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The Sands at Grace Bay

4.0 star property
Family-friendly hotel on the beach, with 3 outdoor pools

Photo gallery for The Sands at Grace Bay

3 outdoor pools
Suite, 1 Bedroom, Ocean View
Balcony
3 outdoor pools
Suite, 2 Bedrooms, Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
The current price is NZ$640
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Grace Bay Beach, Providenciales
  • Place, Grace Bay Beach
    ‪1 min walk‬
  • Place, Providenciales Beaches
    ‪1 min walk‬
  • Place, The Regent Village Shopping Mall
    ‪10 min walk‬
  • Airport, Providenciales (PLS-Providenciales Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Garden View

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Den)

Microwave, coffee/tea maker

Suite, 2 Bedrooms, Ocean View (Den)

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
TV
Sofa bed
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Courtyard)

Junior Suite (Courtyard)

Junior Suite (Courtyard)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom, Pool View

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Bedrooms, Pool View

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom, Oceanfront

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 Bedroom, Oceanfront

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Bedroom, Oceanfront

Balcony

Deluxe Room, 1 Bedroom, Oceanfront

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Junior Suite, Oceanfront

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Bedrooms, Oceanfront

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Garden View (Den)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront (Den)

Balcony

Deluxe Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Room, 3 Bedrooms, Pool View

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 1
  • 3 King Beds

Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Room, 2 Bedrooms, Garden View

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About the area

Providenciales

A family-friendly stay in Providenciales awaits you at The Sands at Grace Bay. Within steps you'll find Lucayan Archipelago and Grace Bay Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing day at Spa Tropique can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Hemingway's, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and outdoor tennis court. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Each morning cooked-to-order breakfast is served between 8 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Grace Bay hotel include Princess Alexandra National Park and Salt Mills Plaza.

What's nearby

  • Grace Bay Beach - 1 min walk - 0.2 km
  • Providenciales Beaches - 1 min walk - 0.2 km
  • The Regent Village Shopping Mall - 10 min walk - 0.9 km
  • Coral Gardens Reef - 6 min drive - 4.1 km
  • Long Bay Beach - 8 min drive - 5.3 km

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 17 min drive

Restaurants

  • ‪Danny Buoy's - ‬9 min walk
  • ‪Mr. Grouper - ‬12 min walk
  • ‪Barefoot By the Sea at Beaches - ‬19 min walk
  • ‪Bay Bistro - ‬7 min walk
  • ‪Ritz Carlton Lobby Bar - ‬15 min walk

About this property

The Sands at Grace Bay

Family-friendly hotel on the beach, with 3 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At The Sands at Grace Bay, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4-star Providenciales hotel is smoke free.

  • 113 guestrooms or units
  • 3 levels
  • 6 buildings
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Sands at Grace Bay offers 113 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Spa Tropique has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

View from property

Royal West Indies Resort

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 1,110 reviews
The price is NZ$866
includes taxes & fees
2 Oct - 3 Oct
Royal West Indies Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hemingway's

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Snorkelling
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grace Bay Sands
Sands Condo Grace Bay
Sands Grace Bay
Sands At Grace Bay Hotel Providenciales
Sands At Grace Bay Providenciales
Sands At Grace Bay Turks And Caicos/Providenciales
Sands Grace Bay Condo
Sands Grace Bay Hotel
Sands Grace Bay Resort Providenciales
Sands Grace Bay Providenciales
Sands At Grace Bay
The Sands at Grace Bay Hotel
The Sands at Grace Bay Providenciales
The Sands at Grace Bay Hotel Providenciales

Frequently asked questions

What is the cancellation policy at The Sands at Grace Bay?

The Sands at Grace Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sands at Grace Bay?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at The Sands at Grace Bay on 7 Oct 2025 start from NZ$639.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sands at Grace Bay?

Yep, The Sands at Grace Bay has a free self car park.

Are there any beaches close to The Sands at Grace Bay?

Yep, The Sands at Grace Bay is a short 4-minute walk from Grace Bay Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at The Sands at Grace Bay?

Yep, Spa Tropique is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Sands at Grace Bay have a pool?

The Sands at Grace Bay has 3 outdoor swimming pools and a kids' pool.

What luxury perks are available at The Sands at Grace Bay?

The Sands at Grace Bay features 3 outdoor pools, a full-service spa and free beach cabanas.

What makes The Sands at Grace Bay a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Sands at Grace Bay.

Is The Sands at Grace Bay family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Sands at Grace Bay is a hit with families.

Does The Sands at Grace Bay serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Sands at Grace Bay?

No, The Sands at Grace Bay does not offer an airport shuttle service.

Is there a bar or restaurant at The Sands at Grace Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sands at Grace Bay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Sands at Grace Bay?

No, pets are not allowed.

