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3.7 out of 5

"I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was " More

By a verified traveller on Wed 10 Jan 2024

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Hotel Description

At Koala Tree Motel you'll be within just a 15-minute stroll of Douglas Vale Historic Homestead & Vineyard and Kooloonbung Creek Nature Park. Highlights at this motel include an outdoor swimming pool, free self parking, and a free airport shuttle.

This pet-friendly motel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of an airport shuttle.

Sights within a 15-minute walk of this Port Macquarie motel include Port Macquarie Historic Cemetery and Woregore Nature Reserve.

Standard Room, Non Smoking, Kitchenette (Double Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$138* Per night/room 17 Apr. - 18 Apr.

Deluxe Room, Non Smoking, Kitchenette (Deluxe Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchenette (The Overnighter)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit Weekly Rate)

Bed Count 5 Twin Beds Maximum Occupancy 6 Max

Deluxe Room, Non Smoking, Kitchenette (Deluxe Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchenette (Twin Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Koala Tree Motel ratings based on 323 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Koala Tree Motel

Everyone (143) Couples (80) Business (1) Family (96) Other (1)
4 out of 5
Waiting to check in

Posted by on 4 Mar. 2024

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2 out of 5
Booked this room for one of our truck drivers traveling from ACT, he arrived at approx. 8:30pm. We were charged an extra $30 for "late check in" and by late check in I mean the rude guy at the desk had to text him the key code to enter his room, rather than tell him in person. Absolutely ridiculous. Maybe think about texting the late check ins their code before you leave work if you're going to charge people $30 for an sms. No where on Wotif or the Koala Tree website does it say anything about a late check in fee. Will never stay here again and tell everyone who will listen this story.

Posted by on 27 Feb. 2024

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4 out of 5
The rooms were nice

Posted by on 20 Feb. 2024

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4 out of 5
I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was

Posted by on 10 Jan. 2024

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3 out of 5

Posted by on 5 Jan. 2024

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4 out of 5
Clean comfortable room, recently renovated bathroom, basic kitchen. It’s just a short drive to any amenities

Posted by on 28 Dec. 2023

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1 out of 5
It’s worth I have been saying my life. They took deposit $200- without notice they charged $459- one night. I have been asking receipt so James Danton General Manager The Koala Tree Motel [I have no responsibility to do that so I will make you a reprint and send that as a photo for just $10.] If you staying need receipts cost will be $10- I never received original receipt. If someone takes up the challenge of staying overnight, I would like to respect that person's challenge.

Posted by on 20 Nov. 2023

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4 out of 5
Nice

Posted by on 13 Nov. 2023

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5 out of 5

Posted by on 10 Oct. 2023

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3 out of 5
Attitude, outdated set up.

Posted by on 8 Oct. 2023

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. An outdoor pool, a terrace, and barbecue grills are also featured at Koala Tree Motel. Self parking is free. This 4-star Port Macquarie motel is smoke free.

  • 20 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Koala Tree Motel offers 20 air-conditioned accommodations with DVD players and minibars. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • Plasma television
  • DVD player
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 25 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 8:00 PM
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koala Tree Motel
  • Koala Tree Motel Port Macquarie
  • Koala Tree Port Macquarie
  • Koala Tree Hotel Port Macquarie
  • Koala Tree Motel Motel
  • Koala Tree Motel Port Macquarie
  • Koala Tree Motel Motel Port Macquarie
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.