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4.5 out of 5

"Great views of beach. Disappointed that the spa pool and sauna closed at 8.45pm. " More

By a verified traveller on Tue 06 Jul 2021

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Hotel Description

At Mantra The Observatory you'll be within steps of Port Macquarie Astronomical Association Observatory and Town Beach. Highlights at this beach aparthotel include a restaurant, an indoor swimming pool, and free self parking.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a balcony, and a hair dryer. An iron/ironing board and designer toiletries are also available. Weekly housekeeping is available.

The seafood restaurant, Scampi's Seafood, is open for lunch and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the spa tub and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities.

Sights within a 10-minute walk of this 3.5-star Port Macquarie aparthotel include Mid North Coast Maritime Museum and Oxley Beach.

Ocean View Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$212* Per night/room 27 Jul. - 28 Jul.

1 Bedroom Courtyard View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Ocean view Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Park View apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Ocean View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra The Observatory ratings based on 442 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra The Observatory

Everyone (208) Couples (167) Family (63)
4 out of 5
Great views of beach. Disappointed that the spa pool and sauna closed at 8.45pm.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Lloyd

Thank you for your feedback

4 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Lloyd

Thank you for your feedback

2 out of 5
The internet was worse than dial-up the whole four days I was there. And I was there for business purposes. Useless.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

23 Jul. 2021 by Lloyd

We are very sorry to hear of your experience. Thank you for the feedback

3 out of 5

Posted by on 24 Jun. 2021

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Comment from Hotel Management

23 Jul. 2021 by Lloyd

We are very sorry to hear of your experience. Thank you for the feedback

5 out of 5
We have stayed here many times and are always pleased to do so. Unfortunately on this occasion the restaurant Scampis had altered its opening hours and we had to visit the Bowling Club for dinner where we had a very acceptable dinner.

Posted by on 19 Jun. 2021

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3 out of 5
It is old

Posted by on 13 Jun. 2021

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Comment from Hotel Management

23 Jul. 2021 by Lloyd

We are very sorry to hear of your experience. Thank you for the feedback

5 out of 5
Great service, great location and new view of the ocean

Posted by on 4 Jun. 2021

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4 out of 5
I like where the Observatory is situated not to far from the centre of Port and just off the beach where you can walk along the beachfront and soak up the atmosphere of the ocean and those surfing.

Posted by on 3 Jun. 2021

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5 out of 5

Posted by on 3 Jun. 2021

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4 out of 5
great position and views from the property and good facilities at The Observatory, indoor pool was very good.

Posted by on 2 Jun. 2021

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Property Features

Mantra The Observatory offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mantra The Observatory also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Port Macquarie aparthotel is smoke free.

  • 85 guestrooms or units
  • 7 levels
  • 3 buildings
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mantra The Observatory offers 85 accommodations with designer toiletries and hair dryers. Rooms open to balconies. Flat-screen televisions come with digital channels. This Port Macquarie aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Scampi's Seafood - This seafood restaurant serves lunch and dinner.

Milkbar Town Beach - This café serves breakfast only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7 PM
  • Saturday - Sunday: 8 AM - 7 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7 PM
  • Saturday - Sunday: 8 AM - 7 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Observatory Hotel
  • Observatory Hotel Port Macquarie
  • Observatory Port Macquarie
  • Observatory Resort Port Macquarie
  • The Observatory Hotel Port Macquarie
  • Observatory Aparthotel Port Macquarie
  • Observatory Aparthotel
  • Mantra Observatory Hotel Port Macquarie
  • Mantra Observatory Hotel
  • Mantra Observatory Port Macquarie
  • Mantra Observatory
  • Mantra Observatory Aparthotel Port Macquarie
  • Mantra Observatory Aparthotel
  • Mantra The Observatory Aparthotel
  • Mantra The Observatory Port Macquarie
  • Mantra The Observatory Aparthotel Port Macquarie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.