6/10 Okay
Verified traveller
5 Dec 2023
Liked: Cleanliness, room comfort
Sounded good in theory, but I won't be coming back
Clean place, run by nice people, but overall more like 3,5 than 4 stars. The jacuzzi on the roof is lovely, but the pool facilities in the other hotel that guests have access are small and not very clean. The cooking facilities were very helpful, especially as restaurants in Porto Moniz are of poor quality, but beware of ants in the apartment - all food needs to be locked away carefully. The breakfast in the hotel next door is good and pretty varied (including custom cooked pancakes or omelettes), overlooking the ocean - my favourite part of the stay.
This is not the hotel's fault, but a note to future visitors: do not come to Porto Moniz without a car, as public transport is non-existent and there are limited things to do from here (you also can't get Bolt, just regular, more expensive taxis). As the weather wasn't good enough for swimming and it turned out most of the local hiking paths were closed due to a recent wild fire, we decided to cut short our trip and return to Funchal half way through. The regular person at reception was great, but when we were leaving someone else was covering & must not have processed our check out properly, as three days later I was being called up by the hotel, asking me where I was and demanding payment for mini bar items, which we had settled when we left...
Verified traveller
Stayed 6 nights in Nov 2023