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Hotel Description

A family-friendly stay in the heart of Primiero San Martino di Castrozza awaits you at Grand Hotel des Alpes. Within steps you'll find Dolomites and Paneveggio-Pale di San Martino Nature Park. Highlights at this ski hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering can include massages and facials along with access to the sauna. The restaurant, La Camisela, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, spa tub, and sauna. Business amenities include 2 meeting rooms and a business center. Other amenities include free WiFi in public areas, free supervised childcare, and laundry facilities. Each morning free continental breakfast is offered between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 4-star Primiero San Martino di Castrozza hotel you'll find Fiemme Valley.

Comfort Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Quadruple Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Luxury Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room Single Use, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Triple Room, Connecting Rooms, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Grand Hotel des Alpes helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a 24-hour health club, and a sauna. Self parking is free. This 4-star Primiero San Martino di Castrozza hotel is smoke free.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel des Alpes offers 44 accommodations with minibars and safes. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

La Camisela - This restaurant serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets: EUR 5 per pet, per day
  • Weight limit: 13 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Des Alpes San Martino di Castrozza
  • Grand Hotel Des Alpes San Martino di Castrozza
  • Grand Hotel Alpes San Martino di Castrozza
  • Grand Alpes San Martino di Castrozza
  • Grand Alpes tino di Castrozza
  • Grand Hotel des Alpes Hotel
  • Grand Hotel des Alpes Primiero San Martino di Castrozza
  • Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.