Welcomed by friendly and knowledgeable lady, shown to our room, she offered to take our bags and apologized as we were on the top floor, lovely clean room, nice selection of tea and coffee plus biscuits, toiletries in the bathroom, bed was comfy and we slept well. Breakfast in the morning was delicious, my daughter joined us (for an extra fee) but it was no problem to add and extra person, they rearranged the seating to accommodate us. All in all, it was a lovely stay, thank you