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Mercure Iguazu Hotel Iru

4.5 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Mercure Iguazu Hotel Iru

2 bars/lounges, poolside bar
Sauna, hot stone massages, Swedish massages, facials, reflexology
Exterior
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$324
28 Jan - 29 Jan

Explore the area

View map
Selva Iryapu S N - Predio 600 Has, Puerto Iguazú, Misiones, 3370
  • Place, Iguazu Casino
    ‪20 min walk‬
  • Place, Duty Free Shop Puerto Iguazu
    ‪20 min walk‬
  • Place, La Aripuca
    ‪5 min drive‬
  • Airport, Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Free extra futon mattress
Separate bedroom
Separate bath and shower
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Eco-friendly toiletries
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Eco-friendly toiletries
Bidet
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Eco-friendly toiletries
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Puerto Iguazú

A luxury stay in Puerto Iguazú awaits you at Mercure Iguazu Hotel Iru. You'll be 3.1 km (1.9 mi) from Duty Free Shop Puerto Iguazu and 3.2 km (2 mi) from La Aripuca. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Spa can include hot stone massages, Swedish massages and facials along with reflexology and mani/pedis. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 10484 square feet (974 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Puerto Iguazú hotel include Plaza San Martin and Iguazú National Park.

What's nearby

  • Iguazu Casino - 20 min walk - 1.7 km
  • Duty Free Shop Puerto Iguazu - 20 min walk - 1.7 km
  • La Aripuca - 5 min drive - 2.7 km
  • Biocentro Iguazu - 5 min drive - 2.7 km
  • Triple Frontier - 8 min drive - 5.7 km

Getting around

  • Central Station - 25 min drive
  • Urban Transport Terminal - 33 min drive
  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 29 min drive

Restaurants

  • ‪Loi Suites Puerto Iguazu - ‬7 min drive
  • ‪El Árbol Real - ‬7 min drive
  • ‪Restaurant La Rueda 1975 - ‬7 min drive
  • ‪El Quincho del Tio Querido - ‬6 min drive
  • ‪Aqva Restaurant - ‬7 min drive

About this property

Mercure Iguazu Hotel Iru

Luxury hotel with full-service spa and bars/lounges
Mercure Iguazu Hotel Iru offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 10484 square feet (974 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Mercure Iguazu Hotel Iru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Puerto Iguazú hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 10484 sq ft of conference space
  • 974 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Mercure Iguazu Hotel Iru offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include bidets and hairdryers.

This Puerto Iguazú hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include hot stone massages, Swedish massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (10,484 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night. This tax does not apply to children under 18 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Airport shuttle fee: USD 22 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Iguazu Hotel Iru
Mercure Hotel Iru
Mercure Iguazu Iru
Mercure Iru
Mercure Iguazu Hotel Iru Hotel
Mercure Iguazu Hotel Iru Puerto Iguazú
Mercure Iguazu Hotel Iru Hotel Puerto Iguazú

Frequently asked questions

What is the cancellation policy at Mercure Iguazu Hotel Iru?

Mercure Iguazu Hotel Iru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Iguazu Hotel Iru?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Iguazu Hotel Iru on 28 Jan 2026 start from NZ$317.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Iguazu Hotel Iru?

Yep, Mercure Iguazu Hotel Iru has a free self car park.

Is there a spa on site at Mercure Iguazu Hotel Iru?

Yep, Spa is available for guests. You'll enjoy heaps of services like facials and Swedish massages.

Does Mercure Iguazu Hotel Iru have a pool?

Mercure Iguazu Hotel Iru has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 9:00 PM.

What luxury perks are available at Mercure Iguazu Hotel Iru?

Mercure Iguazu Hotel Iru features a full-service spa, an outdoor pool and 2 bars.

What makes Mercure Iguazu Hotel Iru a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Iguazu Hotel Iru.

Is Mercure Iguazu Hotel Iru family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Iguazu Hotel Iru is a hit with families.

Does Mercure Iguazu Hotel Iru serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Iguazu Hotel Iru?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Iguazu Hotel Iru?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Mercure Iguazu Hotel Iru?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Iguazu Hotel Iru?

