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Puerto Azul

2.0 star property

Photo gallery for Puerto Azul

A hot tub on a wooden deck with a view of the sea and buildings.
A modern hotel lobby with a wooden table, white chairs, and potted plants.
A hotel entrance with a modern design, featuring a glass door, a staircase leading inside, and a wall with a logo.
A modern hotel room with a wooden headboard, a large bed with white linens, a bedside table with a coffee maker, and a view of the balcony.
A modern hotel lobby with a central wooden table, white chairs, and blue sofas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Calle del Lomo, 24, Puerto de la Cruz, Canary Islands, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Tenerife Beaches
    ‪3 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪5 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪76 min drive‬

Room options

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony

Double or Twin Room, Balcony

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for DOUBLE WITH BALCONY

A balcony with a bed, a small wooden table, and two potted plants.

DOUBLE WITH BALCONY

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Puerto de la Cruz

Puerto Azul places you in the centre of Puerto de la Cruz, within just a 15-minute stroll of popular places like Tenerife Beaches and Lago Martianez Swimming Pools. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Added amenities include laundry facilities, limo/town car service and a games room. Continental breakfast is available daily between 8:00 AM and noon. There's also the convenience of train pick-up service. .Sights within a 15-minute walk of this La Ranilla hotel include Puerto de la Cruz Archaeological Museum and Plaza del Charco.

What's nearby

  • Plaza del Charco - 3 min walk - 0.3 km
  • Tenerife Beaches - 3 min walk - 0.3 km
  • Dock of Puerto de la Cruz - 3 min walk - 0.3 km
  • Puerto de la Cruz Town Hall - 5 min walk - 0.5 km
  • Taoro Park - 15 min walk - 1.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 35 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬3 min walk
  • ‪Cafeteria Zumeria Mango - ‬3 min walk
  • ‪La Cocina - ‬2 min walk
  • ‪Cafetería Mazaroco - ‬4 min walk
  • ‪Cafeteria La Fragata - ‬4 min walk

About this property

Puerto Azul

As a guest of Puerto Azul, you'll find a fitness centre, a library, and a terrace. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Puerto Azul. The hotel can provide concierge services and limo/town car service. The front desk is open around the clock.

This Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1972
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Puerto Azul offers 26 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 5 for adults and EUR 5 for children

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 132 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and JCB International. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Hotel
Azul Puerto
Hotel Puerto Azul
Hotel Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Hotel Puerto Azul
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Puerto Azul?

Puerto Azul offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Puerto Azul?

Yep, Puerto Azul is a short 6-minute walk from Tenerife Beaches. Fun beach activities include body boarding.

Does Puerto Azul serve breakfast?

Yep, continental breakfast is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at Puerto Azul?

No, Puerto Azul does not offer an airport shuttle service.

What time are check-in & check-out at Puerto Azul?

Check-in begins at 2:00 PM. Check-out time is noon.

Puerto Azul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 11 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok

This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado. Habitaciones arregladas y limpias
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Cilla

Liked: Cleanliness, staff & service, room comfort

Basic, good location and value for money.

Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort

Great value hotel, excellent location to explore

Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again
Verified review

6/10 Okay

@awoodvine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Simple, clean hotel in a great location.

Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.
Verified review

4/10 Poor

Mojdeh

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke igjen

Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Zentrale Lage, landestypisches Flair

Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.
Verified review

6/10 Okay

alessio

Liked: Staff & service
Disliked: Room comfort

Albergo vicino al centro storico

L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

sehr einfaches Hotel in guter Lage

Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.
Verified review

4/10 Poor

Gary

Disliked: Property conditions & facilities, room comfort

Hmmm....

Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.
Verified review

8/10 Good

Baldock

Liked: Staff & service, property conditions & facilities

Nice if you want basic accommodation 5 star staff

Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)
Verified review

6/10 Okay

maurizio

Liked: Cleanliness, staff & service

hotel per giovani

Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entrada.

pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.
Verified review

8/10 Good

maurizio

Liked: Cleanliness, staff & service

buona sistemazione

Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.
Verified review

8/10 Good

Renate

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zu empfehlen!

Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!
Verified review

6/10 Okay

Conny

Liked: Cleanliness

Hotel Puerto Azul Tenerife

Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)
Verified review

8/10 Good

francesca (roma)

Disliked: Cleanliness, property conditions & facilities, room comfort

hotel puerto azul a puerto de cruz

l'hotel si trova in un'ottima posizione a due passi dalla plaza del charco ed è molto vicino alla stazione degli autobus. da qui si può raggiungere a piedi il lago Martiànez e il Loro Parque (anche se è un pò più lontano del lago Martiànez) , per il resto è una struttura abbastanza curata ma visto quanto costa il soggiorno non vi aspettate un hotel di lusso. io lo consiglio soprattutto per la comodità della posizione.
Verified review

6/10 Okay

Danielle

Disliked: Property conditions & facilities, room comfort

Puerto Azul

Situé en zone pietonne il est proche de nombreux petits restaurants, quelques inconvénients du au bruit en fin de semaine musique, fetards.. L'accueil est sympatique, dommage que le petit dejeuner ne soit pas inclus dans le prix, inconvnient car l'hotel n'accepte pas la carte bleue.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Puerto Azul review

Very pleasant stay at Azul. Perfect location with transport, restaurants, sea etc within easy reach. Fabulous staff. Would be bettered with more comfortable beds. Rooms at top with balcony peferred to those lower inward facing ones which are dark and noisy! Recommended!
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

calme, en plein centre historique de Puerto de la Cruz (zone piétone)

hôtel sympathique, calme, personnel très serviable, hôtel très propre. Devrait sans doute faire un petit effort pour le blanc...
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2019
Verified review

6/10 Okay

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019