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Bela Vista Hotel & SPA - Relais & Châteaux

5.0 star property
Luxury hotel on the beach, with seasonal outdoor pool
Luxury hotel on the beach, with seasonal outdoor pool
VIP Access

Photo gallery for Bela Vista Hotel & SPA - Relais & Châteaux

Front of property - evening/night
Exterior
2 bars/lounges, swim-up bar, poolside bar
Property amenity
Junior Suite, Sea View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service
  • Gym
The current price is NZ$1,024
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Avenida Tomás Cabreira, Praia da Rocha, Portimão, 8500-820
  • Rocha Beach
    ‪2 min walk‬
  • Portimão Marina
    ‪13 min walk‬
  • Vau Beach
    ‪3 min drive‬
  • Portimao (PRM)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | View from room

Junior Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
12 bedrooms
Select Comfort bed
Blackout curtains
Rainfall showerhead
Private bathroom
  • 41 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
12 bedrooms
Blackout curtains
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

12 bedrooms, Select Comfort beds, minibar, in-room safe

Classic Double or Twin Room

Highlights

Individually decorated
Air conditioning
Smart TV
12 bedrooms
Blackout curtains
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View

Premium Double Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
12 bedrooms
Blackout curtains
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
12 bedrooms
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • 41 sq m
  • 3 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View

Suite, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Smart TV
12 bedrooms
Select Comfort bed
Blackout curtains
  • 64 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

Highlights

Individually decorated
Air conditioning
Smart TV
12 bedrooms
Blackout curtains
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, Partial Ocean View

Premium Double or Twin Room, Partial Ocean View

Premium Double or Twin Room, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Smart TV
12 bedrooms
Blackout curtains
Select Comfort bed
Rainfall showerhead
  • 31 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Smart TV
12 bedrooms
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • 12 bedrooms
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Portimão

A luxury stay in the heart of Portimão awaits you at Bela Vista Hotel & SPA - Relais & Châteaux. You'll be 0.3 km (0.2 mi) from Rocha Beach and 8.9 km (5.5 mi) from Slide and Splash Water Park. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Bela Vista Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The fine-dining restaurant, Vista Restaurante, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and sauna. Business amenities include a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Praia da Rocha hotel include Marina de Lagos and Carvoeiro Beach.

What's nearby

  • Rocha Beach - 2 min walk - 0.2 km
  • Três Castelos Beach - 9 min walk - 0.7 km
  • Algarve Casino - 11 min walk - 1.0 km
  • Portimão Marina - 13 min walk - 1.1 km
  • Vau Beach - 3 min drive - 2.2 km

Getting around

  • Portimao Station - 10 min drive
  • Faro (FAO-Faro Intl.) - 56 min drive

Restaurants

  • ‪Adris Restaurante Lounge - ‬2 min walk
  • ‪Coffeine & Brunch - ‬2 min walk
  • ‪Hollywood Steak House - ‬1 min walk
  • ‪Croke Park Bar - ‬2 min walk
  • ‪Cletonina - ‬1 min walk

About this property

Bela Vista Hotel & SPA - Relais & Châteaux

Luxury hotel on the beach, with seasonal outdoor pool
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bela Vista Hotel & SPA - Relais & Châteaux such as a seasonal outdoor pool and a fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a sauna, a rooftop terrace and a garden. Parking is available for a fee.

This 5-star Portimão hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1918
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Bela Vista Hotel & SPA - Relais & Châteaux offers 38 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature Select Comfort mattresses. Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Portimão hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bela Vista Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Portuguese, Spanish

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4.7 out of 5, Exceptional, 1,012 reviews
The price is NZ$643
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Vista Restaurante

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Library
  • Piano
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1918
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 02 January and 03 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are available for EUR 200 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Rollaway bed fee: EUR 200 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number 4393

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bela Vista Adults Only
Bela Vista Adults Only Portimao
Bela Vista Hotel Adults Only
Bela Vista Hotel Adults Only Portimao
Bela Vista Hotel Relais Châteaux Portimao
Bela Vista Hotel Relais Châteaux
Bela Vista Relais Châteaux Portimao
Bela Vista Relais Châteaux
Bela Vista Hotel Spa Adults Only
Bela Vista & Relais & Chateaux
Bela Vista Hotel SPA Relais Châteaux
Bela Vista Hotel & SPA - Relais & Châteaux Hotel
Bela Vista Hotel & SPA - Relais & Châteaux Portimão
Bela Vista Hotel & SPA - Relais & Châteaux Hotel Portimão

Frequently asked questions

What is the cancellation policy at Bela Vista Hotel & SPA - Relais & Châteaux?

Bela Vista Hotel & SPA - Relais & Châteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bela Vista Hotel & SPA - Relais & Châteaux?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Bela Vista Hotel & SPA - Relais & Châteaux on 27 Sept 2025 start from NZ$1,015.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bela Vista Hotel & SPA - Relais & Châteaux?

Yep, Bela Vista Hotel & SPA - Relais & Châteaux has a self car park with in/out privileges for EUR 20 per day.

Are there any beaches close to Bela Vista Hotel & SPA - Relais & Châteaux?

Yep, Bela Vista Hotel & SPA - Relais & Châteaux is a short 4-minute walk from Rocha Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Bela Vista Hotel & SPA - Relais & Châteaux?

Yep, Bela Vista Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Bela Vista Hotel & SPA - Relais & Châteaux have a pool?

