.Kind regards, Kim

4 out of 5
This property was an excellent place to stay handy for shopping, restaurants, the secure car parking is great so was the free ice maker in the hallway for the keeping our drinks cold. The pool was kept immaculate and general accommodation was superior. Staff were excellent in every regard. The room was large so was the shower and plenty of hot soft water for bathing. Our one concern was the bed .......so hard we love a soft bed, however it was a king size giving plenty of room to move around.

Posted by on 28 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by Kim

Hi John, Thank you for sharing your experience we really appreciate your comments. We're glad that you enjoyed your stay with us and look forward to seeing you again and we can add a soft mattress topper to the bed, just let us know next time you book. All the best, Kim

5 out of 5

Posted by on 4 Jan. 2023

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Property Features

Regal Port Douglas offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Regal Port Douglas. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Douglas hotel.

  • 47 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Regal Port Douglas offers 47 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Regal Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 5 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No lifts
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 5 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 28 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Regal
  • Regal Hotel Port Douglas
  • Regal Port Douglas
  • Regal Port Douglas Hotel Port Douglas
  • Regal Port Douglas Hotel
  • Regal Port Douglas Hotel
  • Regal Port Douglas Port Douglas
  • Regal Port Douglas Hotel Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.