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OYO Hotel Familiar Tollan Cholula

Property class: 3

Photo gallery for OYO Hotel Familiar Tollan Cholula

Superior Double Room
Standard Room, 2 Queen Beds | Room amenity
Free self-parking
Property entrance
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$61
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Place, Great Pyramid of Cholula
    ‪9 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪10 min walk‬
  • Place, University of the Americas Puebla
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Pedro Cholula

OYO Hotel Familiar Tollan Cholula places you in the centre of San Pedro Cholula, within just a 15-minute stroll of Great Pyramid of Cholula and Zócalo. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find luggage storage. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Cholula hotel, attractions include Angelopolis Commercial Center and Zócalo de Puebla.

What's nearby

  • Great Pyramid of Cholula - 9 min walk - 0.8 km
  • La Virgen de los Remedios Sanctuary - 10 min walk - 0.9 km
  • Zócalo - 12 min walk - 1.0 km
  • Plaza de la Concordia - 15 min walk - 1.3 km
  • University of the Americas Puebla - 17 min walk - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 33 min drive

Restaurants

  • ‪Cervecería Cholula - ‬7 min walk
  • ‪El Luchador Pesquero - ‬8 min walk
  • ‪Quesadillas La Cabaña - ‬5 min walk
  • ‪Contexto Pizzas a la Leña - ‬5 min walk
  • ‪Saoko - ‬5 min walk

About this property

OYO Hotel Familiar Tollan Cholula

OYO Hotel Familiar Tollan Cholula offers its guests multilingual staff. Public spaces have free WiFi. Free self parking is available.

This 3-star San Pedro Cholula hotel is smoke free.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
OYO Hotel Familiar Tollan Cholula offers 15 accommodations with complimentary bottles of water and free toiletries. This accommodation offers separate sitting areas and includes desks. Televisions come with satellite channels.

Bathrooms include a shower. This San Pedro Cholula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Familiar Tollan Cholula

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • There is limited hot water on site.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

Is parking available at OYO Hotel Familiar Tollan Cholula?

Yep, OYO Hotel Familiar Tollan Cholula has a free self car park.

How much does it cost to stay at OYO Hotel Familiar Tollan Cholula?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at OYO Hotel Familiar Tollan Cholula on 12 Apr 2026 start from NZ$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at OYO Hotel Familiar Tollan Cholula?

No, OYO Hotel Familiar Tollan Cholula does not offer an airport shuttle service.

What time are check-in & check-out at OYO Hotel Familiar Tollan Cholula?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at OYO Hotel Familiar Tollan Cholula?

No, pets and service animals are not allowed.

OYO Hotel Familiar Tollan Cholula Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 119 reviews
Rating 8 - Good. 37 out of 119 reviews
Rating 6 - Okay. 19 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 14 out of 119 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a try

Was a great place to stay for the price!.. was a bit difficult to find if it weren’t for google maps, uber is always 2/3 mins away though which was a plus! A bit far from all the action in the center of the city which was the only downfall... parking readily available and doorman is present 24hours as long as you give them estimate time of arrival.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar, bastante cómodo y muy atentos, ademas que tiene una vista muy bonita.
Stayed 1 night in Feb 2020

4/10 Poor

Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
En una noche nos dejaron afuera sin llave no sólo a mí y a mí esposa a otros huéspedes también y tuvimos que entrar por la ventana de nuestro cuarto
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, un tarda mucho en salir el agua caliente, pero después de 6 minutos sale el agua caliente
Stayed 1 night in Dec 2019

2/10 Terrible

Francesca Celeste

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mala experiencia, no los recomiendo

Muy mala experiencia. Realice la reserva con 20 días de anticipación de 2 habitaciones, el día que llegamos no tenían sistema, aún y mostrando las reservas desde el celular, resulta que no tenían habitaciones. Finalmente asignaron una, espere más de una hora en el lobby para que vieran cono resolver. aún y cuando 3 días antes me enviaron whats app de OYO hotels para confirmar nuestra hora de llegada etc, lo hago no sirvió de nada. Al final tuve que compartir cuarto con el otro huésped. Otra cosa muy odiosa, lo ruidoso que son los cuartos y no tenían wifi. Mi cliente se quejó del lugar conmigo, jamás volveré.
Stayed 1 night in Nov 2019

10/10 Excellent

RRR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service Very clean Will be nice some shampoo and conditioner in the bathroom
Stayed 1 night in Dec 2019

8/10 Good

Antonio, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No hot water for the shower please tell the manager in charge
Stayed 1 night in Oct 2019

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Jesus Ramon

Liked: Cleanliness, staff & service
Muy limpia la habitación
Stayed 1 night in Dec 2025

6/10 Okay

Jazmin

Travelled with family
No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025

2/10 Terrible

Monserrat

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025

4/10 Poor

José Alfredo, Avaro Obregon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025

8/10 Good

JORGE AVILA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025

6/10 Okay

Saul

Stayed 1 night in Sep 2025

6/10 Okay

Manuel

Travelled with family
Disliked: Cleanliness

Las sábanas no estaban limpias y las toallas paren

Stayed 1 night in Aug 2025

6/10 Okay

Alfonso

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ing Jose Antonio

Stayed 1 night in Aug 2025

8/10 Good

Francisco Bitervo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aún cuando se me había notificado la confirmación, la persona encargada dijo no tengo nada todavía, tuve que iniciar de nuevo ya estando allí y pagué en efectivo.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Stayed 1 night in May 2025