Dogs are welcome at Mercure Iguazu Hotel Iru, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Mercure Iguazu Hotel Iru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 555 reviews
Rating 8 - Good. 149 out of 555 reviews
Rating 6 - Okay. 38 out of 555 reviews
Rating 4 - Poor. 13 out of 555 reviews
Rating 2 - Terrible. 8 out of 555 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sykes

Stayed 1 night in Aug 2025

10/10 Excellent

Shabnam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in the jungle. Room and lobby and restaurant were very nice and clean. The pool area could have used a little more care and attention. Staff were courteous and helpful, restaurant and bar were lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Neil, Callaway

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nicest hotel and best staff during our trip to Chile and Argentina.
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Top-shelf room and property that exudes class but be warned - the hotel is not within walking distance of downtown except in dire need. Going anywhere will necessitate hiring a driver. Pool and jacuzzi were cold and unusable during my stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of the Argentinian rainforest with great service including spa treatments and laundry. Only drawback was when we had breakfast there was no hot food.
Stayed 2 nights in Jun 2025

10/10 Excellent

SONIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and good service Rooms were clean and spacious and staff was very helpful and friendly Would recommend it They arranged transportation to get in town and to the Iguazú falls at very short notice
Stayed 1 night in May 2025

10/10 Excellent

Dia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a good deal on a mid week package and decided to splurge on a nice hotel. I especially liked the idea of a hot tub. Other reviews mentioned it was only warm but I found the temperature lovely and very relaxing. The pool area is nice too. The restaurant was great and I expected to have to pay $17 for breakfast but it was included which I was grateful for. They easily arranged for taxis to take you anywhere without waiting more than a few minutes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. Stayed there for two nights and 3 days. The staff was very attentive. We did a little bit of laundry for us. Had our clothes back in 2 hours. There's a restaurant on the property that was wonderful. Food was great. The pool jacuzzi was nice and clean. Everything was absolutely wonderful. Very good stay. Other than iguazoo falls Park we did not have to leave the hotel for anything
Stayed 2 nights in Apr 2025

10/10 Excellent

Anand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from staff. Arrived early and offered breakfast voucher before check in which was much appreciated. Had complementary wine tasting each evening in the foyer. Clean/modern facilities. Breakfast buffet offerings were plentiful. One issue: we had issues with hot water on first night but staff sent maintenance to address the issue and was resolved about an hour later. The next night the water was Luke warm around 6 pm after returning from hikes and was told by maintenance that it was just because many people were showering/nothing to do but wait. We waited about an hour and water was hot again. Despite this issue, still rating it a 5 because of the excellent courteous staff at the facility that honestly went above and beyond on many occasions. The place fyi is not walkable to P. Iguazú city center but easily accessible by taxi.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very comfortable property, excellent spa massages, beautiful outdoor and convenient located to visit Iguazu Falls on the Argentinian side. Expensive transportation by remise. The cost to go to the Brazilian side was $140. Overall I will stay again is a beautiful and pageful hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Restaurant was expensive for what was overall mediocre food, but the salad with orange passionfruit dressing was among the best salads I have ever eaten.
Stayed 2 nights in Mar 2025

4/10 Poor

Osmany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were dirty, food not good and expensive
Stayed 2 nights in Apr 2025

10/10 Excellent

Sevak

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tropical vibes. Solid hotel option in the area.
Stayed 1 night in Mar 2025

8/10 Good

Hirokazu

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were very nice. Everything was clean and the staff were great. It was a little pricey in my opinion, but you also definitely get what you pay for.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brendan

Stayed 2 nights in Mar 2025

8/10 Good

xiaochun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, has everything you need, great breakfast, lunch and dinner are their options, pricy and food are soso. You have to call or front desk can help car service which taxi is only available, no uber in the city
Stayed 3 nights in Feb 2025

6/10 Okay

Lynda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Some good some not so good

Beautiful outdoor pool- warm and clean. Restaurant food fantastic and staff really really helpful. Steak one of the best ever had! But rooms are less good. Faulty kettle, no tea or coffee, shower not powerful, no plug in sink, no recycling in hotel that I was aware off and a massive park up if you ask them to fix a taxi for you. No room file and no tourist information. Not sure it was worth what they charged us- and I’m still awaiting a response to my request to be collected but their so called airport transfer service. Be aware it’s a 10 dollar taxi ride each way to town or 3 miles walk
Stayed 3 nights in Feb 2025

6/10 Okay

Dongming

Travelled with group
Liked: Staff & service
The hotel is located in a very isolated area that is so inconvenient for transportation and no restaurants around. The food provided by the hotel is very expensive and tastes terrible. The service persons are very friendly though
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great stay but did not receive any of the VIP perks. Staff was always there when needed and pool was very fun as well. Would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Donna, Ephrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property. Massage was excellent! Food was very good and servers were very friendly.
Stayed 2 nights in Feb 2025