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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Lobby
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$286
includes taxes & fees
8 June - 9 June

Explore the area

View map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪5 min walk‬
  • Place, Children's Museum of Virginia
    ‪5 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(61 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (View)

8.6 out of 10
Excellent
(64 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel places you steps from Portsmouth Naval Shipyard Museum and within a short 5-minute stroll of Children's Museum of Virginia. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Crawford Restaurant, serves seafood and is open for breakfast and dinner. The Beacon Lounge is the hotel's own lobby lounge. 24355 square feet (2192 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Portsmouth hotel include Waterside District and MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 5 min walk - 0.4 km
  • Children's Museum of Virginia - 5 min walk - 0.4 km
  • Waterside District - 14 min walk - 1.3 km
  • Town Point Park - 16 min walk - 1.4 km
  • Norfolk Scope - 7 min drive - 5.1 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 19 min drive

Restaurants

  • ‪Church's Chicken - ‬13 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Coffee Shoppe - ‬5 min walk
  • ‪Stripers Waterside - ‬17 min walk
  • ‪High Street Pizza & Pour House - ‬4 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 16 levels
  • Conference rooms
  • 24355 sq ft of conference space
  • 2192 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$268
includes taxes & fees
7 June - 8 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self-parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

What is the cancellation policy at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on 8 Jun 2026 start from NZ$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, Renaissance Portsmouth-Norfolk Waterfront Hotel has a self car park with in/out privileges for USD 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Renaissance Portsmouth-Norfolk Waterfront Hotel?

The closest beach to Renaissance Portsmouth-Norfolk Waterfront Hotel is Norfolk Beaches (13.4 km).

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Renaissance Portsmouth-Norfolk Waterfront Hotel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Renaissance Portsmouth-Norfolk Waterfront Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Portsmouth-Norfolk Waterfront Hotel.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Portsmouth-Norfolk Waterfront Hotel is a hit with families.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, Renaissance Portsmouth-Norfolk Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, pets are not allowed.

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

JJ

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and amenities
Stayed 1 night in Feb 2026

4/10 Poor

Randy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had several things going on with it. the bathroom door did not close due to some issue with the floor guide. The floor had residue left on it from whatever they mopped/cleaned it with. There was also a large hump in the floor in front of the bed that caused a tripping hazard. It was like they laid flooring over top of something large that cause the flooring to push up in a spot that was about 5 inches across and raised up about an inch. The hotel stated they had room service so you could order your dinner and get it delivered to your room. After trying to use the online ordering portal that failed, I called down to the front desk to order. They took my order and told me it would be 25 to 30 minutes. After an hour I called down to check on it, and they said it would be 20 more minutes. After another hour of waiting, I went down to the front desk and was able to get the food. I ordered the steak meal that was supposed to have mixed vegetables and steak cooked to medium. It instead came with a slurry of mashed potatoes with a few asparagus on top of it and the steak was set on top of all that. It did not look appetizing, but after 2 hours of waiting I was very hungry and ate it. The steak was terrible. I am really not one to complain much ( I am sure that is hard to believe after hearing all that I have to say) but the steak was tough to eat and had little flavor. It felt like it was a microwave meal. The hotel concierge was wonderful, but she has to deal with too much.
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The friendliness of the staff, clean rooms, breakfast
Stayed 1 night in Nov 2025

8/10 Good

Clay

Stayed 1 night in Feb 2026

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hot tub is out of commission so that’s a bummer idk If that’s a permanent thing or not but it was boarded up. The pool also doesn’t appear to be heated. The room was clean and spacious which was much appreciated. The hvac downstairs in the lobby area was also out or low functioning during our stay so the bar area/dining area was cold. Our room was comfortably heated though and really needed that due to the cold temps outside. Desk staff were pretty pleasant. Enjoyed the view of the river from our room even with a side facing room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 3 nights in Jan 2026

6/10 Okay

Sherry

Not really worth the price but not horrible
Stayed 1 night in Feb 2026

4/10 Poor

Mona Marie

Liked: Cleanliness, staff & service, amenities
I recently stayed at the Renaissance Hotel in Portsmouth and, unfortunately, this visit did not meet the standard of my stay in October. While there were some positive aspects, overall, my experience was disappointing, and my rating has decreased as a result. Upon arrival, I encountered issues with my room key, which required two trips back downstairs with my luggage in hand. On the third attempt, Howard from maintenance kindly assisted me by relocating me to another room and providing two complimentary breakfast vouchers. I sincerely appreciate his professionalism and willingness to help—thank you, Howard. The room itself was smaller than my previous stay, and the view was not what I had anticipated. While I will note that the rooftop appeared very well maintained, this did little to offset my concerns. Most troubling was discovering a roach in the bathroom, which I found shocking and unacceptable for a hotel of this caliber. On a brighter note, breakfast was delicious, and the servers were attentive and pleasant. Later that evening, we watched the Duke and Tar Heel game at the bar, where the bartender was friendly, and the atmosphere created by other guests was enjoyable. The food at the bar was also very good. Despite these positives, I left feeling quite disappointed with this stay. I also felt that the front desk staff could have been more welcoming and approachable. I hope management takes this feedback into consideration.
Stayed 2 nights in Feb 2026

6/10 Okay

Karyl

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room was incredibly warm, despite setting the thermostat at 63 degrees. No hot water in the shower.
Stayed 1 night in Feb 2026

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous Hotel! Enjoyed every bit of my stay!
Stayed 1 night in Dec 2025

10/10 Excellent

mandolyn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
they were very accommodating
Stayed 3 nights in Jan 2026

10/10 Excellent

Shane

Stayed 2 nights in Jan 2026

6/10 Okay

henry

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel layout seems designed for large affairs and not individual guests. From the entrance to the elevator and then to the room was a considerable walking distance. The hotel charged it's rate for parking and not the rate quoted by Expedia. Overall, its OK but I will stay else ware next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa, Virginia Beach

Staff were pleasant and attentive. Love the decor details in the room. The Ballrooms were huge
Stayed 1 night in Jan 2026

4/10 Poor

Sandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels in the room had a few stains in them. The room was dark and i needed to use my phone flashlight to enjoy a table top game. The thermastat was difficult as we tried to turn the air on because it was warm in there. When we called to the front desk, they said they didnt have a fan and the maintenance guy was off duty. The breakfast buffet was definitely overpriced. Who puts dry baked chicken out for breakfast at 8am. I feel like it just stayed there from the night before. I paid way too much money for this hotel and wont be back.
Stayed 1 night in Jan 2026

10/10 Excellent

LaKisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful view of the river maiking it very romantic and relaxing overnight get away for me and my husband.
Stayed 1 night in Jan 2026

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities
Room was hot. Air was not working properly
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The streaming service was no operable. But otherwise is was very nice
Stayed 1 night in Jan 2026

8/10 Good

kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities
The room and the bathroom was cleaned.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Stayed 1 night in Dec 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom was very clean. The firepits are beautiful and overlooking the water. The staff was very helpful. We will be returning!
Stayed 2 nights in Jan 2026

8/10 Good

Alia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

4/10 Poor

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was not told internet was down upon check in. After call told it would be fixed by morning. It was down our entire stay. No communication with hotel guess at all. My trip with granddaughter was shop and watch movies that did’t happen. Also loud party on 17th floor we could not sleep. Please learn how to communicate with your staff what is happening at your hotel.
Stayed 3 nights in Jan 2026