Reviews

The Sands at Grace Bay Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1011 reviews
Rating 8 - Good. 229 out of 1011 reviews
Rating 6 - Okay. 93 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 33 out of 1011 reviews

Reviews

10/10 Excellent

Aliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! Having a restaurant right on the property was super convenient. Options for snorkeling, tubes, a towel, etc was nice to have too! The little store with snacks, sunscreen, etc was good too!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 6 nights in Jun 2025

8/10 Good

Chiffon

Liked: Property conditions & facilities
The hotel and staff provided a great and relaxing atmosphere. However the shower head was green and filled with mold, the air conditioning did not work in the bathroom creating a sour smell. The room is small but that wasn’t a problem. There are several pools walking distance from the beach and Thursday night fry.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 5 nights in Jun 2025

6/10 Okay

Edel Ruth

Disliked: Amenities
It was a beautiful property the pictures i found in Pinterest were not the same as once we got there. I asked them about that and they said they were old pictures, which didn’t make any sense cause the old pictures look actually better than the new one, the kitchenette in our room really needed to be redone. It was very old. Other than that, everybody the staff was really friendly. Hemmingway‘s restaurant was delicious food. Thank you you have a beautiful island there.
Stayed 7 nights in May 2025

10/10 Excellent

Erika

Stayed 4 nights in Jun 2025

10/10 Excellent

Alia

Travelled with partner
Liked: Cleanliness, amenities
beautiful property! the room is always kept clean and looks so luxurious. very comfortable and spacious, can’t complain about the room at all. the pools and the beach were amazing. very quiet and clean outside as well. the water at the beach was crystal clear. food on property is good too, the coffee is tasty. there’s a convenience store on the property, tennis court and bike rentals. everything is walking distance from the hotel as well. the hotel staff is very friendly and very welcoming. made the stay more enjoyable <3
Stayed 3 nights in Jun 2025

6/10 Okay

Nicole Renee

Travelled with family
Disliked: Amenities
The resort is nice but more dated than the online views reveal. The kitchen floor tile was chipped and broken in many places. Hair, trapped under the sink, The refrigerator was old, it was creeky and squeaked loudly each time we opened and closed the door. holes in the base of the bed covering frame under the mattress that were very visible. I took pics upon arrival just in case. A bit disappointing for the nightly rate charged but the balance of the resort was nice. Hemingways restaurant on site was fantastic. Ms. Carolyn the GM, made our anniversary . Also, the resort was unable to accommodate my request for a 3rd floor ocean view room. Oh, and for an ocean view keep in mind it’s not ocean front. We were in the farthest building from the ocean in building 6. Hard to see the water. Screened in porches were a plus but still was eaten alive outdoors by ‘noseeums’. The resort should perhaps invest in commercial auto spray for insects.
Stayed 5 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 4 nights in May 2025

2/10 Terrible

LeAndre

Disliked: Cleanliness
Absolutely terrible experience. We originally planned to stay for two nights, but due to the poor condition of the property and unprofessional behavior from the manager, we decided to leave and stay elsewhere. The room had a strong rust-like odor, and to make matters worse, while I was in the bathroom, I noticed water spilling out from another room — it was a complete mess. I’m extremely disappointed in this place.
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was smooth and the staff was very friendly. Our room was missing linens for the fold-out couch, but room service brought sheets quickly and made the bed. However, they didn’t bring blankets, and when I called to request them, the staff seemed a bit irritated. I also stopped by the front desk a few times with questions and felt like I was bothering them. Most staff were pleasant, but there was a sense of inconvenience when helping guests. The pool areas were a highlight, with four pools and plenty of seating. However, there’s only one towel station located near Hemingway’s on the beach, and trash cans were limited. The resort also needs some minor repairs, such as cracks along the pool edges and visible damage under a small bridge over one of the pools. Beach access was great, with four entry points and lots of chairs and umbrellas. If more were needed, the beach staff quickly set them up. A downside was the lack of convenient foot rinse stations—only two on the property. The second one had a sandal rack but very low water pressure, which wasn’t ideal when the beach and restaurant areas were busy. Lastly, the toilet paper was very thin—upgrading to 2-ply would improve the experience.
Stayed 7 nights in May 2025

10/10 Excellent

larry wayne

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay...So many polite employees to help you...So many things to do there....our 12 time there..
Stayed 6 nights in May 2025

8/10 Good

Stephanie L, Columbus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice landscaping and pool; helpful staff; good dining (Hemingways); some rooms aren't as pictured on website; only one elevator on site; overall was a good stay.
Stayed 4 nights in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort in the middle of grace bay. Good restaurant on property, great beach and pool. Room was clean and spacious. Construction next door of large hotel was a little noisy but it didn’t really bother us.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multigenerational family stayed here for 5 days and had a great time. The only issue beyond the control of the hotel was the noise of the construction for the new building next door. Clean, friendly, peaceful, and fun!
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained. Perfect location.
Stayed 7 nights in May 2025

6/10 Okay

Carole

Travelled with group
Liked: Cleanliness

Just average

The hotel staff were not very friendly or helpful. Each day we had interactions with staff where they just seemed to be inconvenienced when helping us. Very strange since most resorts I've traveled to understand they are in the business of hospitality and exceptional service is important. This was confirmed when we traveled to a few other resorts to use their restaurants and the staff at other places went above and beyond to welcome and wait on us.
Stayed 4 nights in May 2025

10/10 Excellent

Roeaster

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Mallory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the location, amazing beach, great and friendly staff, good dining options and close to the shops. This is construction next door and the tvs were broken but it didn’t bother us.
Stayed 8 nights in May 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is great! Wonderful location and great beach access with beach chairs, kayaking, and paddleboarding included! We spent a lovely weekend here and really enjoyed it.
Stayed 2 nights in May 2025