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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Exterior
Exterior
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$234
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Richlands Town Hall
    ‪7 min drive‬
  • Place, Historic Crab Orchard Museum
    ‪15 min drive‬
  • Place, Tazewell Mall
    ‪17 min drive‬
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Pounding Mill

At Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG, you'll be 8.8 km (5.5 mi) from Richlands Town Hall and 19.8 km (12.3 mi) from Historic Crab Orchard Museum. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include laundry facilities, a lift and a vending machine. .Sights within a 20-minute drive of this Pounding Mill hotel include Tazewell Mall and Tazewell County Public Library.

What's nearby

  • Richlands Town Hall - 7 min drive - 8.5 km
  • Historic Crab Orchard Museum - 15 min drive - 23.4 km
  • Tazewell Mall - 17 min drive - 25.9 km
  • Tazewell County Public Library - 17 min drive - 26.8 km
  • Linconshire Park - 18 min drive - 29.2 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive

Restaurants

  • ‪Bellacino's Pizza & Grinders - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Pounding Mill hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking
Super 8 by Wyndham Richlands/Claypool Hill Area
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 577 reviews
The price is NZ$136
includes taxes & fees
7 Mar - 8 Mar
Super 8 by Wyndham Richlands/Claypool Hill Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7 AM to 11 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG on 30 Mar 2026 start from 233.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Yep, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG has a free self car park.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG have a pool?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG has an indoor pool. The pool is open 7 AM to 11 PM.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG serve breakfast?

Yeah, free buffet breakfast is offered on weekdays from 6:00 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

No, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 366 reviews
Rating 8 - Good. 82 out of 366 reviews
Rating 6 - Okay. 31 out of 366 reviews
Rating 4 - Poor. 14 out of 366 reviews
Rating 2 - Terrible. 7 out of 366 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Deana

Stayed 1 night in Oct 2025

6/10 Okay

Phyllis, Winston-Salem

Travelled with partner
Room was OK except for the tub/shower which was in poor condition because the "caulk" was moldy and pulling away form the wall. As well as the "floor"of the tub was in poor condition as well.
Stayed 1 night in Oct 2025

6/10 Okay

Delbert

Liked: Cleanliness
Needed an update, especially bath
Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Stayed 5 nights in Oct 2025

10/10 Excellent

Luc

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
There are lots of choices for breakfast, including healthy, ones yogurt, fruit, etc. there are eggs as well and many other things. The lady was really nice. It was all clean and well organized.
Stayed 1 night in Oct 2025

4/10 Poor

Philip

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Carmella

Stayed 1 night in Sep 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities were adequate, staff were friendly. Good stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmella

Stayed 1 night in Sep 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie

Stayed 1 night in Sep 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the greatest

I go back home and visit with family. The only reason I stay here is because my daughter likes to swim in the pool. This is our 2nd stay this year here. We had to switch rooms due to the smell when we opened the door to the room knocked us on our feet. The bathroom was terrible and honestly needed to be deep cleaned. We switched rooms, not a big deal. Checked in and all was good until we came back from the pool. I left the AC unit on and when we came back to the room, it smelled like cat pee. I figured out the smell was coming from the AC unit and turned it off and cracked the window to air out the smell. We slept without an AC through the night. Next morning we got breakfast which was the only good experience we had during our stay: I told the lady up front the issues as well as maintenance. On check out, I was offered a free snack and 10% off the stay! For what this hotel costs and the location, I won’t be staying here again. Just beware when booking here. Rooms aren’t the greatest, staff is friendly.. however we won’t be staying here again.
Stayed 1 night in Aug 2025

4/10 Poor

Allen

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It did not meet the standards of a Holiday Inn Express. We have stayed here many times; this time, we saw a marked difference in the condition of the property. This property isn't maintained as you would expect from Holiday Inn Express.
Stayed 5 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kennesha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I highly recommend staying here everyone was very friendly and everything was very clean it was very nice and pleasant
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Frustrating

Stayed 4 nights in Jul 2025

6/10 Okay

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was the best part of this hotel.

All of the employees provided true southern hospitality. My complaint was that there were a large number of children there with sports teams, and they were loud! The rooms didn’t have enough sound attenuation to compensate for all the kids running and yelling up and down the hall.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice. The room was clean. The bed was excellent! But the air conditioning did not work properly, high humidity in the room. There are ongoing issues with water at this location. Because I’ve stayed here before and experienced problems. On a previous visit, there was no water in my room, and I was unable to take a shower. On this visit, the first day, I took a cold shower because there was no hot water. Before checkout, I tried repeatedly to reach customer service to request somebody to help me with my luggage, but was unable to get through. I tried repeatedly for 30 minutes. Major issues, however, are air conditioning and water.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholos

Stayed 1 night in Jul 2025