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Hotel Santa Rosa

Property class: 3.5

Photo gallery for Hotel Santa Rosa

A covered outdoor dining area with tables and chairs, a sign for a hotel, and a view of the street in the background.
A bedroom with a bed, bedside tables, a wooden dresser, and a mirror.
A model of a church with a bell tower, a wooden shelf with a small statue, and a painting of a landscape on the wall.
A spacious interior with a long corridor, a dining area with a table and chairs, and a seating area with a sofa.
A spacious atrium with a high ceiling, geometric light fixtures, and a mural on the right wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Calle portal Guerrero ext. 5., Colonia Centro, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪3 min walk‬
  • Place, Great Pyramid of Cholula
    ‪12 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, two bedside lamps, and a small wooden nightstand with water bottles.

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a wall-mounted TV, and a patterned wallpaper.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Studio Suite

A modern bedroom with a large bed, two bedside tables, and a patterned wall.

Business Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

San Pedro Cholula

At Hotel Santa Rosa you'll be within steps of Plaza de la Concordia and Museo de la Ciudad de Cholula. Highlights at this hotel include a restaurant, free valet parking and a bar/lounge. .This hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a snack bar/deli, a 24-hour front desk and a games room. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3.5-property class Cholula hotel include Great Pyramid of Cholula and Angelopolis Commercial Center.

What's nearby

  • Plaza de la Concordia - 3 min walk - 0.3 km
  • San Gabriel Convent - 3 min walk - 0.3 km
  • Great Pyramid of Cholula - 12 min walk - 1.0 km
  • La Virgen de los Remedios Sanctuary - 12 min walk - 1.0 km
  • University of the Americas Puebla - 6 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 26 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 28 min drive

Restaurants

  • ‪Amalia - ‬3 min walk
  • ‪Mesón Garibaldi - ‬3 min walk
  • ‪La Última Estación Restaurantes - ‬6 min walk
  • ‪Santoua Gastrobar - ‬3 min walk
  • ‪Churrería Las Duyas - ‬2 min walk

About this property

Hotel Santa Rosa

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Santa Rosa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Pedro Cholula hotel.

  • 32 guestrooms or units
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santa Rosa offers 32 accommodations with free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Business services
4.1 out of 5, Very good, 412 reviews
The price is NZ$150
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Rosa

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - HTR191129TL6
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is HTR191129TL6. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Santa Rosa By Rotamundos
Hotel Santa Rosa By Rotamundos Hotel
Hotel Santa Rosa By Rotamundos San Pedro Cholula
Hotel Santa Rosa By Rotamundos Hotel San Pedro Cholula

Frequently asked questions

What is the cancellation policy at Hotel Santa Rosa?

Hotel Santa Rosa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santa Rosa?

Yep, Hotel Santa Rosa has free valet parking. Onsite parking is limited.

What makes Hotel Santa Rosa a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Rosa.

Is there a free airport shuttle available at Hotel Santa Rosa?

No, Hotel Santa Rosa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Rosa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santa Rosa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Rosa?

No, pets and service animals are not allowed.

Hotel Santa Rosa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 10 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Herica

Liked: Amenities, property conditions & facilities
Very clean, and great place to stay
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place its really nice and comfortable, walking distance to whatever you want to go, the restaurants are exactly outsude the hotel, I preferred the restaurant called Sagrata, the food was amazing and the service was excellent.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is located in the main square of the city. Restaurants and places around very close to walk
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was super sweet! Upon checkout we were able to leave our luggage so we can enjoy our last day in town. The hotel is literally in the center!!!! Loved it! Loved the location!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was comfortable with responsive staff. The water pressure was good but the water was mild – not ideal for a winter visit but comfortable and safe. We explored nearby attractions and spent quiet mornings at the near by restaurants and zocalo. The staff was responsive and friendly! The only thing missing was information on the mural and beautiful art throughout the hotel.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
It was a nice clean place to stay. The hotel is very pretty yet they keep the hotel lights off in common areas not showing off the beautiful murals...it's like a sleepy hotel in a very vibrant town. They only gave us 2 very worn towels. The 2nd night gave us 4. The area was walkable distance to lots of local life. So much to explore....my favorite was the market. Great food, delicious - in there at VERY good prices.
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Room comfort

NOISY! NOISY! NOISY!

NOISY NOISY NOISY! Food was a rip off.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
While the hotel was nice and clean, the water pressure was weak and unreliable. Not to mention the weak wifi that was only strong in the main floor, but becoming weak once you get to your room.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Chung-li

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. Too noisy. Room supy far behind standard . Staff friendly.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took time to get someone in the front desk. No rooms are accessible and the stairs handle to the first floor was not easy to grab. No air dryer in the room
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Herica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time I stayed here, and the last time (on 3rd time) i had issues with the shower, but I thought it would be better next time, but I believe it is time for me to see other options. This time I not only I had a bad experience with the shower, but the pillows were horrible as well. I asked to change them, but they never did. I can see the employees were tired or they just don't like their jobs. Very unfriendly people. The Hotel is located in a very nice place but I will not be staying here again.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Aida Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación en general estaba bien, creo que les hace falta poner toalleros porque no hay donde colgar la toalla de las manos, mas contactos de luz, pero de ahi en fuera el hotel esta centrico puedes caminar a los alrededores.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Javier Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación ideal, pues en la plaza central y con la disponibilidad de acercarse a los lugares de interés!!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

lucia patricia

no tenian el checking registrado, tuvo que pagar directo , de suerte que si tenian habitaciones
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Miguel Ángel

Liked: Staff & service, property conditions & facilities
Está muy bonita y se puede disfrutar la estancia, muy tranquilo y su restaurant. Muy bonito y buen servicio
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, amenities
Muy buen servicio del chico de la recepcion. Me gustaría que el estacionamiento al que llevan los coches estuviera cerca par yo estacionarlo y llevarme mis llaves
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Jesus

Liked: Staff & service, property conditions & facilities, room comfort

Hotel centro de san pedro cholula

El cuenta con una excelente ubicación, sin embargo las habitaciones están descuidadas, de las peores toallas que me han tocado, realmente viejas y en mal estado.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Staff & service
Al parecer, no hay ventanas en este hotel. Se que hay travaluces, pero es insuficinete luz. Uno se siente en una cueva hospedandose en este hotel.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buen servicio,,muy recomendable
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Luis Francisco

Liked: Cleanliness
Salimos porque teníamos un evento y al regresar, estaba cerrado el hotel, nadie abría y tardamos un buen rato en que nos contestaran el teléfono en recepción para que nos hicieran un interrogatorio vía telefónica y pudieran ir a abrirnos para entrar a nuestras habitaciones. En la zona hay mucho homeless y no es agradable esperar afuera.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al ser 15 de septiembre, la verdad que muy ruidoso, por lo demás todo muy bien!!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

sergio hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, el joven de la recepción muy amable, la ubicación todo bien
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

agustin

bien ubicado para una visita rapida

fue dificil encontrarlo en la plaza principal de Cholula, ya estaba cerrado cuando fui eran las 11 pm, pero el personal amable, el cuarto difería del que aparece en la foto...para descansar unas hrs estuvo bien
Stayed 1 night in Jun 2024