2/10 Terrible
Jana
Travelled with family
28 Dec 2025
Our stay at the Mantra Aqua in Nelson Bay felt like an absolute scam.We had booked two nights in a superior resort view room and what we got was a neglected,dirty,grimy and mouldy appartment that overlooked a construction site. We were shocked that this apartment is even rented out as it had so much wrong with it. To top it off,our balcony sat right over the communal smoko corner for staff and residents so none of the ‘we are a smoke free complex’…unbelievable.
When approached about the state of the apartment,staff responded that ‘the photos on our website are only indicative and perhaps next time we should not book with Wotif,but with them directly so they can give us a room that is more to our taste’,go figure…We are absolutely appalled by what happened to us-please read this before you book as we are sure this is a known issue with resort staff.
We feel betrayed and scammed and would never stay at the Mantra Aqua again!!!




Jana
Stayed 2 nights in Dec 2025































