Portsea all inclusive resorts

The receptionist (asia gal without glasses) wasn't too happy to help at all. Quite rude and no smile, not helpful at all. Waratah Suite is single level, huge dinning table and a well equipped kitchen. We had a pleasant 4 days 3 nights stay. Wish the receptionist is more professional to upkeep a high standard of this hotel.

My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times.

Great place to stay when working down the Peninsula. Friendly staff with easy check in and everything you need for an enjoyable stay. Would definitely visit again.