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Hotel San Rafael Poza Rica

3.0 star property
Hotel with free parking, 8-minute walk to Plaza Gran Patio Shopping Mall

Photo gallery for Hotel San Rafael Poza Rica

Outdoor pool
Outdoor pool
Restaurant
Hallway
Family Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Place, Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Place, Hospital Regional Pemex
    ‪19 min drive‬
  • Place, 18 de Marzo Square
    ‪19 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪48 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
2 bedrooms
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Daily housekeeping
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Smart TV
2 bedrooms
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Smart TV
2 bedrooms
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Air conditioning
Smart TV
2 bedrooms
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Desk
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

About the area

Poza Rica

At Hotel San Rafael Poza Rica you'll be 0.7 km (0.4 mi) from Plaza Gran Patio Shopping Mall and 4.9 km (3 mi) from University Veracruzana Poza Rica. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include a free manager's reception and a children's swimming pool. Cooked-to-order breakfast is available daily between 9:00 AM and noon. .Sights within a 10-minute drive of this 3-property class Poza Rica hotel include Hospital Regional Pemex and Cristo Redentor.

What's nearby

  • Plaza Gran Patio Shopping Mall - 8 min walk - 0.8 km
  • University Veracruzana Poza Rica - 17 min drive - 5.3 km
  • Hospital Regional Pemex - 19 min drive - 5.7 km
  • 18 de Marzo Square - 19 min drive - 6.8 km
  • Park of the Americas - 19 min drive - 5.7 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 25 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Vips - ‬10 min walk
  • ‪Peter Piper Pizza - ‬12 min walk
  • ‪Barbacoa De Borrego De Tulancingo "Ramirez - ‬2 min walk
  • ‪Subway - ‬11 min walk

About this property

Hotel San Rafael Poza Rica

Hotel with free parking, 8-minute walk to Plaza Gran Patio Shopping Mall
Hotel San Rafael Poza Rica offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this 3-star Poza Rica hotel.

  • 27 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults and MXN 90 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Frequently asked questions

What is the cancellation policy at Hotel San Rafael Poza Rica?

Hotel San Rafael Poza Rica offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel San Rafael Poza Rica?

Yep, Hotel San Rafael Poza Rica has a free self car park.

Are there any beaches close to Hotel San Rafael Poza Rica?

The closest beach to Hotel San Rafael Poza Rica is Tecolutla Beach (46.5 km).

Does Hotel San Rafael Poza Rica have a pool?

Hotel San Rafael Poza Rica has an outdoor pool and a kids' pool. The pool is open 7:00 AM to 10:00 PM.

Does Hotel San Rafael Poza Rica serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 9:00 AM and noon.

Is there a free airport shuttle available at Hotel San Rafael Poza Rica?

No, Hotel San Rafael Poza Rica does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Rafael Poza Rica?

Yep, you can grab a meal at Hotel San Rafael Poza Rica's onsite restaurant.

What time are check-in & check-out at Hotel San Rafael Poza Rica?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel San Rafael Poza Rica?

No, pets are not allowed.

Reviews

Hotel San Rafael Poza Rica Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo muy bien el personal amable y resuelven rápido no se que paso con mi reservación que no les aparecía en sistema y el chico de la recepción resolvió rápido sin tanto problema, muy amable el personal,nos dieron dugerencias para salir
Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Debe mejorar sus habitaciones

Stayed 1 night in Jul 2025

6/10 Okay

Verónica

Travelled with family
Disliked: Cleanliness
Muy malo el aseo en regadera.
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio calidad muy buenov

Stayed 1 night in May 2025

10/10 Excellent

Angel david

Liked: Staff & service, property conditions & facilities
Bueno
Stayed 2 nights in May 2025

10/10 Excellent

RaadaX

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo pero agradable. Lo mantienen limpio y el personal de la recepción es muy amable. Su ubicación es muy buena. Lo malo es que su área de restaurante es muy limitad en tiempo y oferta de alimentos. La habitación es cómoda y tu decides si quieres cambio de ropa diario y limpieza.
Stayed 4 nights in Dec 2024

4/10 Poor

Maria Patricia

Disliked: Cleanliness, property conditions & facilities
LA ALBERCA ESTABA MUY SUCIA Y LA TV DEL CUARTO NO TENIA CABLE
Stayed 1 night in Nov 2024

4/10 Poor

Jesus

Malo
Stayed 3 nights in Nov 2024

8/10 Good

Eliseo

Travelled with family and small children
Liked: Cleanliness, amenities
Todo Muy bien 🆗
Stayed 1 night in Oct 2024

6/10 Okay

Inda Jani

Liked: Staff & service
Disliked: Cleanliness
Las almohadas de sobrecama sucias
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2024

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

ARTURO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable

Para empezar, desorden total para realizar el check in. Reserve dos habitaciones. En una había cucarachas, se solicitó el cambio pero no de buenas lo realizaron y la otra no enfriaba el clima lo suficiente. Les falta demasiado mantenimiento y limpieza. Deje mis datos para facturar y después de casi 20 días les recordé y solo me facturaron una habitación. No vuelvo a quedarme en este hotel.
Stayed 1 night in May 2024

10/10 Excellent

Leydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in May 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y tranquilo
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Staff & service
No tuve oportunidad de conocer el hotel, porque Expedia, sobrevendió las noches disponibles para este hotel, al llegar me dijeron que mi reservación estaba cancelada, fue algo muy incomodo y molesto ya que viaje con mi familia y amigos. Las chicas de recepción, se preocuparon por ayudarnos y estuvieron buscando hoteles disponibles, afortunadamente tuvieron éxito y nos salvaron del mal trago. Mi mayor agradecimiento para ellas, Expedia me decepciono totalmente.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, su servicio muy bueno, la comida muy rica, un lugar para descansar
Stayed 3 nights in Mar 2024

6/10 Okay

Hilario

Liked: Cleanliness, staff & service
Las regaderas son inservibles y el agua caliente nula
Stayed 2 nights in Mar 2024