Accor Hotels - accommodation in Puegnago del Garda

I stayed in beautiful Sirmione traveling with my daughter after she did a university internship in Rome. The hotel location was fantastic, right in the old town and steps from restaurants and castle. Easy walk to all the delights of Sirmione. Staff speak beautiful English and super helpful and responsive. They set up convenient train station and airport transfers. The Jamaica beach has sun chairs covered by the hotel, and staff set us up with beach towels and sent us there which was a wonderful and relaxed half day. Luggage storage convenient. Room clean, comfortable, air conditioned. We had an amazing experience and would definitely stay only in Casa Scaligeri upon a return to Sirmione.

The Hotel is in a beautiful location and first impressions are superb. There is a small plaque suggesting that’s it’s a boutique hotel where I would rate it less so. It lacks such detail and finesse. Our family room for four was inadequate in terms of a small sofa bed. They should have family suites. The staff are all happy yet they could do with more training and again finesse on the personal service side - particularly at the restaurant where we felt ignored at times. The younger staff being better than those above them. The reception staff were great. The restaurant has a limited menu and is expensive, so most opt for the cheaper yet delicious pizzas. No pasta or salad to choose from and the other dishes are very small. There is no real, cozy/elegant/boutique bar area, just one that is an unmanned, used to service the restaurant. Breakfast is amazing but again, the breakfast area could be so much more homely and elegant - airing boutique. There is a shuttle to town but nothing late so you have to get a taxi back which isn’t easy or great. I would try another hotel in the same area again first but would definitely go back. It would be great to see these improvements to give it a higher rate and review.

Ein wunderschönes Hotel ein wenig Abseits. Dafür gibt es ein wunderbares Restaurant und die Menschen sind ausgesprochen nett