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Gran Pacifico

3.5 star property
Bayside hotel with free breakfast and 24-hour front desk

Photo gallery for Gran Pacifico

Free daily buffet breakfast
View from property
Suite | Living area
Land view from property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$143
14 Jan - 15 Jan 2026

Explore the area

View map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Mall Paseo Costanera
    ‪7 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Private indoor hot tub
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

Highlights

Soundproofed
Heating
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

About the area

Puerto Montt

Gran Pacifico places you steps from Paseo del Mar Mall and within a 10-minute stroll of Colonizacion Alemana Monument. Highlights at this hotel include a restaurant and free buffet breakfast. .The restaurant, Los Navegantes, serves local cuisine and is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3.5-property class Puerto Montt hotel include Puerto Montt Cathedral and Iglesia Catedral.

What's nearby

  • Puerto Montt Cathedral - 6 min walk - 0.5 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Dock - 6 min walk - 0.5 km
  • Casa del Arte Diego Rivera - 7 min walk - 0.6 km
  • Mall Paseo Costanera - 7 min walk - 0.6 km

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 28 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Panichini Café Boutique - ‬5 min walk
  • ‪El Fogón de Pepe - ‬4 min walk
  • ‪Da Alessandro - ‬4 min walk
  • ‪El Rincon De Don Lomo - ‬4 min walk

About this property

Gran Pacifico

Bayside hotel with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Gran Pacifico. A complete renovation of Gran Pacifico was completed in November 2021.

This 3.5-star Puerto Montt hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 10 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Gran Pacifico offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Puerto Montt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Novotel Puerto Montt
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
4.4 out of 5, Excellent, 206 reviews
The price is NZ$208
26 Jan - 27 Jan 2026
Novotel Puerto Montt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Frequently asked questions

What is the cancellation policy at Gran Pacifico?

Gran Pacifico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Pacifico?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Gran Pacifico on 14 Jan 2026 start from NZ$143.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Gran Pacifico?

The closest beach to Gran Pacifico is Pelluco Beach (4.1 km).

Is Gran Pacifico family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Gran Pacifico is a hit with families.

Does Gran Pacifico serve breakfast?

Sure does, complimentary buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Gran Pacifico?

No, Gran Pacifico does not offer an airport shuttle service.

Is there a bar or restaurant at Gran Pacifico?

Yep, you can grab a meal at Gran Pacifico's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Gran Pacifico?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gran Pacifico?

No, pets are not allowed.

Gran Pacifico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 194 reviews
Rating 8 - Good. 60 out of 194 reviews
Rating 6 - Okay. 15 out of 194 reviews
Rating 4 - Poor. 8 out of 194 reviews
Rating 2 - Terrible. 5 out of 194 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and convenient. Also, hands down the best breakfast experience I’ve had at a hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yoshiki

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Anders

Stayed 2 nights in Mar 2025

10/10 Excellent

Apostolos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente! La comida del restorante así como el desayuno también le doy un excelente.
Stayed 2 nights in Feb 2025

6/10 Okay

Aram

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom and room furniture are at least 40 years old
Stayed 5 nights in Feb 2025

6/10 Okay

Fabio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The property is more than a little bit tired.

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor condition

The condition of the hotel is quite poor. The rooms and hallways are not clean
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 4 nights in Feb 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service
The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maurice

Stayed 5 nights in Jan 2025

10/10 Excellent

Wendy, Skaneateles

Travelled with family
Liked: Amenities
Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos muy amplios y con buenos servicios (caja de seguridad, refrigeradora). Personal muy amable
Stayed 4 nights in Dec 2024

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sacha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located next to the old mall and only 5 or 6 blocks from the big mall. The place is nice. The downside is the restaurant. The service there is not good. Overall, a nice experience.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very limited amenities in bathroom. Place is a bit dated. Breakfast included was just okay. Parking in the garage is tight and a bit inconvenient. However, the front was very helpful during the Christmas period. Especially helpful and accommodating was Soledad. She made up for a lot of drawbacks to the hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mirella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Juan Diego Ruiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, breakfasts were ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy, Skaneateles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Dec 2024

8/10 Good

ADILIA, charlotte

Stayed 1 night in Nov 2024