Bela Vista Hotel & SPA - Relais & Châteaux has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:30 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Bela Vista Hotel & SPA - Relais & Châteaux?

Bela Vista Hotel & SPA - Relais & Châteaux features a full-service spa, 2 bars and golf lessons. All guestrooms come with Select Comfort beds, 24-hour room service and espresso makers.

What makes Bela Vista Hotel & SPA - Relais & Châteaux a romantic place to stay?

Couples spa treatments and a Michelin-starred restaurant, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Bela Vista Hotel & SPA - Relais & Châteaux.

Is there a free airport shuttle available at Bela Vista Hotel & SPA - Relais & Châteaux?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Bela Vista Hotel & SPA - Relais & Châteaux?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bela Vista Hotel & SPA - Relais & Châteaux?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bela Vista Hotel & SPA - Relais & Châteaux?

No, pets are not allowed.

Is there a golf course on site at Bela Vista Hotel & SPA - Relais & Châteaux?

There is a golf course next to Bela Vista Hotel & SPA - Relais & Châteaux.

Bela Vista Hotel & SPA - Relais & Châteaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 180 reviews
Rating 8 - Good. 33 out of 180 reviews
Rating 6 - Okay. 10 out of 180 reviews
Rating 4 - Poor. 4 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property set on a cliff overlooking the sea. The service was outstanding with incredibly beautiful decor. Thank you!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The preservation of the original home and its fine architecture, Brazilian wood, and gorgeous hand painted tiles was meticulous and made for a very special stay. We really enjoyed the incredible presentation of our salt crusted sea bass at dinner. The service and food were top notch. We were also delighted with our gracious room upgrade, bottle of champagne upon arrival. Delightful property!
Stayed 2 nights in Oct 2024

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a special hotel. The mansion is stunning. The staff are wonderful. The experience at breakfast is amazing. The ladies in the morning do a wonderful job. If you drive make sure you know the code to enter the road in front of the hotel which I missed on the introductory email unfortunately. That is important as you can’t access the road without it. As you drive up you wonder about your choice given the immediate surroundings but once you enter the driveway and mansion all is well. Great experience. If you go you MUST do a private boat tour of the coast with Alvor Boat Trips. This is a requirement!
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely but the surrounding area was just awful tshirt shops and cheap tourist shops.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the beach. Great view. Lovely property
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and quality of this hotel is incredible. I would recommend Bela Vista to anyone who wants a true 5-star experience. I can’t wait to come back. Better than many of the 5-star hotels I’ve stayed at around the US.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No sure how this place got its 5 star or maybe its been paying to retain it since 1881 since the conditions of these hotel rooms would suggest that was when it was last renovated, or even cleaned. Upon arrival, you are met with a bombarding strip of drunk loud tourists which the hotel imagines you’ll leave behind once they close an open bared gate. Dont let that fool you, drum and bass are still banging through well into your confined jail cell. 350sq ft has miraculously translated to 200sq ft here at Bela Vista. It makes sense why they dont issue refunds, without the blown out lighting and what I’d assume is facetune for the hospitality challenged, all guest will be rushing out the door when they lay down for a goods night rest only to be met with stains on their pillows. 10/10 would not recommend
Stayed 3 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special place: grown-up, sophisticated and the very opposite of a chain. A short walk down to the huge beach. And, a haven from the craziness of the street on the other side of the elegant gates. The breakfast bar is extraordinary. Staff were wonderful and couldn't do enough for us. I rarely say this, as the world is big, but we will be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best hotel I’ve ever experienced.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so pleasant and accommodating, the view was spectacular, the breakfast a total delight, we would recommend this hotel!
Stayed 4 nights in Jun 2024

10/10 Excellent

Chad, Milford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! A stunning oasis with attention to detail. We will definitely be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Bela Vista! The staff went above and beyond to make us feel comfortable from the second we arrived. Portimão itself is perhaps a little more touristy than other cities in the Algarve, but Bela Vista felt like an oasis away from this. We absolutely LOVED the daily breakfast, pool facilities, and Vista Restaurant - this was the best meal we’ve ever had in our lives!
Stayed 3 nights in Jun 2024

6/10 Okay

Kiran

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent Service from all the staff. At the price we expect Four Seasons esk service and we got this. Major issue was NO HOT WATER FOR 3 DAYS. Luke warm water. This must have been an on going issue and we were kindly given a room night complementary.
Stayed 3 nights in Apr 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service with a smile

Wonderful hotel, with the best service experience ever. High end but in no way stuffy. Great food, wonderful aspect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shamsudin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star property with amazing decor and feel. The staff strived for excellence and delivered. Superb hospitality and sophisticated ambience. Highly recommend if you are visiting Portimão
Stayed 3 nights in Dec 2023

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely as was most of the staff. I had an unfortunate experience as because I booked through Travelocity instead of direct that I was made to feel from a male staff receptionist that I was not important. A second booking for my son did not get through (my fault). When my son booked the hotel across the street I was told the would not accommodate him as my guest. Very glad that his name was on my room instead. Bottom line book directly with this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

shashi

Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023

8/10 Good

Soha

Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic and beautiful hotel

A stunning historic hotel in a beautiful location. We ate breakfast on the patio - amazing breads & treats at the table and a full European breakfast buffet as well. Everything here is elegant and well-done.
Stayed 1 night in Apr 2023