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Relais Club Residence

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Exterior
In-room safe, desk, blackout curtains, bed sheets
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Laundry room
  • Outdoor space
  • Housekeeping

Explore the area

View map
Via Panzer, Primiero San Martino di Castrozza, TN, 38054
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, San Martino Natural Park
    ‪6 min walk‬
  • Place, Col Verde Gondola
    ‪8 min walk‬
  • Airport, Bolzano (BZO)
    ‪92 min drive‬

Room options

About the area

San Martino di Castrozza

A family-friendly stay in Primiero San Martino di Castrozza awaits you at Relais Club Residence. Within steps you'll find Primiero Valley and Dolomites within a short 5-minute stroll. Highlights at this ski residence include free self-parking, and in-room kitchenettes and LCD TVs. .This pet-friendly residence offers free WiFi in public areas, a games room and a garden. Additionally, you'll find free supervised childcare, laundry facilities and ski storage. .In proximity to this 3-property class Primiero San Martino di Castrozza residence you'll find Fiemme Valley.
View more Residences in San Martino di CastrozzaOpens in a new window

What's nearby

  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 km
  • San Martino Natural Park - 6 min walk - 0.6 km
  • Col Verde Gondola - 8 min walk - 0.7 km
  • Cabinovia Colverde - 8 min walk - 0.7 km
  • Tognola Gondola - 16 min walk - 1.4 km

Getting around

  • Feltre Station - 45 min drive
  • Valerio Catullo Airport (VRN) - 157 min drive

Restaurants

  • Rifugio Tognola
  • ‪La Stube - ‬5 min walk
  • La Malghetta
  • ‪Campo Base Après Ski - Tognola - ‬17 min walk
  • ‪Interski - ‬5 min drive

About this property

Relais Club Residence

Relais Club Residence offers its guests an arcade/games room, ski storage, and a garden. Public spaces have free WiFi. The family-friendly Relais Club Residence also features laundry facilities, complimentary supervised childcare, and a front desk safe. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Primiero San Martino di Castrozza residence is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Supervised kid's activities (free)
  • Ski equipment storage
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Garden
  • Lift
  • No smoking on site
Relais Club Residence offers 25 accommodations with a safe and complimentary bathrobes. Accommodation at this 3-star residence has kitchenettes with stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Hotel Fratazza
Primiero San Martino di Castrozza
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Games room
4.2 out of 5, Very good, 53 reviews
The price is NZ$148
includes taxes & fees
21 June - 22 June
Hotel Fratazza

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Changing table
  • Free supervised activities for children
  • Highchair
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Up to 15 kg per pet
  • Fee: EUR 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In the mountains

Things to do

  • Arcade/game room
  • Downhill skiing
  • Free supervised activities for children
  • Ski storage
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Indoor pool (guest access) nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Sporting Residence]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number IT022245B4CI5UNHT7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Relais Club
Relais Club Residence
Relais Club Residence Apartment
Relais Club Residence Apartment San Martino di Castrozza
Relais Club Residence San Martino di Castrozza
Residence Relais Club
Relais Club San Martino di Castrozza
Relais Club
Relais Club Residence Residence
Relais Club Residence Primiero San Martino di Castrozza

Frequently asked questions

Is parking available at Relais Club Residence?

Yep, Relais Club Residence has a free self car park.

Is Relais Club Residence family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as changing tables and highchairs in the guestrooms, it's no surprise that Relais Club Residence is a hit with families.

Is there a free airport shuttle available at Relais Club Residence?

No, Relais Club Residence does not offer an airport shuttle service.

What time are check-in & check-out at Relais Club Residence?

Check-in begins at 3:30 PM. Check-out time is 9:30 AM.

Relais Club Residence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.0/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Niente da dire , tutto come aspettato Lo consiglio
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Alessio

Liked: Amenities
È da tanti anni che vado in questa struttura sempre trovato bene
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

SANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Tudo certinho
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Kelsey

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We enjoyed the location of the room with a view of the mountains and the slopes. What was so disappointing was that we were only there for 2 days/one night. When we went to check in (right at check-in time) they said the room was not ready yet and to come back in 20 minutes. Came back in 25 minutes and they state the room still isn't ready and it will be at least another hour. We asked if there was anyway to switch us to a different room because we were only staying one night and they said absolutely not that all rooms were booked. So we waited.. another hour and a half and come to find out, they end up switching us rooms anyways. Funny how no other rooms were available when we asked though. Then upon check-out, they said they need another 2.80 euro for city tax that wasn't ran with the card- mind you we already spent over 280 euro for ONE night. Sadly, there wasn't even an apology given for any of this. POOR customer service and will not be staying here again or recommending to others.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Montagna in estate

