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Hotel Casa Real

3.5 star property

Photo gallery for Hotel Casa Real

A spacious indoor area with multiple dining tables and chairs, a chandelier, and circular ceiling decorations with greenery.
A hotel room with two beds, a desk, and a computer.
A modern living room with a black sofa, patterned rug, and a large abstract painting on the wall.
A modern interior with a central chandelier, surrounded by circular planters with greenery.
A staircase with a black and gold railing, a chandelier, and a framed artwork on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Room service
The current price is NZ$93
includes taxes & fees
9 Aug - 10 Aug

Explore the area

View map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810
  • Place, University of the Americas Puebla
    ‪1 min walk‬
  • Place, Container City
    ‪7 min walk‬
  • Place, Great Pyramid of Cholula
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Basic Room

A bedroom with a bed, a small bedside table, and a chair.

Basic Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a wooden desk, and a tiled floor.

Classic Double Room, 2 Double Beds, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a desk, and a wall-mounted light fixture.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use, 1 King Bed

A hotel room with a bed, a small table, and a view of the outdoor seating area.

Comfort Double Room Single Use, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Double Room

A hotel room with two beds, a sofa, and a wooden ceiling with recessed lighting.

Royal Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Signature Room

Two single beds with white bedding in a modern room with wooden paneling and a tiled floor.

Signature Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

San Andrés Cholula

Hotel Casa Real puts you in the centre of San Andrés Cholula, 1.5 km (1 mi) from Great Pyramid of Cholula and 3.7 km (2.3 mi) from Explanada Shopping Center. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available on weekdays between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute drive of this 3.5-property class Cholula hotel include Angelopolis Commercial Center and Metropolitan Auditorium.

What's nearby

  • University of the Americas Puebla - 1 min walk - 0.0 km
  • Container City - 7 min walk - 0.6 km
  • Great Pyramid of Cholula - 17 min walk - 1.5 km
  • La Virgen de los Remedios Sanctuary - 19 min walk - 1.6 km
  • Zócalo - 8 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 33 min drive

Restaurants

  • ‪Taco Maya - ‬3 min walk
  • ‪Kora - ‬2 min walk
  • ‪Avatar - ‬2 min walk
  • ‪Zuntra Pop Club - ‬3 min walk
  • ‪Flautlán - ‬1 min walk

About this property

Hotel Casa Real

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Casa Real also features multilingual staff, a garden, and concierge services.

This 3.5-star San Andrés Cholula hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottles of water. This accommodation is furnished with desks and desk chairs. Beds feature down duvets and premium bedding. This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% organic food
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 120 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Hosted evening meal: MXN 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 32

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

What makes Hotel Casa Real a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Real .

How much does it cost to stay at Hotel Casa Real ?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Real on 9 Aug 2026 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Real serve breakfast?

Yeah, continental brekkie is on offer on weekdays between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Casa Real ?

No, Hotel Casa Real does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casa Real ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Casa Real ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Real ?

Cats and dogs are welcome at Hotel Casa Real , with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 216 reviews
Rating 8 - Good. 53 out of 216 reviews
Rating 6 - Okay. 13 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 8 out of 216 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodations, highly recommend!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I enjoyed this stay very much
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

R A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay nearby UDLAP, shops and restaurants!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality for the price, nice and obliging staff members.
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

JUAN

Liked: Cleanliness
The noise at night time.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

FERNANDO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, ampliamente recomendable
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service
All ok
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Amenities
Closet with no hangers No drinking glasses
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Infusion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Rosalba

I was average Cleanliness
Stayed 8 nights in Aug 2024
Verified review

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Daniel

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Akina Hidemi

Liked: Cleanliness
Todo súper bien !! El hotel céntrico y bonito
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rico me toco buffet en fin de semana
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente con la habitación a excepción que en temporada de calor, el cual fue el caso de mi estancia se sintió mucho calor y no había aire. Y no estoy segura si el personal de limpieza hizo mucho ruido por la mañana en las otras habitaciones. Pero todo lo demás la habitación cumplió con nuestras necesidades. Esta muy lindo!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zuleica

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y clásico
Stayed 1 night in Feb 2026