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OYO Hotel Familiar Tollan Cholula

Property class: 3

Photo gallery for OYO Hotel Familiar Tollan Cholula

A hotel room with a large bed, a headboard, a nightstand, and a door.
A modern living room with a brown leather sofa, a glass coffee table, and a television mounted on the wall.
A building with a large red OYO logo, a gated entrance, and a clear sky.
A room with a yellow wall, a white door, an orange sofa, and a glass table.
A courtyard with a brick floor, a stone fountain, and a yellow brick wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Place, Great Pyramid of Cholula
    ‪15 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪17 min walk‬
  • Place, University of the Americas Puebla
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a large bed, wooden headboard, and a window with curtains.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a wooden headboard, a nightstand, a red and white bedspread, and a brown curtain.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a wooden headboard, and a mirror on the wall.

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a large bed, white walls, and an orange accent wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a tufted headboard, and a bedside table with a lamp.

Deluxe Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, a headboard, a nightstand, and a door.

Superior Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

San Pedro Cholula

OYO Hotel Familiar Tollan Cholula places you in the centre of San Pedro Cholula, within just a 15-minute stroll of Great Pyramid of Cholula and La Barrica Museum. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find luggage storage. There's also the convenience of free self parking. .In proximity to this 3-property class Cholula hotel you'll find Zócalo de Puebla.

What's nearby

  • Great Pyramid of Cholula - 15 min walk - 1.3 km
  • Plaza de la Concordia - 15 min walk - 1.3 km
  • La Virgen de los Remedios Sanctuary - 17 min walk - 1.5 km
  • San Gabriel Convent - 17 min walk - 1.5 km
  • University of the Americas Puebla - 9 min drive - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 33 min drive

Restaurants

  • ‪Cervecería Cholula - ‬7 min walk
  • ‪Amalia - ‬16 min walk
  • ‪Mostovoi Panaderia y Cafeteria - ‬15 min walk
  • ‪Restaurant Bar La Lunita - ‬14 min walk
  • ‪Semola - ‬11 min walk

About this property

OYO Hotel Familiar Tollan Cholula

OYO Hotel Familiar Tollan Cholula offers its guests multilingual staff. Public spaces have free WiFi. Free self parking is available.

This 3-star San Pedro Cholula hotel is smoke free.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
OYO Hotel Familiar Tollan Cholula offers 15 accommodations with complimentary bottles of water and free toiletries. This accommodation offers separate sitting areas and includes desks. Televisions come with satellite channels.

Bathrooms include a shower. This San Pedro Cholula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Familiar Tollan Cholula

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

Is parking available at OYO Hotel Familiar Tollan Cholula?

Yep, OYO Hotel Familiar Tollan Cholula has a free self car park.

Is there a free airport shuttle available at OYO Hotel Familiar Tollan Cholula?

No, OYO Hotel Familiar Tollan Cholula does not offer an airport shuttle service.

What time are check-in & check-out at OYO Hotel Familiar Tollan Cholula?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at OYO Hotel Familiar Tollan Cholula?

No, pets and service animals are not allowed.

OYO Hotel Familiar Tollan Cholula Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 126 reviews
Rating 8 - Good. 37 out of 126 reviews
Rating 6 - Okay. 20 out of 126 reviews
Rating 4 - Poor. 11 out of 126 reviews
Rating 2 - Terrible. 16 out of 126 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

DAVID URREA

Everything was great, and within walking distance of
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Yael Sebastian

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Enrique

Es una propiedad promedio calidad precio.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

olivia

Liked: Cleanliness, staff & service
Muy bien el hotel y el personal solo que no hay amenidades solo un jaboncito rosa Venus nonponen agua ni vasos
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

BIAANI

Hice la reservación, y nunca especificaron que el pago es únicamente por transferencia o efectivo. La verdad no estuve conforme con eso.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Juan Abraham

Liked: Cleanliness, staff & service, amenities
Todo excelente muchas gracias
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Jesus Ramon

Liked: Cleanliness, staff & service
Muy limpia la habitación
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jazmin

No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Monserrat

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

José Alfredo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

JORGE AVILA

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025
Verified review

8/10 Good

juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aún cuando se me había notificado la confirmación, la persona encargada dijo no tengo nada todavía, tuve que iniciar de nuevo ya estando allí y pagué en efectivo.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien la vrd, solo la cama es muy dura y las sabanas y cobijas frias, pero hay lindos lugares al rededor de ahi
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parece más un hotel de paso, mucho ruido, las camas super duras, solo te dan un rollo de papel y un jabón mini, toallas húmedas
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Juan Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Colchón feo, TV sin cable y falla de agua
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, el unico inconveniente es que no hubo agua caliente, fuera de eso, excelente servicio
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó mucho no te dan shampoo, y las toallas y el jabón es limitado
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Irving

Liked: Cleanliness, amenities, property conditions & facilities
La atención es buena y las instalaciones limpias. Lugar tranquilo
Stayed 2 nights in May 2025
Verified review

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service
Fue intermitente el agua caliente. Es buena opción de alojamiento por la ubicación.
Stayed 1 night in May 2025
Verified review

4/10 Poor

FER

Disliked: Staff & service, amenities, property conditions & facilities
Muchos problemas con la habitación, cerraban el servicio de agua y no había para el sanitario, o lavarse las manos....tenía que buscar al personal para que abrieran la llave de paso, la TV no tenía señal para ver canales....mucho que desear de este lugar.
Stayed 1 night in Apr 2025