Appartamento ben situato, ideale per famiglie con bambini. Manca a mio avviso l’attrezza di base in cucina (grattugia, spremiagrumi, un forno che non sia microonde).
Stayed 3 nights in Jul 2018
Verified

8/10 Good

MATTEO

Liked: Cleanliness, property conditions & facilities

vale la pena

località consigliata, anche la struttura e la posizione non sono male... ottima cordialità alla reception peccato che i letti sono piccoli....
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Immersi nell'oasi di San Martino di Castrozza

Tutto molto rilassante, la signora dell'accoglienza molto gentile e disponibile ad ogni richiesta o chiarimento. Se posso dire di un difetto sono gli ambienti tropo angusti. Noi avevamo un monolocale per tre un po troppo piccolo che bastava per due. Al di la di quello tutto è andato benissimo.
Stayed 11 nights in Aug 2017
Verified

6/10 Okay

Antti

Disliked: Property conditions & facilities

Korjattavaa

Tilat päivityksen tarpeessa/huoneiston äänieristys heikko/meteli kuului huoneista voimakkaasti.
Stayed 5 nights in Jul 2017
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment style accommodation

Great little apartment style accommodation. Kitchen and room were small but very functional. Staff had limited hours but were extremely helpful when available. My husband got sick and had to go to the hospital, a staff member came by late at night to help get a doctor and the next day personally drove me with all the bags to the bus station. Very appreciated! My room had great wifi connection too. Location is convenient for enjoying San Martino.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Prisbilligt men godt alternativ

Fint ophold til en fin pris. Kommer meget gerne igen.
Verified

8/10 Good

max

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

soggiorno estivo con famiglia

appartamento piccolo ma ottimamente organizzato. pulito e tranquillo è vicinissimo al paese. ampio parcheggio per auto. difetti la piscina è distante e poco curata il chek in è dopo le 16 e non a partire dalle 15 come comunicato nella conferma della prenotazione
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo,

ottimo, comodo al centro ma posto tranquillo,
Verified

8/10 Good

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities

4 notti di soggiorno con una bambina di 10 mesi

ottima posizione vicino al centro,ottima disponibibilità del personale ,residence caldo ed accogliente
Verified

10/10 Excellent

elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima vacanza 'estiva' sulle dolomiti, nonostante abbia piovuto 3 gg su 4, non ci siamo privati di nulla e ottima e' stata la cortesia e disponibilita' ricevuta. Consigliato vivamente,noi, da parte nostra, siamo certi che torneremo....
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Per ritiro ciclistico dove ci si cucina è l'ideale

Gradevole. Buono anche per il deposito biciclette.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr schöne Lage mit traumhaftem Blick

Sehr schöne Lage mit traumhaftem Blick Sehr schöne Lage mit traumhaftem Blick
Verified

6/10 Okay

M.

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bellissimo! L'unica pecca la mancanza di cortesia

Ho soggiornato presso questa struttura per 4 giorni/3 notti a metà luglio. Appartamenti nella norma quanto a dimensioni, molto puliti, luminosi, ben accessoriati e con una vista suggestiva sulle montagne sovrastanti San Martino. Le uniche note dolenti sono: l'orario da cui è possibile effettuare il check-in (16 p.m.) che non permette di godersi il primo giorno del soggiorno e che non è compensato da un orario di check-out un po' più lasco (entro le 10 a.m). La cosa che più mi ha lasciato basita è stata però la scortesia all'accoglienza nella struttura: i modi e il fatto che il personale d'accoglienza si sia arrogato il diritto di dare una confidenza che non era consona alla situazione ( ci è stato dato da subito del "tu").
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Non male

Comodo alle piste e al centro e ottimo per la cucina in camera
Verified

6/10 Okay

Verified traveller

Skiing holiday at Relais Club Residence

The Relais Club Residence in San Martino di Castrozza was inexpensive and basic quality. Mattress and pillows were pretty bad but just enough for one week stay. There was a good pizza place just downstairs and the ski bus stop was on the front door. Everything in the small village was easily in walking distance. Sport Club on the other side of the village had a nice sauna that was free of charge. The pool over there was good for kids but not much else and you had to buy a swimming cap. Overall it was an inexpensive but not all that special place to stay. Met some nice people in the sauna though and luckily the mountains are the same for everyone!
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base for fabulous skiing

Overall the apartment was good value. We were in a two bedroom; space was adequate, but the outfitting of the apartment was minimal. There was a small two-burner stove, but no oven. There were few kitchen gadgets. Bring your own dishwashing soap, dishtowel etc. A bit of street noise at night with yelling pedestrians and snow removal vehicles, but it is in a quiet area of the town. Ask for a room facing the ski hill if possible. The requirements for checking out are a bit like living in a dorm: put out your own garbage, strip your own beds, wash all your own dishes. We skied at three different stations within a five minute drive. Beautiful area. We would go back again.
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Kevin

Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Giada

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017